Family Hotels & Resorts in Niigata from NZ$84

"I was not a big fan of this place. Not super clean in some part of the room. Terrible AC placement. They only have one laundry machine and it's hidden in the onsen section forcing you to walk shoeless on a semi- wet floor."

"the staff was very helpful good"

"Great location. Older style hotel and our initial room was very poor and we were moved to an excellent room because the air conditioning didn’t work in the first one. The second room had excellent beds, aircon and space. The staff service was impeccable, particularly Miss Watanabe as she helped us with many things like booking restaurants and finding a good Onsen. The breakfast staff were also wonderful as were the cleaning staff and others at reception. The hotel is old but obviously some rooms...

"Very friendly hotel. The staff can speak English quite well which is always a bonus when you are in Japan. I like the library cafe where guests can have a coffee or heat up their dinner at eat at the table. Good place for business trave or short stay "

"Stayed for 2 nights. I understand the property will be going through renovations from Jan-Mar 2025 so it hopefully addresses some of the dated elements. Staff were really friendly. The public bath (Onsen) was nice. The mattress the hardest in all the Japan hotels we stayed at. The area is close to the Train station and it’s leas than 5 mins to tons of restaurants. "

"清掃が行き届いて快適に過ごせました。 朝夕の食事も美味しくお腹いっぱいで満足！ お風呂も良かったです♨︎ ロビーに甘酒があり美味しいですよ！"

"Too narrow "