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"Both elevators were down with everyone and staff having to use staff elevator. Property wasn’t very clean and did not look to be well maintained."

"The air freshener in the lobby and in the floor hallways was disgustingly strong, and it leaked into the bedroom. There was no pool bar, as advertised 😔 The pillows were uncomfortable, but otherwise, clean rooms and hotel."

"Sink in bathroom dis not drain and had an odor"

"Clean room and really helpful staff"

"Line backed up to the door to check in at 4 o clock and didn’t get checked in til 445, “system issues” apparently making us late/miss out on the reason we traveled so far to stay there. Staff just gives you the run around. Piss all over the floor in the lobby bathroom like abunch of 5 year olds had used every bathroom. Stayed at a Marriott the night before in a different city and it was incredible for 1/3 of the price. Wouldn’t recommend the Hyatt to an exhausted traveler desperately seeking a room to crash. "

"Bed was super comfy and I wanted to take the pillow home with me."

"Our room smelled terrible, the floors where sticky and there is mold around the bathtub. Breakfast was good, parking was good and the staff were good. Very disappointed that the swimming pool was not open. We were really looking forward to have a swin."

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"Really nice hotel, close to wonderful bars and restaurants! A bit noisy because of the busy road, but the city quiets down by 1-2am, so we did not mind it much."