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Reviews of Falls Mountain Retreat

4.5 out of 5
Falls Mountain Retreat
The Avenue (Off Falls Road), Blue Mountains, Wentworth Falls, NSW

Reviews

9.2

Wonderful

Rating 10 - Excellent. 264 out of 398 reviews" "
Rating 8 - Good. 100 out of 398 reviews" "
Rating 6 - Okay. 25 out of 398 reviews" "
Rating 4 - Poor. 2 out of 398 reviews" "
Rating 2 - Terrible. 7 out of 398 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joanna

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property is stunning and very quiet Just a short walk to the Wentworth falls walking tracks. Some of the rooms look into a valley and the bird life is amazing The property has kettle, toaster, fridge, stove and microwave. The lounges are quite small but the beds are super comfy. Will definitely be back when in the mountains
Stayed 4 nights in Apr 2024

8/10 Good

Junea

Travelled with group
Liked: Cleanliness
Beautiful quite area close to walks, great for a weekend.
Stayed 2 nights in Apr 2024

10/10 Excellent

PRARIDSARA

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing😍 for two bed room come with two spa baths apartment and two sofa beds. You will get full block of house upstairs and downstairs and Great view at the back yard.
Stayed 1 night in Apr 2024

8/10 Good

joseph

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great set up for families. Comfortable and lots of room and thoughtful details. Loved the soaking spa tubs and appreciated the laundry. Just a short walk to Wentworth Falls.
Stayed 2 nights in Mar 2024

10/10 Excellent

Lee

Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous property near bushwalking tracks. Love the balconies, water feature and plenty of coffee
Stayed 1 night in Apr 2024

10/10 Excellent

Michael, Christchurch

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We liked the size of the room and the location. Would have been nice if there were tea cups. Apart from that it was wonderful
Stayed 1 night in Apr 2024

2/10 Terrible

Dylan

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room looked great all was well until the power to all the power points went out and could not be restored at 10pm. There was a constant dripping sound all night as water was leaking from the ceiling. In the morning there was no hot water and no-one at the property to fix the issue. As I left I slipped on water at the bottom of the stairs and pulled a muscle in my back. Serious issues with this property and no assistance from staff until I had to leave for my morning meeting.

8/10 Good

JIA

Liked: Cleanliness, property conditions & facilities
Overall is very good
Stayed 1 night in Mar 2024

10/10 Excellent

Suzanne, Brisbane

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Absolutely lovely place to relax & recharge. Wentworth falls walking track & blue mountains tracks close. Out loft apartment was amazing with lovely birdlife at your balcony. Interior was so lux & just an amazing place to relax. Highly recommend.
Stayed 3 nights in Mar 2024

8/10 Good

Emma

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a good stay here and the property was well equipped and looked after. The jet bath was a real bonus. Unfortunately our key was not left in the lock box which meant we had to try the emergency number which did not work for a long time to get someone out to give us the ticket. However it was sorted and the subsequent stay was good. Great distance from all the top spots
Stayed 1 night in Mar 2024

10/10 Excellent

Louise

Liked: Cleanliness, property conditions & facilities
Beautiful spot to stay, close to natural attractions
Stayed 2 nights in Feb 2024

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed our stay, the location was absolutely stunning being surrounded by all the beautiful nature. There was plenty of light and space! We did notice that there were a number of dead beetles embedded in the carpet around the patio doors that had been there a while but other than that the property was very clean. Very easy check in and out process and the staff were friendly. Would absolutely rebook when visiting the blue mountains again and we’ve already recommended to family and friends
Stayed 2 nights in Feb 2024

6/10 Okay

Heidi

The property was more “corporate” in feel, but it was quiet and in a nice location.
Stayed 4 nights in Feb 2024

6/10 Okay

Alica, Garland

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Cute place but in need of some updates. We arrived after reception was closed and had to call to get access to our unit. They said we should have received an email with instructions but we did not. The book in the unit said there was not a WiFi password but there was we were told the next morning when we checked out. We did not have WiFi and also our television had an error due to internet so we were not able to watch it. Otherwise the unit had what we needed.
Stayed 1 night in Feb 2024

8/10 Good

Larissa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Such a nice quite location
Stayed 2 nights in Feb 2024

10/10 Excellent

Thing-Hsiang

Liked: Cleanliness, property conditions & facilities
Beautiful Bush setting in a quiet residential area, self contained, walking distance to many bushwalks.
Stayed 2 nights in Jan 2024

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
pleasant place and location
Stayed 1 night in Jan 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, room comfort
Outsty
Outstanding. Friendly staff. Wonderful accommodation. Amazing location.
Stayed 3 nights in Jan 2024

10/10 Excellent

Sandeep

Liked: Cleanliness, amenities, property conditions & facilities
Great!
Stayed 1 night in Jan 2024

10/10 Excellent

Hsian, Waterloo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property everything is perfect. short walk to the Wentworth Falls lookout for sunset. wonderful location and cleaniness. will definitely stay again.
Stayed 1 night in Jan 2024

8/10 Good

Darren

Liked: Cleanliness, room comfort
Very good stay
Good facilities, Mostly very clean, outside seating areas were a bit messy but aside from this pretty good. Could do with some extra coffee, milk, toilet paper etc but again, reception were very quick with replenishment.
Stayed 3 nights in Jan 2024

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Falls Mountain Retreat was wonderful. Apartments are spacious, quiet, very clean. It was great to arrive on a cool day to find the gas log fire lite, very cosy. My only suggestion is that clothes airers would be beneficial, clothes dyers shouldn’t be the only option offered.
Stayed 4 nights in Jan 2024

8/10 Good

Grace

Travelled with family
Liked: Room comfort
Stayed 1 night in Dec 2023

8/10 Good

Jasmine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Holly

Liked: Cleanliness, room comfort
Beautiful spot, only a short stroll to Wentworth Falls lookout. Lovely manicured gardens and super peaceful with all the amenities you could need. Comfortable bed with nice linens.
Stayed 1 night in Dec 2023

10/10 Excellent

Carol

Stayed 2 nights in Nov 2023

10/10 Excellent

michael

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Andrew

Travelled with family
Liked: Amenities, property conditions & facilities
the property was ok and presentation was in good order - the noise from the upstair unit was too loud but tolerated
Stayed 3 nights in Nov 2023

10/10 Excellent

Loma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
beautiful quiet spot, fully recommended.
Stayed 1 night in Nov 2023

10/10 Excellent

Mikhail

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great area and property. Thank you!!
Stayed 2 nights in Nov 2023

10/10 Excellent

Tara

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved staying here with our friends. It is very safe, quiet, private, and spacious. You can walk to Wentworth Falls and it is close to restaurants and shopping. Amenities included a kitchen, laundry, coffee/tea and a large Jacuzzi tub in lower and upper units. Staff are promptly responsive to any questions from us tourists including local recommendations for attractions and dining. We highly recommend "Fed" as we enjoyed a great breakfast in a beautiful home like setting. We highly recommend this resort.
Stayed 1 night in Nov 2023

8/10 Good

Sherri, Orange

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Meredith

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Beautiful leafy surroundings. The apartment is very spacious and comfortable. Great bed and spa bath.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Had a great stay, comfortable bed and studio apartment. Spa bath was a bonus and views into the woodland behind were lovely.
Stayed 1 night in Nov 2023

6/10 Okay

david, cromer

Travelled with family
Disliked: Cleanliness, property conditions & facilities
It's an excellent location and would have been great in its day but definitely getting a bit faded - ragged carpets, bit of mould and rust in the bathroom, dryer that doesn't. Make sure you get an upstairs room (I didn't) as they would have a lovely view of the trees - whereas downstairs you're looking mainly a the courtyard wall which blocks the view. For the price it's OK but definitely needs a refurb.
Stayed 2 nights in Nov 2023

10/10 Excellent

Thing-Hsiang

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely bush views, quiet, self contained apartment with spa.
Stayed 2 nights in Nov 2023

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic
Stayed 1 night in Nov 2023

8/10 Good

Jim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very relaxing property. Apartments were spacious, well-appointed and comfortable.
Stayed 3 nights in Oct 2023

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Thank you for having us. The room was tidy , clean and amazing and reception was perfect. Thank you for punting the fire on before we arrive. We will definitely come back. Many thanks Chris and Miku
Stayed 1 night in Oct 2023

8/10 Good

Ericah

Liked: Cleanliness

8/10 Good

Mathew

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Jude

Travelled with group
Liked: Cleanliness, room comfort
Upstairs units have a view over a nice forest.
Rooms upstairs have a lovely view and much nicer than downstairs which I found dark. Spa bath not suitable for elderly people or anyone with disabilities. It’s a big climb up slippery tiles to the shower which is inside the spa bath. Units well equipped with friendly staff.
Stayed 2 nights in Oct 2023

6/10 Okay

Andrew

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The location, peace and calm was wonderful. Unfortunately the facility maintenance was poor. TV did not work, broken bedside light, gas fire stopped working, low-volume noise from the neighbouring unit came through the walls... It all took the shine off a great place to stay.
Stayed 1 night in Oct 2023

8/10 Good

nicole

Travelled with partner
Disliked: Property conditions & facilities
Great position for the walks. The unit was tired, curtains were falling down, coffee table edges coming off and reattached using a sticker. We told the staff about the curtains on the first day but never heard back.
Stayed 3 nights in Oct 2023

10/10 Excellent

arthur

Stayed 2 nights in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort very relaxing atmosphere
Stayed 1 night in Oct 2023

10/10 Excellent

Zachary

Stayed 1 night in Oct 2023

4/10 Poor

David

Disliked: Cleanliness, property conditions & facilities
Was booked for 4 nights, after two left as the bed is extremely poor, very tired, wouldn’t recommend
Stayed 4 nights in Oct 2023