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Reviews of The Goddard Arms

2.5 out of 5
The Goddard Arms
1 High Street, Swindon, England

Reviews

8.0

Very good

Rating 10 - Excellent. 26 out of 88 reviews" "
Rating 8 - Good. 46 out of 88 reviews" "
Rating 6 - Okay. 9 out of 88 reviews" "
Rating 4 - Poor. 4 out of 88 reviews" "
Rating 2 - Terrible. 3 out of 88 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jamie

Stayed 1 night in Oct 2023

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Trevor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Cathrine

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Found stairs difficult
Stayed 1 night in May 2023

10/10 Excellent

J

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Very comfy bed, great pub drinks, nice real ales and cider and atmosphere, room was comfy and warm enough and pub was really local for what I needed. Manager really friendly and accommodating and biscuits in the room a welcome too. Definitely stay there again soon
Stayed 1 night in May 2023

10/10 Excellent

Janet

Stayed 1 night in May 2023
Response from Glynn on 13 May 2023
Thank you for the great score Janet, we look forward to seeing you again very soon

4/10 Poor

Lisa

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Francis

Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Great customer service, my bedroom was clean but the door into the bedroom needs changing as there was quite a big gap underneath. There was a constant noise coming from the large extractor fan outside which made it harder to fall asleep on the first night.
Stayed 2 nights in Apr 2023

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Room - Comfy beds
Really friendly and helpful manager, made for a really pleasant stay.
Stayed 1 night in Mar 2023

10/10 Excellent

David

Stayed 1 night in Feb 2023

10/10 Excellent

William

Stayed 1 night in Dec 2022

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was very hard but other than that brilliant

6/10 Okay

Allan

Stayed 1 night in Dec 2022

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

6/10 Okay

Shaun

Business traveller
The shower is absolutely shocking, no water pressure at all.
Stayed 3 nights in Jul 2020

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint and unique property with good accomodation and excellent service, we stay here every year near christmas time and would highly recommend it to others
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a really nice pub with a good atmosphere as I arrived on Sat night. The noise from the pub did not travel thru to my room either. Clean white cotton sheets and bath towels, decent tv, lovely powerful shower. The tea and coffee were good quality (Twinnings). The staff were super polite and helpful
Stayed 1 night in Nov 2019

6/10 Okay

Katrina

Travelled with family
Liked: Cleanliness, staff & service
Friendly staff. Rooms ok for the price and clean. Decoration a bit tired but ok.
Stayed 1 night in Oct 2019

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great visit
Staff was helpful. Room was good. & Breakfast was fantastic
Stayed 1 night in Oct 2019

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Perfectly acceptable although its location is not ideal for weekend travellers who are light sleepers as the night life in nearby Wood Street is very lively. We knew the area so we were aware of the risks. A more generous breakfast selection would have been appreciated, such as including yogurt and fruit salad, but the filter coffee was good.
Stayed 1 night in Jul 2019

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family gathering
Can't praise this place and staff enough. Booked 2 rooms for family. Sammy and Staff were welcoming and friendly, just what we needed after a 4 hour car journey. Rooms were clean and tidy and suited us fine. Booked evening meals for the 4 of us, great choice and Boy was it good, fresh hot and 1st class service. Breakfast was equally as good. Will definitely be booking in again very soon. Big thanks to all the Staff
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Very accommodating staff, lovely breakfast. Room was clean and in good order. Parking available also as well as late entrance if required.
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Noisy
Stayed 3 nights and was very disappointed. Had to move the first night because it was too noisy at the front with the traffic and on the second and third nights I had to speak to couple in the room next door several times because they were having a domestic. Seems to be people staying there who are waiting for council accommodation. Will not stay again.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, food and nice location!
Stayed 2 nights in May 2019

4/10 Poor

Sean

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food was extremely poor.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Good Stay
Limited parking if you arrive during meal times. Lovely comfy room. Plenty of heating in room. A towel rail in the bathroom is always a nice touch! I think the only let down of my stay was breakfast. It was always very cold in the restaurant. On some days the breakfast buffet was well stocked and well displayed. On other days it was empty - having to ask for cutlery, bread, coffee and so on and made to feel like an inconvenience. The wifi was very intermittent which is never good when you have work to do. I would stay again as it was good value and a good location with some nice restaurants and bars in walking distance.
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A characterful old place
Good stay in an old building with character. Water temperature was a bit hit and miss but never too cold. Liked it. Will be back.
Stayed 3 nights in Mar 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Feb 2019

2/10 Terrible

Sarma

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need refund.
I had to run from the room. toilet was broken. stinky room. I could hear the next room toilet sounds. I need refund on this room. I have already moved out and currently in a different hotel.
Stayed 2 nights in Feb 2019

8/10 Good

Rolan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bring earplugs, coffee and opt out of breakfast
It was difficult to get decent accommodation in Swindon with only a week’s notice but the Goddard Arms didn’t look too bad. First impression - it was busy in the pub downstairs so I had to wait to get checked in. This place did not have an option to pay online (unlike all other places I have stayed at). Room was very minimalistic and was so small that you couldn’t open the door to 90 degrees without hitting the bed. No wardrobe, only three hooks with hangers on the wall. Very squeaky floors, single glazed windows and the shower leaked on the bathroom floor no matter how you position the shower head. While attempted to work at the desk, mere feet from the cars and lorries thundering past on main road below, I left to find the nearest Boots to buy ear plugs. I went for breakfast only on the first of the three mornings I was there as I’d rather not eat than eat that breakfast again. I also tried the filtered coffee, but abandoned it, deciding instead to go back to my room and brew my own (I travel with coffee and filters for desperate tones like these). The staff were friendly and tried their very best and it's much appreciated, but with the essentials being so far below par they were fighting a lost cause. There was always a parking spot for my car which was a rare positive. Room has heating. Bed was ok. Overall, my experience was bad-average.
Stayed 3 nights in Dec 2018

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location but could do with a freshen up.
Ideal location in the middle of Old Town. Room was a little tired and could have done with an update in the bathroom. Only real gripe was the extractor fan seemed to be permanently on which made for a bit of a distraction when we finally went to bed. The bar was lively and a great place to start and end the evening.
Stayed 1 night in Dec 2018

8/10 Good

Robert, lake macquarie

Liked: Cleanliness, staff & service, room comfort
A good place to stay that is well priced
The service was good. Rooms were spacious but fairly basic. Room temperature was good. The hotel amenities were good. Great location. Breakfast was substantial
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

The room was clean, the bed was comfy, the food was good and the staff were really friendly and helpful. The only complaint we have was that there was a constant noise we could hear in our room that made it hard for us to get to sleep. We think it was an industrial extractor fan of some sort.
Stayed 1 night in Nov 2018

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly & efficient.
Good food, a fine selection of drinks, a hearty breakfast, strong Wi-Fi signal & an excellent shower. No frills, but comfortable, friendly & efficient.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There for one night for a business trip. Room was clean and comfortable.
Stayed 1 night in Oct 2018

8/10 Good

Cheryl, Medicine Hat, Alberta

Liked: Cleanliness, staff & service, property conditions & facilities
It was enjoyable but for people who can not do stairs this is not for them
Stayed 2 nights in Oct 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Goddard at the Heart of Swindon Old Town
My fifth visit here in the last 2 years. Always delivers and does not disappoint. Good breakfast cooked fresh to order. The bar in the evening is buzzing and the food area always busy.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Stayed a few times now - good rooms, comfy beds so does all that is needed not too many frills but the basics are right which is most important
Stayed 1 night in Sep 2018

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great option for a Swindon stay
The Goddard Arms is a very well kept and clean pub, restaurant and hotel in a good location. Free car parking was available at the rear of the hotel, and the room was large and bath/shower worked perfectly well with no issues. The full English breakfast was freshly made, and was very welcome! The staff were friendly and helpful. Look forward to returning soon.
Stayed 1 night in Sep 2018

10/10 Excellent

Penelope

Good Value for Money
Comfortable and clean room - very friendly staff.
Stayed 1 night in Aug 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, central place to stay with parking
Nice place to stay with parking, a nice clean room and a lovely breakfast (Avocado, sun dried tomatoes and poached eggs). The room was clean and nicely decorated, if a bit small (single), ventilation could have been improved though as it was quite hot
Stayed 1 night in Jul 2018

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One to return to in the future.
As a regular business traveller, this location is one of the best value for money locations I have stayed in. The staff are very friendly and the breakfast choice is a good variety. One to return to in the future.
Stayed 4 nights in Jul 2018

8/10 Good

Wayne, Gloucester, UK

Liked: Cleanliness, staff & service, room comfort
Basic but good
This is a basic pub room which is a little tired around the edges however it is clean, there is free parking and the free breakfast was huge and good quality. I was meeting friends in the Old Town so the location was perfect. Will stay here again if I need to be in Swindon.
Stayed 1 night in Jul 2018