It’s a very busy hotel at first I was very upset esp during registration because I wasn’t checked in at Sun Valley Lodge but Sun Valley Inn. From the Lodge to the Inn the drive was further up the icy road. However, the staff was all friendly and very helpful. The restaurant was busy, too, but the food was delicious, the portion was big. Overall the hotel has good customer service, polite and professional and the restaurant prices was reasonable, servings big and very tasty.