Summerville Hotels, Augusta

"Decent stay "

"Last night, I requested a late checkout from the front desk clerk, and he stated that he would note our account for a 12:00 PM checkout. However, at 11:00 AM, a front desk receptionist knocked on my door. I informed her that we had been approved for a late checkout, and she acknowledged it. Despite this, the information was not communicated to housekeeping, and three different housekeepers subsequently knocked on my door. This lack of communication was frustrating and made me feel angry, as it disrupted our stay and could have easily been avoided. "

"Overall 5 stars ... bed was firmer than i like but a great stay. Staff was top notch"

"Great room, staff were friendly and professional "

"The beds were to hard and high. The staff was very unprofessional. I paid for my trip prior to my arrival and they were saying that I owed. I pull out my Expedia receipt and showed them, then they saud there was a cliched in the system. The rooms were not modernized. I stayed on the first floor and could literally hear people walking upstsirs in their room and they were stomping all night. Someone was blasting music all night. Totally unacceptable. Worst hotel stay."

"Literally everything was absolutely perfect. Such a great place to stay"

"Pretty clean few minor problems but the staff did amazing especially Faye, she was absolutely amazing. Very friendly and went above and beyond!"

"They were short staffed in the kitchen and bar.I was told that they only had 1 cook in the kitchen and she had been there since 4AM. The bar tender went to the kitchen to help the which left the bar shorthanded."

"Great stay"