Interior entrance

Reviews of Travelway Inn Sudbury

2.5 out of 5
Travelway Inn Sudbury
1200 Paris Street, Sudbury, ON

Reviews

8.8

Excellent

Rating 10 - Excellent. 224 out of 443 reviews" "
Rating 8 - Good. 175 out of 443 reviews" "
Rating 6 - Okay. 36 out of 443 reviews" "
Rating 4 - Poor. 6 out of 443 reviews" "
Rating 2 - Terrible. 2 out of 443 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The person at the reception was very friendly and accommodating.
Stayed 1 night in May 2024
Response from Jake on 6 May 2024
Thank you for your kind words!

8/10 Good

CONOR

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient.
Stayed 1 night in Apr 2024
Response from Travelway Inn on 29 Apr 2024
Thank you Conor for your review and comments. We are so pleased to hear that you found our property clean and our location convenient.

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Travelway Inn on 29 Apr 2024
Thank you, Larry, for your excellent rating! We are so pleased to hear that you enjoyed your stay with us.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and close to the University
Stayed 1 night in Apr 2024
Response from Travelway Inn on 15 Apr 2024
Thank you for your rating and comments John. We are pleased to hear that you enjoyed your stay with us and found our location to be convenient.

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to health science north.
Stayed 1 night in Apr 2024
Response from Travelway Inn on 15 Apr 2024
Thank you, Elizabeth, for your rating and comments. We are pleased to hear that you found our location convenient.

8/10 Good

Martha F

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice , very clean quiet hotel. Close to attractions, restaurants & parks. Happy to stay here & would return.
Stayed 1 night in Apr 2024
Response from Hotel Management on 8 Apr 2024
Thank you for your kind rating and review. We are so pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back should your travels return you to the Sudbury area.

6/10 Okay

Xiaohui

Stayed 2 nights in Mar 2024
Response from Travelway Inn on 29 Apr 2024
Thank you for your rating!

10/10 Excellent

Francine

Very clean and comfortable beds. Delicious breakfast!
Stayed 1 night in Mar 2024
Response from Travelway Inn on 26 Mar 2024
Dear Francine,Thank you for taking the time to review our hotel. We appreciate your kind comments regarding our clean rooms and comfortable beds.We are pleased to provide our Guests a complimentary hot breakfast every morning! We are so happy to hear that you enjoyed our breakfast. Thank you again for taking the time to share your comments with us. We look forward to welcoming you back should your travels return you to the Sudbury area.

10/10 Excellent

Zeng cheng

Stayed 1 night in Mar 2024
Response from Hotel Management on 8 Apr 2024
Thank you, Zeng, for the excellent rating!

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from everyone, had to change floors due to a medical procedure and they were very helpful, very clean rooms, highly recommend
Stayed 2 nights in Feb 2024
Response from Travelway Inn on 4 Mar 2024
Hi Gary,Thank you so much for your excellent rating and comments. We are so glad to hear that you had an enjoyable stay and experienced the service we are pleased to offer. We appreciate you recommending our hotel to other travelers!

10/10 Excellent

Randall

Stayed 1 night in Feb 2024
Response from Travelway Inn on 29 Feb 2024
Thank you for your rating Randall, we are so pleased to hear that you enjoyed your stay with us.

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk agent who checked me in was really friendly.
Stayed 1 night in Feb 2024
Response from Travelway Inn on 22 Feb 2024
Thank you Jody for your review and rating! We are so happy to hear that you enjoyed your stay with us and recieved the wonderful service we are proud to offer. We will be sharing your kind comments with our team and commend them on their efforts in helping create a memorable experience for our valued Guests!

8/10 Good

christine

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
It was a good accommodation. Had to stay the night for early morning surgery. Front desk clerks were friendly and efficient. Wasn’t a long stay. Quite expensive for one short night!
Stayed 1 night in Feb 2024
Response from Travelway Inn on 22 Feb 2024
Hi Christine,Thank you for taking the time to review our hotel. We are pleased to hear that you enjoyed your stay with us. We appreciate your kind comments regarding our friendly and efficient Front Desk staff. Thank you again for sharing your comments. We look forward to welcoming you back should your travels return you to the Sudbury area.

8/10 Good

Michelle, Porcupine

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient as it is near hospital. However, some dining facility would greatly improve the hotel. Breakfast was good, but no other meals were available and nothing nearby.
Stayed 6 nights in Feb 2024
Response from Travelway Inn on 20 Feb 2024
Thank you for your review and rating Michelle. We appreciate your comments and are pleased to hear that you found our location convenient and enjoyed our complimentary hot breakfast. Although we do not have a full service restaurant on site, we are pleased to offer freshly made light fare available in the Pantry, located beside the Front Desk. The Front Desk is also always available to make recommendations for dine in, take out and delivery options. Thank you for choosing Travelway Inn for your accommodations in Sudbury. We hope to welcome you back should your travels return you to the area

6/10 Okay

COMMISSION SCOLAIRE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Travelway Inn on 12 Feb 2024
Thank you for your rating

8/10 Good

Ken

Stayed 1 night in Jan 2024
Response from Travelway Inn on 26 Mar 2024
Thank you for your rating Ken!

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clise to hospital
Stayed 1 night in Jan 2024
Response from Travelway Inn on 25 Jan 2024
Thank you Brian for your rating! We are pleased to hear that you found our location convenient.

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Travelway Inn on 25 Jan 2024
Thank you Ron for your excellent rating!

10/10 Excellent

Ellie

Liked: Staff & service, property conditions & facilities, room comfort
Checkin was quick and staff was wonderful. Very helpful. Only problem was that our toilet was not flushed (paper products in it) but that was easily overcome by a flush. Breakfast was basic, but hit the spot.
Stayed 1 night in Jan 2024
Response from Travelway Inn on 18 Jan 2024
Thank you Ellie for your review.We are pleased to hear that you enjoyed the excellent service our staff provided. We are sorry to hear about the issue with the toilet, this is not typical due to our high standards but glad that it was easily resolved. We are glad you enjoyed the complimentary breakfast we provide.

10/10 Excellent

Michelle

Stayed 1 night in Jan 2024
Response from Travelway Inn on 12 Feb 2024
Thank you Michelle for your excellent rating!

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff that spoke french.
Stayed 1 night in Dec 2023
Response from Travelway Inn on 18 Jan 2024
Thank you for your comments Tina. We are so pleased that you had an enjoyable stay and experienced the great service our staff offers.

10/10 Excellent

Tammy

Stayed 1 night in Dec 2023
Response from Travelway Inn on 18 Jan 2024
Thank you Tammy for your rating

10/10 Excellent

Valerie

Stayed 1 night in Dec 2023
Response from Travelway Inn on 18 Jan 2024
Thank you for your rating Valerie

10/10 Excellent

Marissa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Travelway Inn on 18 Jan 2024
Thank you for your rating Marissa.

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Travelway Inn on 18 Jan 2024
Thank you Peter for your rating!

10/10 Excellent

Sandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy, comfy and clean.
Great service. Very comfy reclining chairs in room. Clean, comfortable. Great ambiance. A pleasure to stay.
Stayed 2 nights in Dec 2023
Response from Travelway Inn on 6 Dec 2023
Thank you Sandra for taking the time to review our property and sharing your comments with us. We are so happy to hear that you enjoyed your stay with us and the great service we are pleased to offer our Guests. We look forward to welcoming you back should your travels return you to the Sudbury area.

10/10 Excellent

Debra

Stayed 1 night in Dec 2023
Response from Travelway Inn on 6 Dec 2023
Thank you Debra for your rating!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean! Would gladly stay there again
Stayed 3 nights in Nov 2023
Response from Travelway Inn on 6 Dec 2023
Thank you so much for taking the time to review our hotel. We are so pleased to hear that we can count on you as one of our returning Guests. We are glad hear that you enjoyed your stay.

8/10 Good

GERALD

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Travelway Inn on 6 Dec 2023
Thank you Gerald for your rating! We appreciate your business

6/10 Okay

Cheryl

Liked: Staff & service
Rooms are outdated- carpet needs to go!
Stayed 1 night in Nov 2023
Response from Travelway Inn on 4 Dec 2023
Dear Cheryl,Thank you for your review. Although we never enjoy hearing that one of our guests had a less than perfect stay, we feel the comments such as yours allow us to assess where we have opportunities to make improvements.I hope you will consider staying with us again in the future.

6/10 Okay

Hoo

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Noisy heater, I had to turn it off during night time
Stayed 1 night in Nov 2023
Response from Travelway Inn on 22 Nov 2023
Dear Hoo,Thank you for your review. Although we never enjoy hearing that one of our guests had a less than perfect stay, we feel the comments such as yours allow us to assess where we have opportunities to make improvements.Our Maintenance team is looking into the inconvenience of the noisy heater you experienced during your stay. We appreciate you letting us know so that we can get it rectified. I hope you will consider staying with us again in the future.

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel.
Excellent hotel
Stayed 2 nights in Nov 2023
Response from Travelway Inn on 21 Nov 2023
Thank you Diane! We are delighted to learn that you had a wonderful experience during your stay at our hotel.

6/10 Okay

Aleksandr

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Improve the brekfast
Stayed 1 night in Nov 2023
Response from Travelway Inn on 21 Nov 2023
Dear Aleksandr,Thank you for taking the time to review our hotel. We appreciate your comments and your feedback is always welcome. We appreciate your contribution to our ongoing commitment to Guest satisfaction.

8/10 Good

Rosalynn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great location for Laurentien University, Science North or the hospital. The breakfast was very convenient. The front desk staff were friendly and welcoming at both check in and check out. It’s a quiet, clean and comfortable hotel.
Stayed 1 night in Nov 2023
Response from Travelway Inn on 20 Nov 2023
Thank you for your rating and sharing your experience with us Rosalynn. We are so pleased to hear you enjoyed your stay and the service we are proud to offer you.

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room, Comfort, Cleanliness, and Staff was great all around!! Definitely would go back!!
Stayed 1 night in Nov 2023
Response from Travelway Inn on 20 Nov 2023
Thank you, Leslie, for your excellent rating and comments about our hotel. We appreciate you sharing your comments with us and are so pleased to hear that you enjoyed your stay. We look forward to welcoming you back.

10/10 Excellent

Prabaharan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 3 nights in Nov 2023
Response from Jake on 14 Nov 2023
Thank you

8/10 Good

Christine

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very disappointed in the breakfast that was served and the coffee was awful!
Stayed 1 night in Nov 2023
Response from Travelway Inn on 7 Nov 2023
Hi Christine,Thank you for taking the time to review our property following your stay. We are sorry to hear that you were disappointed in our Complimentary Hot Breakfast and Coffee. Comments such as yours allow us to assess where we have opportunities to make improvements.We hope you will consider staying with us again.

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and comfortable stay.
Stayed 1 night in Oct 2023
Response from Travelway Inn on 2 Nov 2023
Thank you Jeff, for your rating and comments. We are pleased to hear that you had a comfortable stay.

8/10 Good

Paul

Stayed 2 nights in Oct 2023
Response from Travelway Inn on 31 Oct 2023
Thank you for your rating Paul!

8/10 Good

Gayle

My stay was very comfortable and the services I required were well received. Everyone I encountered was very friendly and accommodating. Thank you.
Stayed 2 nights in Oct 2023
Response from Travelway Inn on 30 Oct 2023
Thank you Gayle for your kind comments and feedback. We are so pleased to hear that you experienced the wonderful service we are proud to offer. We look forward to welcoming you back should your travels return you to the Sudbury area.

10/10 Excellent

Trevor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful.
Stayed 2 nights in Oct 2023
Response from Travelway Inn on 30 Oct 2023
Thank you Trevor for your excellent rating and comments. We are so happy to hear you found our staff friendly and helpful. We look forward to welcoming you back should you return to the Sudbury Area.

6/10 Okay

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Travelway Inn on 25 Oct 2023
Thank you for your feedback Linda.

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Travelway Inn on 23 Oct 2023
Thank you for your excellent review Carole!

6/10 Okay

Nicole

Stayed 1 night in Oct 2023
Response from Travelway Inn on 23 Oct 2023
Thank you for your rating Nicole.

10/10 Excellent

Thomas, Needham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Travelway Inn on 23 Oct 2023
Thank you for your excellent rating Thomas!

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Travelway Inn on 17 Oct 2023
Thank you Stephanie for your excellent rating! It was a pleasure to have you as our Guest!

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Travelway Inn on 17 Oct 2023
Thank you Deborah for your excellent rating! We are glad to know you enjoyed your recent stay with us.

10/10 Excellent

Chris

Liked: Amenities
Thought pricey for NOnt
Stayed 1 night in Oct 2023
Response from Travelway Inn on 15 Oct 2023
Thank you for your rating and feedback.

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Travelway Inn on 13 Oct 2023
Thank you for taking the time to review our hotel.

8/10 Good

Hiu-Chi, Markham

Travelled with family, Travelled with group
Liked: Staff & service, amenities
Staff is very helpful
Stayed 1 night in Oct 2023
Response from Travelway Inn on 12 Oct 2023
Thank you so much for your rating and kind comments regarding our staff.