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Mercure Stratford-upon-Avon Shakespeare Hotel

4.0 star property
Guests find elegant comfort at this Stratford-upon-Avon retreat where a warm fireplace creates a welcoming atmosphere in an ideal location

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Located in Stratford-upon-Avon, the Mercure Shakespeare Hotel offers elegance for travelers. Relax by the lobby fireplace, enjoy the terrace, or dine at the Restaurant. Attentive staff and free WiFi enhance the comfort.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Business services
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About this property

Mercure Stratford-upon-Avon Shakespeare Hotel

  • Upscale hotel located in Stratford-upon-Avon City Centre
  • At Mercure Stratford-upon-Avon Shakespeare Hotel, you can look forward to a terrace, dry cleaning/laundry services and a fireplace in reception. The on-site restaurant, Restaurant, offers breakfast, lunch and dinner. Free in-room WiFi and a bar are available to all guests.
  • Other perks at this hotel include:
    • English breakfast (surcharge), self-parking (surcharge) and express check-out
    • A ballroom, 1 meeting room and a front desk safe
    • Free newspapers, a computer station and wedding services
    • Guest reviews speak highly of the helpful staff and location
  • Room features
  • All 78 rooms include comforts such as 24-hour room service, as well as perks such as free WiFi and safes. Guests reviews give good marks for the comfortable rooms at the property.
  • Other amenities include:
    • Free infant beds and free extra beds
    • LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and shower/bath combinations
    • 32-inch LCD TVs with satellite channels
    • Coffee/tea makers, portable fans and daily housekeeping

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The price is NZ$196
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 1 August 2024 to 1 October 2025 (dates subject to change).
This property will be closed from 1 November 2023 to 31 May 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10.00 per pet, per night

Service animals are welcome, and are exempt from fees

2 total pets

Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Free rollaway/extra beds!

Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 16 per person
  • Self-parking fee: GBP 15 per night
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Mercure Stratford-upon-Avon Shakespeare Hotel pet-friendly?

Yes, Mercure Stratford-upon-Avon Shakespeare Hotel allows pets (limit 2 total). There's a fee of GBP 10.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Stratford-upon-Avon Shakespeare Hotel?

Self-parking is available for GBP 15 per night. Limited spots are available.

What time is check-in at Mercure Stratford-upon-Avon Shakespeare Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Stratford-upon-Avon Shakespeare Hotel?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Mercure Stratford-upon-Avon Shakespeare Hotel located?

Located in Stratford-upon-Avon City Centre, this hotel is steps away from Shakespeare’s Schoolroom & Guildhall, New Place and The Old Bank. Town Hall Stratford upon Avon and Harvard House are just steps away. Stratford-Upon-Avon Station is 11 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

8.2

Cleanliness

9.6

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 365 out of 1000 reviews
Rating 8 - Good. 396 out of 1000 reviews
Rating 6 - Okay. 155 out of 1000 reviews
Rating 4 - Poor. 62 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old Hotel...Great Location!
Stayed 1 night in Aug 2023
Verified

8/10 Good

Noreen

Liked: Cleanliness, staff & service, room comfort
Fantastic location.
Stayed 2 nights in Oct 2023
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay for the weekend would recommend it The staff are really helpful and polite.would stay here again
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Antony

Liked: Cleanliness, staff & service, room comfort

Short break

Fab place to visit. Plenty of lovely eateries and easy to get around
Stayed 3 nights in Aug 2023
Verified

8/10 Good

Victoria

Liked: Staff & service
Great location and good parking. We were upgraded to a suite so loved our room. Breakfast was pleasant and staff were helpful
Stayed 1 night in Sep 2023
Verified

8/10 Good

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Above expectations

Great dinner service in a secluded private room for 21 people. Amazing meal too.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very well appointed property ideally situated in centre of Stratford. Breakfast was very generous with good choice of cerals and cooked items. Staff were friendly, approachable and efficient.
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hotel with a real sense of place. I loved the fact that the rooms were named after Shakespeare characters. The hotel was old but with all the modern conveniences (a lift, ensuite facilities).
Stayed 6 nights in Sep 2023
Verified

8/10 Good

Valda

Liked: Staff & service, room comfort
Friendly, helpful staff. Rooms quite small and could do with a little TLC. Beds really comfortable. Location perfect for everything. Breakfast had very good selection. Overall a good choice for a 2 night stay.
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming and friendly. Room comfortable. The hotel is about to close for refurbishment- and it is looking pretty tired right now. Very conveniently situated for the theatre.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming stay with an easy walk to the Royal Shakespeare Theatre and the waterfront. The room was quaint and comfortable with a large bathroom and great shower (inside a tub). The breakfast was a typical UK affair with a variety of breads, jams, fruit and hot foods served in a common room with close-together tables. The front rooms have low-beamed ceilings and lots of ambience.
Stayed 2 nights in Sep 2023
Verified

8/10 Good

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ON business trip

All great as usual but no VAT receipt sent to my email address. Stayed lots of times here and usually very good
Stayed 1 night in Aug 2023
Verified

8/10 Good

Jessica

Liked: Cleanliness, staff & service
Interesting historical property. Could do with a bit of tlc but excellent location. Issue with the towel rail being too close to the toilet as i burnt my arm on it.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning old building & comfy stay

Really enjoyed our little overnighter here. Absolutely stunning building. Nice size room with high ceiling in gorgeous Tudor style. Bed comfy nice bedding. Read some bad reviews but was pleasantly surprised. Yes the carpet is a little old and the chair by the window but it’s all part of the charm. Large modern bathroom. Only negative was a little dust on the windowsills nothing to ruin a lovely comfy night sleep and lovely staff at check in too
Stayed 1 night in Oct 2023
Verified

6/10 Okay

Chris

Liked: Cleanliness
Disliked: Property conditions & facilities

Disappointing

Room was large and clean, bed comfortable. Lots of glasses and room service trays in all the corridors. Hotel desperately needs refurbishing, no atmosphere or style to the place. Shame as a waste of a potentially beautiful building
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mercure in Stratford is an old building.This is not a 5 star resort.I say this as a positive statement.The world needs both.I love the vintage nature of The Mercure.It's a a perfect reprasentative of Stratford as a whole-English,old, Beautiful and magical.I love the old beams,not a single right angle to be found.Wonderful sitting spaces,and a short walk to the beautiful park with canals.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, good breakfast
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location Superb rooms
Stayed 4 nights in Nov 2022
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location , close to everything you need. Beautiful town to visit.
Stayed 1 night in Mar 2023
Verified

8/10 Good

Howard

Liked: Cleanliness, staff & service, amenities
great location for facilities within the town
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable relaxing stay
Stayed 2 nights in Aug 2022
Verified

8/10 Good

Carolyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was great within walking distance to the center
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old building friendly staff nice atmosphere
Verified

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Location excellent hotel clean and tidy if a little tired
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated centrally such a beautiful town marvellous building
Stayed 4 nights in Aug 2023