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Stourport Manor Hotel

4.0 star property
Hotel in Stourport-on-Severn with health club and sauna
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Stourport Manor Hotel

Property grounds
Breakfast, lunch and dinner served
Exterior
Food and drink
Indoor wedding

Reviews

7.6 out of 10

Good

Popular amenities

  • Parking included
  • Pool
    Pool
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Room service
    Room service
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Room options

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Showing 3 of 6 rooms

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Heating
Connecting rooms available
LCD TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Daily housekeeping
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - double
Hairdryer
Shower/bath combination
Private bathroom
  • 21 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 1 Double Bed with Sofa bed

Classic Room, 1 Double Bed with Sofa bed

Classic Room, 1 Double Bed with Sofa bed

Highlights

Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Sofa bed - double
Hairdryer
Shower/bath combination
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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The price is NZ$117
includes taxes & fees
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About the area

Map
35 Hartlebury Road, Stourport-on-Severn, England, DY13 9JA

What's nearby

  • Danter's Treasure Island Amusement Park - 3 min drive
  • Hartlebury Castle - 3 min drive
  • Severn Valley Railway - 6 min drive
  • West Midland Safari Park - 8 min drive
  • Worcester Racecourse - 19 min drive

Getting around

  • Hartlebury Station - 8 min drive
  • Birmingham Airport (BHX) - 52 min drive

Restaurants

  • ‪The taphouse pub - ‬3 min drive
  • ‪The Hollybush - ‬2 min drive
  • ‪Brothers of Ale - ‬16 min walk
  • ‪The Old Beams - ‬4 min drive
  • ‪Brinton Arms - ‬4 min drive

About this property

Stourport Manor Hotel

Upscale hotel in a rural location
You can look forward to a terrace, a garden and dry cleaning/laundry services at Stourport Manor Hotel. For some rest and relaxation, visit the sauna. The on-site restaurant, Brasserie, offers breakfast, lunch, dinner and children's meals. In addition to a bar and a health club, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and a banquet hall
  • Luggage storage, a 24-hour front desk and meeting rooms
Room features
All 72 rooms include amenities such as free WiFi.
Other amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Coffee/tea makers, heating and daily housekeeping

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 14 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie

Things to do

  • Health club
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Building
  • Built in 1890
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 14 for adults and from GBP 8 for children
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests staying over the Christmas period should contact the property prior to arrival to make dining arrangements, as dining is limited over this time.

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Birmingham Stourport Manor
Menzies Hotels Birmingham Stourport Manor Stourport-on-Severn
Stourport Birmingham
Hallmark Hotel Stourport Manor Stourport-on-Severn
Hallmark Hotel Stourport Manor
Hallmark Stourport Manor Stourport-on-Severn
Hallmark Stourport Manor

Frequently asked questions

Does Stourport Manor Hotel have a pool?

Yes, this property has an indoor pool.

Is Stourport Manor Hotel pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of GBP 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Stourport Manor Hotel?

Self-parking is free at this property.

What time is check-in at Stourport Manor Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Stourport Manor Hotel?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Stourport Manor Hotel located?

Situated in a rural location, this hotel is within 3 miles (5 km) of Hartlebury Castle, Danter's Treasure Island Amusement Park and Whitlenge Garden Centre and Tea Rooms. West Midland Safari Park and Aggborough Stadium are also within 6 miles (10 km).

Stourport Manor Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 198 out of 678 reviews" "
Rating 8 - Good. 247 out of 678 reviews" "
Rating 6 - Okay. 131 out of 678 reviews" "
Rating 4 - Poor. 67 out of 678 reviews" "
Rating 2 - Terrible. 35 out of 678 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Luma Aal-khamees

Stayed 1 night in Jul 2024

6/10 Okay

Richard

Liked: Staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We enjoyed our stay overall, the bed was comfortable and we were upgraded to a family room. We were very disappointed with the breakfast, cheap produce, toaster didn't work. Teapots, cups and glasses where very small. We wouldn't stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Joseph, Oxford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Stourport Manor, although a short one, was very comfortable. Hotel facilities were exceptional. Unfortunately, due oversnoozing I didn’t get to sample their cuisine, except their full English in the mornings. It did feel they were maybe short of staff. The staff that I did interact with were very polite and helpful. Overall, no complaints whatsoever, would definitely stay again and would recommend to anyone.
Stayed 2 nights in Aug 2024

8/10 Good

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean room. Comfy bed. Staff lovely. Couldn't find a lift. Carpark needs repairing. But all in all a good stsy
Stayed 1 night in Sep 2024

4/10 Poor

Arnold

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I can't lie... Definitely not a 4*... When we checked in, we were given a room where the bed had been slept in and there were used glasses everywhere - almost like a Goldilocks situation. Eventually, we were given a room that was "clean", if you ignore the several strands of hair in the bed, grimey shower and the pubes under the toilet seat. Overall, the interior is dated and not well managed. Other than cleanliness, the restaurant was closed on the day we arrived for a private function. Would have been good to know this in advance, or at least offer room service. Instead, a staff member suggested going to the festival they were hosting on the grounds, where we would have needed to pay entry. Separately, there was false advertising with the leisure facilities. On the first day, they closed 3 hours early (bank holiday, although would have been good to know in advance). The next day, we were then told we had to pay £5 per person for a day pass (this is not noted on Expedia). One lady staff member was good - very helpful on the bar. The rest of the staff were joking. I spoke to one as he was fleeing the reception desk, as I had a query about the gym fee. He said I'd need to speak to the manager and that one is on the way, then walked off. Nobody ever arrived. Overall, definitely not a 4 star experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. The room was satisfactory but was ratger dismal it had a small window and dark/dull furnishings woukd benefit from a update. I am elderly and had difficulty with the stairs but as they were full l coped. The food was amazing.
Stayed 2 nights in Aug 2024

6/10 Okay

Suzanne

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

4/10 Poor

James

Disliked: Cleanliness, staff & service, property conditions & facilities
Understaffed, room was executive but very small, faulty appliances, rotten windows, bed head board was right next to window, site was very rough £3 for a packet of crisps, fallen from grace
Stayed 1 night in Jul 2024

6/10 Okay

Gareth

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Convenient location
Better than last time. New owners, staff very friendly and efficient. Breakfast hot and fresh. Had 1 meal during 2 night stay. Better than expected! Hotel is tired, needs a refurbishment. Good location. Plenty of free parking. Didn’t use leisure facilities, have to pay extra £5 to use pool! Can only get better, would stay again if in area
Stayed 2 nights in Jun 2024

8/10 Good

Wayne

Liked: Staff & service, room comfort
Not as good as our last stay
Ok stay. Room shower hopeless, no spray just dribble. Comfortable bed.Breakfast was good but staff slow to replenish everything, staff clearly lacked training. No HP sauce.
Stayed 2 nights in Jun 2024

2/10 Terrible

Liz

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

4/10 Poor

Dale

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Dirty sheets and bedding, however once complained I was moved.
Stayed 1 night in Jun 2024

8/10 Good

Louise

Travelled with family
Liked: Staff & service, room comfort
Small rooms
Pleasant stay. Friendly night receptionist. Rooms were basic and small.
Stayed 1 night in Jun 2024

6/10 Okay

Jacqueline

Disliked: Staff & service
Disappointed
Check in was very slow. The bar and restaurant were closed. The leisure facilities were reduced times 7-11am on both days we were there. Breakfast was adequate but choice wasn’t great - for £15 per person I would expect a better selection. There was a Beer and Music Festival on for the weekend and guests should have been made aware of this when it impacts on hotel amenities and services. The hotel should have notified hotels.com so they could advise guests.
Stayed 1 night in May 2024

2/10 Terrible

Daniel

Disliked: Staff & service
No hot water
There wasn’t any hot water in the morning when I went for a shower. I let reception know and they said they would fix it. I then went down to reception after about 15 minutes as there still wasn’t any hot water only to be told to wait a bit longer. Unfortunately I had to go to a meeting so really not ideal. They didn’t seem bothered either.
Stayed 1 night in May 2024

2/10 Terrible

Mark

Business traveller
Disliked: Staff & service
Distinctly below average
Very unimpressive property which is as warm a compliment as I can give it. Staff unhelpful, food close to dreadful. Pool charged as extra which they keep a secret until ask to use it. Place for a Saga pensioner bus trip where the clients have very low expectations.
Stayed 1 night in May 2024

6/10 Okay

Gemma

Stayed 1 night in May 2024

8/10 Good

Lisa

Stayed 1 night in May 2024

2/10 Terrible

Sean

Stayed 1 night in Apr 2024

4/10 Poor

Julia

Stayed 4 nights in Apr 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Ian

Stayed 1 night in Apr 2024

6/10 Okay

CCJ

Liked: Cleanliness, property conditions & facilities, room comfort
Room snags
Breakfast disapointing. Sausage and bacon rock hard and unedible. Could not get hot water out of shower Bath taps very hard,to turn off. Worst of all no heating in room in what was very cold weather. The heating came on for the last night of stay.
Stayed 3 nights in Apr 2024

4/10 Poor

Lucy

Liked: Staff & service
Disliked: Room comfort
Disappointing
Despite the photos, this place is a 90s conference centre with a Victorian lodge on the end of it. The al fresco dining area advertised online and signposted at reception apparently doesn’t exist (no, I don’t understand either). There’s a separate fee to use the pool/gym/spa, which is not obvious from the website, and you don’t get robes or slippers or anything. Food was pretty poor, I had nachos and the salsa, guacamole and sour cream were all long-life gunge out of tubes. Staff are friendly and helpful but there aren’t enough of them - I waited 20 minutes to check in and then the same guy served me at the bar while more people queued at reception. I was going to liken the room to a Premier Inn - functional but fine - until I tried to have a shower and couldn’t get it to work. Turned out the hose to the shower was so short it wouldn’t go above my head without kinking at the bottom, so I had to duck in the shower - I’m 5’7”. Even then the water pressure was very, very low and the water wasn’t really hot. The photos, the word “manor” and the existence of the pool etc give the impression you’re getting something a little extra here but you really don’t. Honestly just book a Premier Inn, quality will be about the same but at least it’ll be efficient.
Stayed 1 night in Apr 2024