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Dear Martha,We are delighted to hear you enjoyed your stay with us. Thank you for sharing your feedback. We look forward to welcoming you back again soon.
very convenient for our occasion. As an out of town visitor, we were very satisfied.
Amor
Stayed 2 nights in Mar 2024
Response from Isadora H. on 5 Apr 2024
Dear Amor,Thank you so much for choosing us for your stay in Stockton. We are so delighted to hear you enjoyed your visit and we look forward to seeing you again.Thank you,
8/10 Good
Shrabasti
15 Mar 2024
Shrabasti
Stayed 3 nights in Mar 2024
Response from Isadora H. on 20 Mar 2024
Dear Shrabasti,Thank you so much for your stay! We look forward to seeing you again soon.
Dear Ana,Thank you so much for sharing your experience with us. We are delighted to hear you enjoyed your stay and our team met your needs and expectations. We look forward to your next visit.Thank you,
Front desk and housekeeping staff were very nice. Breakfast was great. Fitness Center was great.
John
Stayed 1 night in Jan 2024
Response from Isadora H. on 25 Jan 2024
Dear John,We are so glad to hear you enjoyed your stay with us. I am happy to hear our staff met your needs and you were able to enjoy your amenities during your stay. We look forward to welcoming you back again soon.Thank you so much for taking the time to share your experience.
Clean, very pleasant staff, great morning breakfast
Olive Liaga
Stayed 1 night in Nov 2023
Response from Isadora H. on 16 Dec 2023
Dear Olive,Thank you so much for sharing your experience with us. We are so glad to hear you enjoyed your stay and we look forward to seeing you again.Thank you,
Dear Willie,Thank you so much for staying us, we are delighted to hear you enjoyed your suite and the quiet area around our property. We appreciate your feedback and look forward to your next visit.Thank you,
10/10 Excellent
Sriyan
Business traveller
10 Nov 2023
The Best Hotel Staff in the whole country
I stay at this hotel for two weeks every year visiting the branch I oversee in Stockton. I travel an approximate 110 days in a given year and I always feel at home here. Its all because of the verry friendly, attentive, hospitable and professional staff this hotel has. They are by far the best a hotel could have.
Sriyan
Stayed 4 nights in Oct 2023
Response from Isadora H. on 14 Nov 2023
Dear Sriyan,Wow! We are so thankful for you sharing your experience with us. It is so important for us to ensure we make you feel that you are at home especially when you are on the road so much. I will make sure to share your feedback with the team. We look forward to welcoming you back again soon. Thank you,
The cockroaches by the pool ruined the stay for us. We played by the pool, but once it got dark there were cockroaches all around our lawn chairs. When management was informed they seemed to have little concern.
Verified traveller
Stayed 2 nights in May 2023
Response from Isadora H. on 14 Jun 2023
Dear Traveler,I am very sorry to hear that you didn't enjoy your stay with us. We strive to make every guest encounter a positive and memorable one. We regret that we missed the mark on your most recent stay with us. I want you to know that we are using this feedback to improve our guest experience in the future. Thank you again for taking the time to provide us with valuable feedback. Thank you,
It was very quiet. Our toilet leaked the first night, but once we reported it that morning, it was fixed immediately. We came in the back way, and the staff was extremely helpful to help us find our way to the front office. Great place.
Linda
Stayed 2 nights in Jun 2023
Response from Isadora H. on 6 Jun 2023
Dear Linda,We are so glad you chose to share your experience with us. Thank you so much for your stay we look forward to welcoming you back again soon.
Very very dirty, from arrival there was beer caps in sofa bed. Women’s hair clips, garbage on floor. Bathroom door handle broken. Couldn’t get room serviced/cleaned until 3rd day after complaining several times. Will not stay or recommend this place at all.
FRANCISCO
Response from Isadora H. on 30 Dec 2022
Dear Francisco,I am very sorry to hear that you didn't enjoy your stay with us. We strive to make every guest encounter a positive and memorable one. We regret that we missed the mark on your most recent stay with us. I want you to know that we are using this feedback to improve our guest experience in the future. Thank you again for taking the time to provide us with valuable feedback. Thank you,
This hotel is located a short drive away from the University of the Pacific and is located in a nice, quiet area. The facilities are showing their age somewhat, but that is overshadowed by the aforementioned nice area and the wonderful service.
Maxwell
Response from Isadora H. on 12 Dec 2022
Dear Maxwell,We are so glad you chose to stay with us on your visit to the area. We appreciate your feedback and look foward to your next visit.Thank you,
10/10 Excellent
Sriyan
24 Nov 2022
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The best hotel staff I have ever encountered. They are kind courteous and professional. Nicole Nunez was especially helpful on my previous stay too. The building is very old and in need of sever upgrades. Not only as guests a staff as good as this needs a better place to work.
Sriyan
Stayed 7 nights in Nov 2022
Response from Isadora H. on 28 Nov 2022
Dear Sriyan,Thank you so much for sharing your experience with us, we are delighted to hear about your stay. We will share your feedback with the team.Thank you,
10/10 Excellent
Kathy
Business traveller, Travelled with family, Travelled with group
The double room is very nice and spacious. They have a 24 hr little market inside and a cute little gym the only thing was the hot tub was out of service.
Aishah
Stayed 1 night in May 2022
Response from Isadora H. on 13 Jun 2022
Dear Aishah,
We are so delighted to hear you enjoyed your stay with us. Thank you so much for sharing your feedback, we are doing our best to get our hot tub back in service as soon as possible. I'm so sorry it wasn't available during your stay. We hope that you will come back again soon.
Thank you,
Dear Kimberlyn,
Thank you for you stay, we hope to see you again soon.
6/10 Okay
Amy, Salem
Travelled with family, Travelled with pets
1 Mar 2022
Liked: Cleanliness
Disliked: Amenities
At check-in desk the lady was very cold and not very inviting. The room was good, beds were comfortable. The hot tub was out of service and the breakfast options were very limited. I've been to other residence inns but this one was not as nice as some of the others but decent considering the location.
Amy
Stayed 3 nights in Feb 2022
Response from Isadora H. on 1 Mar 2022
Dear Amy,
I am very sorry to hear that you didn't enjoy your stay with us. We strive to make every guest encounter a positive and memorable one. We regret that we missed the mark on your most recent stay with us.
I want you to know that we are using this feedback to improve our guest experience in the future.
Thank you again for taking the time to provide us with valuable feedback.
Thank you,
We visit stockton often to see family, and we stay at his hotel always. The staff have been there for a long time and always friendly
Sandra
Stayed 1 night in Dec 2021
Response from Isadora H. on 6 Jan 2022
Dear Sandra,
We are so delighted we are your hotel choice when you come to town. So glad to hear you enjoyed your stay with us. I will make sure to share your experience with the team.
Thank you,
Staff was friendly and attentive.
Usually my experience with this hotel is stellar but this time was a little different.
Downside:
A bug was crawling on the wall the second day I was there. Not sure where it came from but kinda made me nervous the rest of my stay.
Also the stovetop didn’t work. I had brought some food specifically to make while there and was disappointed that this amenity wasn’t usable.
I called the front desk and they sent a male maintenance person to check it out and he couldn’t get it to work either.
Also loud neighbors and kids ripping and running down the hallways every day. Sadly staff can’t do much about unruly kids and bad parenting. Why aren’t they in school anyway?
Andréa
Stayed 3 nights in Aug 2021
Response from Isadora H. on 25 Aug 2021
Dear Andrea,
I am very sorry to hear that you didn't enjoy your stay with us. We strive to make every guest encounter a positive and memorable one. We regret that we missed the mark on your most recent stay with us.
I want you to know that we are using this feedback to improve our guest experience in the future.
Thank you again for taking the time to provide us with valuable feedback.
Thank you,
Fantastic location … private and quiet…Easy access to the highway
John
Stayed 1 night in Jul 2021
Response from Isadora H. on 21 Jul 2021
Dear John,
Thank you so much for sharing you experience with us. We look forward to your next visit.
10/10 Excellent
Verified traveller
6 Jul 2021
Verified traveller
Stayed 1 night in Jul 2021
Response from Isadora H on 19 Jul 2021
Dear Traveler,
Thank you so much for your stay. We look forward to your next visit.
8/10 Good
Daniel
3 Jul 2021
Daniel
Stayed 4 nights in Jun 2021
Response from Isadora H on 19 Jul 2021
Dear Daniel,
Thank you for choosing us for your stay in Stockton, we look forward to welcoming you back.
8/10 Good
Verified traveller
Travelled with family
20 Jun 2021
Liked: Cleanliness
Disliked: Room comfort
Loved the studio
The studio was very nice with a kitchenette, desk and small dining table. It felt spacious and welcome after a day in 100 degree weather. There is a pool, BBQ, sitting area with a fire pit and a basketball court. There is a large courtyard surrounded by rooms. Studios seem to be on the back side of it however. I would stay here again.
Verified traveller
Stayed 1 night in Jun 2021
Response from Isadora H. on 1 Jul 2021
Thank you so much for the review, we look forward to your next visit.