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"I had a really disappointing stay at this hotel. The check-in process was an absolute nightmare—there was a large conference going on, and the staff seemed completely overwhelmed and unprepared. It took far too long just to get a room. Throughout the stay, basic service was lacking. Housekeeping consistently failed to leave enough towels, which was frustrating and inconvenient. On top of that, an alarm went off in the middle of the night, completely disrupting our sleep, and there was little to no communication about what was happening. It was impossible to even get some coffee in the morning due to the sheer amount of people in the hotel. Free waters were never available nor replenished for guests not attending the conference. Overall, the experience felt disorganized and poorly managed. I expected much better, especially given the price and reputation. I would not stay here again."

"Clean, comfy stay. Was great for one night stay ahead of an early flight. "

"Charming hotel With great amenities "

"I would stay again"

"Yes"

"Yes the food was good."

"The hotel was not very well maintained. I purchased 2 rooms and the rooms were a nightmare. The air I my room didn’t work so I had to wait 30+ minutes in line to get another room which I couldn’t get in and had to go back downstairs to wit another 30+ minutes to be told that someone my be occupying the room at that time. The ice machines didn’t work so I had to stand in the line another 30+ minutes to get a bucket of ice. No refrigerators are in the rooms when I called the corporate office I was told that it was nothing. The company could do because I wasn’t a member and I purchased my rooms on expedia.com once I signed up to become a member to see if I could get any help. I was told that someone would be contacting me. I am still waiting a week later for management to give me a call if I could rate this hotel as a zero I would."

"Clean room"

"This wasn’t a favorite. I felt as though my room wasn’t clean when I came in. The floors were crummy and the beds didn’t look too clean. The floors were sticky. Breakfast was decent but I like that it was included in the stay. I wouldn’t care to go back to this too much. "