Sylvan Hills Hotels, Atlanta

"Overall enjoyable experience "

"Jeff, Thank you for reaching out. Unfortunately, I need to be honest—this was one of the worst hotel stays I have ever experienced. After paying over $600, I returned to the hotel late at night only to find there was nowhere to park. I drove around for nearly 20 minutes before being approached by multiple individuals offering parking in their lots, despite the fact that I had already paid $80 for parking through the hotel. At 2:00 a.m., I had to walk back to the hotel feeling extremely unsafe, only to then be told by a valet that there was a second entrance for parking—information that was never shared with me at check-in. Having to walk alone at that hour, not feeling safe, and then having to go back out again to retrieve my vehicle was a very frightening experience. When I finally accessed the parking garage, I had to park on level H4 with no visible security, which only added to my discomfort and concern. The issues did not stop there. The next morning, my room key would not scan me out of the garage. I then had to deal with a rude parking attendant, despite following instructions from hotel staff to bring in the ticket I received when the key cards failed at nearly 3:00 a.m. This resulted in continued confusion and frustration regarding parking charges that I should not have incurred in the first place. Parking was an issue the entire weekend. Even after having my key cards reprogrammed, they still did not work properly. The constant back-and-forth was exhausting and"

"Good room"

"The staff were extremely nice! Loved housekeeping. And the cleanliness was extremely up to par. Would recommend and probably would visit in the future! "

"Did not really stay very long, late arrival, early departure. But Staff wre great."

"I didn’t eat breakfast there"

"Room was large for the cost and the property was really nice"

"Very convenient location and very accessible."

"Only ate once there and decided that I could get better quality else where. "