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"Easy check in, clean room, comfy bed and great options for a gluten free breakfast."

"The room was clean but there was an empty packet of Maryland’s under the bed. The Tv didn’t work and I only noticed about 3 hours into our arrival- no maintenance were in house so they offered a different room- but we had already unpacked, settled etc, my son was sleeping so was inconvenient to move. The pool was out of use 10-11am which was annoying and the hot tub was out of use the whole time. There was also no water in our fridge. With there being no phone in the room having to go down to reception felt like a chore every time so we didn’t bother. The location is good but I was misinformed on the phone about parking- she told me £12 but it’s actually £21.60. We still had a nice stay but there were a number of errors. "

"Ibis Cambridge iw so convenient to the train. Right next door. The staff met us kindly and took our bags until checkin so we could go explore. Our room was clean and quiet and quiet comfortable."

"Parking locally is too expensive (no hotel owned parking), so 12 minute walk to a better value park."

"Good option and well located, but some staff are very below par. Concierge desk: Excellent Reception: Terrible Breakfast: Not great "

"The room I stayed in was severely outdated and needed a deep clean. There were literal brown stains splashed up the curtains, walls and even the bed. The carpet was badly damaged and covered in stains. It felt absolutely disgusting. Some of the fittings in the bathroom were old, dirty and RUSTY. Needs urgent attention. "

"I had a very disappointing experience booking through Hotels.com. I specifically booked a room with two double beds. However, when my friend and I arrived at the Ramada hotel, there was only one double bed in the room. We went to reception to resolve the issue, but were told that the hotel was fully booked and no alternative room was available. The receptionist explained that Hotels.com had not provided the correct booking information for a room with two double beds. Instead of fixing the issue, we were told to move to another nearby hotel. Unfortunately, the alternative hotel had a lower standard, smelled strongly of cigarettes, and was not what we had paid for or expected. Overall, this was a very frustrating experience. I am extremely disappointed that Hotels.com failed to handle the booking correctly and did not ensure we received the room we paid for."

"Everything that I wanted in walking distance, couldn’t ask for more."

"Nice hotel in a convenient location, my only complaint was that the room was cold and when I asked about it I was told the heating doesn’t come on until 6pm. Unfortunately the heating didn’t seem to come on at any time of dayl, We visited early April."