"Overall, I had a pleasant stay, but I was disappointed with the housekeeping policy regarding bed linen.
The sheets were not changed daily, which is understandable, but I think changing them at least every two days would be much more appropriate for a hotel of this standard. On one occasion, I selected “Pass Cleaning” and later learned, unfortunately, that it happened to be the third day, when the sheets would normally have been changed. As a result, my bed linen ended up not being changed for five days.
I didn’t specifically raise this with the staff at the time, and I believe they probably would have helped if I had asked. My concern is more about the system itself. Guests should be able to request room cleaning whenever they want, while bed linen should still be changed automatically every two days regardless of whether cleaning was skipped on a particular day.
I think this small change would make the housekeeping experience much better."
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