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Reviews of Castle Villas at Bluebeard's by Capital Vacations

Castle Villas at Bluebeard's by Capital Vacations
1331 Estate Taarneberg, St. Thomas, Bluebeard Loop, St. Thomas, Taarneberg

Reviews

8.4

Very good

Rating 10 - Excellent. 361 out of 778 reviews" "
Rating 8 - Good. 247 out of 778 reviews" "
Rating 6 - Okay. 105 out of 778 reviews" "
Rating 4 - Poor. 45 out of 778 reviews" "
Rating 2 - Terrible. 20 out of 778 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
I love that they are little studios with ki
Stayed 2 nights in May 2024

10/10 Excellent

kerry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was peace an quiet
Stayed 2 nights in May 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, property conditions & facilities
Love the Bluebeard castle hotel definitely coming back next year
Stayed 4 nights in May 2024

8/10 Good

Yazzmyn

Travelled with partner
Liked: Amenities
The room was very small not really what I expected but overly very nice services
Stayed 3 nights in May 2024

10/10 Excellent

Melanie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful views. Staff was very friendly and helpful. Would definitely stay here again, just would just book directly with resort. We had a few problems with our Expedia reservation, but the staff was able to resolve quickly for us.
Stayed 3 nights in May 2024

8/10 Good

Marie, Kissimmee

Travelled with family
Liked: Cleanliness, property conditions & facilities
The sofa bed was closed with used linen in it. We had to call for linen in order to make the bed ourselves.
Stayed 5 nights in May 2024

10/10 Excellent

Megan

Business traveller
Liked: Amenities
Amazing property and staff
Stayed 4 nights in May 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
The Pool bar The bartenders Jay and Lisa were so friendly. The drinks were amazing!!
Stayed 5 nights in May 2024

6/10 Okay

Henderson

Stayed 2 nights in May 2024

10/10 Excellent

Maikol

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room , service was great , food was great
Stayed 7 nights in May 2024

10/10 Excellent

Danielle

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Javan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The property had gorgeous views of the harbor and cruise ships. The on-site restaurant, gym, pool, and amenities are great.
Stayed 3 nights in Apr 2024
Response from Management on 9 May 2024
"We're thrilled to hear that you enjoyed the stunning harbor views and our range of on-site amenities! Providing a memorable experience for our guests is our top priority, and we're delighted that you found our restaurant, gym, pool, and other amenities to your liking. Thank you for taking the time to share your positive feedback, and we look forward to welcoming you back for another enjoyable stay in the future!"

10/10 Excellent

Janelle

Liked: Cleanliness, amenities, property conditions & facilities
The property views were amazing, bell man amazing, able to get driven to end of main hill and walkable to village before 11p. My last night Sharlin who worked front desk at 2:30am directed me on best walking route to get back to my room and made sure she stayed on the phone with me until I was safely inside. She was amazing. I will definitely book again on my next trip.
Stayed 2 nights in Apr 2024
Response from Management on 9 May 2024
"We're absolutely delighted to hear about your wonderful experience at our property! Thank you for highlighting our breathtaking views, excellent bell service, and the exceptional care provided by Sharlin. Ensuring the safety and comfort of our guests is our utmost priority, and we're thrilled that Sharlin went above and beyond to assist you, even in the early hours of the morning. We truly appreciate your kind words and look forward to welcoming you back for another memorable stay on your next trip!"

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities
Staff accommodating
Stayed 5 nights in Apr 2024
Response from Management on 9 May 2024
"We're thrilled to hear that our staff were able to accommodate your needs during your stay! Providing exceptional service is our top priority, and we're delighted that our team could make your experience enjoyable. Thank you for taking the time to share your positive feedback, and we hope to have the pleasure of welcoming you back again soon!"

8/10 Good

John, Wahgunyah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and services, beautiful surroundings and scenery.
Stayed 2 nights in Apr 2024
Response from Management on 9 May 2024
"We're thrilled to hear that you had such a wonderful experience with our staff and services! Creating a friendly and welcoming environment amidst beautiful surroundings is what we strive for. Thank you for taking the time to share your positive feedback. We hope to have the pleasure of welcoming you back to enjoy our stunning scenery again soon!"

10/10 Excellent

Jaquan

Liked: Cleanliness, amenities, property conditions & facilities
Coming back for sure ‼️
Stayed 3 nights in Apr 2024
Response from Management on 9 May 2024
"We truly appreciate your fantastic rating! Thank you for taking the time to share your positive feedback with us. We're thrilled to have met your expectations and provided you with a memorable experience. Looking forward to welcoming you back again in the future!"

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Management on 9 May 2024
"We truly appreciate your fantastic rating! Thank you for taking the time to share your positive feedback with us. We're thrilled to have met your expectations and provided you with a memorable experience. Looking forward to welcoming you back again in the future!"

8/10 Good

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The history, the majority of the staff are great. A few of the bar staff are short of courtesy when busy.. however the overall place has a real good feeling about it.
Stayed 2 nights in Apr 2024
Response from Management on 9 May 2024
"We greatly appreciate your feedback and are glad to hear that you enjoyed the historical ambiance and the majority of our staff's service. We apologize for any inconvenience caused by the behavior of a few bar staff members during busy times; please know that we take your comments seriously and will address this issue internally to ensure all guests receive courteous service at all times. Thank you for sharing your experience, and we hope to welcome you back soon for an even better stay."

10/10 Excellent

Todd, Marblehead

Liked: Cleanliness, property conditions & facilities
Shaune at the front desk was great
Stayed 2 nights in Apr 2024
Response from Management on 9 May 2024
"We're thrilled to hear that Shaune made a positive impression during your stay! Providing exceptional service is at the heart of what we do, and we're delighted that Shaune's attentiveness enhanced your experience. Thank you for recognizing his efforts, and we hope to welcome you back for another enjoyable stay in the future!"

10/10 Excellent

Rodney

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. Had no problems
Stayed 4 nights in Apr 2024
Response from Management on 9 May 2024
"We truly appreciate your fantastic rating! Thank you for taking the time to share your positive feedback with us. We're thrilled to have met your expectations and provided you with a memorable experience. Looking forward to welcoming you back again in the future!"

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I enjoyed our stay at the Villas. The view from the room was amazing. The employees were friendly and polite.
Stayed 4 nights in Apr 2024
Response from Management on 9 May 2024
"We're thrilled to hear that you and your husband enjoyed your stay at the Villas! It's wonderful to know that you appreciated the amazing view from your room and experienced friendly and polite service from our team. Thank you for sharing your positive feedback, and we look forward to welcoming you back for another memorable stay in the future!"

10/10 Excellent

Taylor Allan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
An amazing stay in the islands me and my girlfriend had an fantastic time and didn’t want to come back the property has accessible parking which is big in st Thomas, the food was awesome, hotel staff, the food, the history everything was excellent 10/10 would come back
Stayed 6 nights in Apr 2024

10/10 Excellent

Fredy

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Management on 9 May 2024
"We truly appreciate your fantastic rating! Thank you for taking the time to share your positive feedback with us. We're thrilled to have met your expectations and provided you with a memorable experience. Looking forward to welcoming you back again in the future!"

10/10 Excellent

Shamara

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Management on 9 May 2024
"We truly appreciate your fantastic rating! Thank you for taking the time to share your positive feedback with us. We're thrilled to have met your expectations and provided you with a memorable experience. Looking forward to welcoming you back again in the future!"

6/10 Okay

Brittney

Travelled with group
Disliked: Amenities, property conditions & facilities
The property needs to be renovated. Cats running around especially while dining. Bar closes at 10 pm. Its a VACATION! It should've been open later for tourists! It can be better and friendlier staff. They were not knowledgeable about amenities or the property. I will never come back to visit.
Stayed 3 nights in Mar 2024
Response from Management on 23 Apr 2024
We're genuinely sorry to hear that your experience fell short of your expectations. Your feedback regarding the need for renovations, the presence of cats, and the bar's early closure has been duly noted, and we'll address these concerns with our team to ensure improvements are made. We understand that your vacation experience should have been smoother, and we regret any inconvenience caused. We strive to provide a welcoming and knowledgeable staff, and we apologize if we fell short in this regard during your stay. We appreciate your feedback and hope you'll reconsider giving us another chance in the future.

8/10 Good

Latasha

Travelled with partner
Stayed 2 nights in Apr 2024
Response from Management on 23 Apr 2024
Thank you for your feedback! We're glad to hear that you had a positive overall experience during your stay.

4/10 Poor

MICHAEL

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Management on 23 Apr 2024
We're sorry to hear that your experience fell short of expectations. We're committed to ensuring all our guests have a positive experience, and we hope to have the opportunity to make it up to you in the future.

8/10 Good

Stephanie

Stayed 3 nights in Apr 2024
Response from Management on 9 May 2024
"We truly appreciate your fantastic rating! Thank you for taking the time to share your positive feedback with us. We're thrilled to have met your expectations and provided you with a memorable experience. Looking forward to welcoming you back again in the future!"

8/10 Good

Nadia

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Good view of the harbor
Stayed 2 nights in Feb 2024
Response from Management on 23 Apr 2024
Thank you for your feedback! We're glad to hear that you had a positive overall experience during your stay.

10/10 Excellent

Emya Shawnteena

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great experience and customer service
Stayed 3 nights in Apr 2024
Response from Management on 23 Apr 2024
We're delighted to hear that you had a great experience and received excellent customer service during your stay! Providing exceptional service is our top priority, and we're thrilled that we could make your stay memorable. Thank you for sharing your feedback, and we look forward to welcoming you back in the future.

8/10 Good

Kenneth

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Management on 12 Apr 2024
Thank you for taking the time to leave your feedback. We're glad to hear that you had a positive experience overall. We hope to have the opportunity to welcome you back in the future for an even better stay.

10/10 Excellent

Roxanne Alaina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay here, very centrally located, room was clean, staff was friendly, the only issues we had was the bed was hard and the hot tub was always taken and it was too small.
Stayed 5 nights in Mar 2024
Response from Management on 12 Apr 2024
Thank you for choosing to stay with us and for taking the time to share your feedback! We're delighted to hear that you loved your stay and found our location convenient, our rooms clean, and our staff friendly. We apologize for the inconvenience you experienced with the firmness of the bed and the availability of the hot tub. Your comments are valuable to us, and we will take them into consideration as we strive to improve our guests' experiences. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay

8/10 Good

seth

Liked: Cleanliness
Stayed 7 nights in Mar 2024
Response from Management on 12 Apr 2024
Thank you for taking the time to leave your feedback. We're glad to hear that you had a positive experience overall. We hope to have the opportunity to welcome you back in the future for an even better stay.

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the history, location, view, comfort and cleanliness, pool with outdoor bar plus helpful friendly staff. If I return to St. Thomas I would definitely book my stay at Bluebeard's Castle Villas
Stayed 7 nights in Feb 2024
Response from Management on 12 Apr 2024
Thank you for your wonderful review! We're delighted to hear that you enjoyed the history, location, views, and overall comfort of Bluebeard's Castle Villas. It's fantastic to know that our pool, outdoor bar, and friendly staff contributed to your positive experience. We truly appreciate your feedback and look forward to welcoming you back whenever you return to St. Thomas!

8/10 Good

Sharon Kay

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Management on 12 Apr 2024
Thank you for taking the time to leave your feedback. We're glad to hear that you had a positive experience overall. We hope to have the opportunity to welcome you back in the future for an even better stay.

8/10 Good

Nira Burgos

Travelled with family and small children
Liked: Cleanliness
It’s good for family vacation
Stayed 3 nights in Mar 2024
Response from Management on 12 Apr 2024
Thank you for taking the time to leave your feedback. We're glad to hear that you had a positive experience overall. We hope to have the opportunity to welcome you back in the future for an even better stay.

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, property conditions & facilities
Centrally located for many activities in the area! Very nice staff and chill atmosphere.
Stayed 4 nights in Mar 2024
Response from Management on 2 Apr 2024
We're delighted to hear that you enjoyed your stay with us! Thank you for highlighting our central location and the friendly atmosphere provided by our staff. It's always our goal to create a welcoming environment for our guests to relax and enjoy their time. We look forward to welcoming you back for another enjoyable stay in the future!

10/10 Excellent

Elba Joan

Travelled with family
Liked: Cleanliness
Excellent
Stayed 5 nights in Mar 2024
Response from Management on 12 Apr 2024
We're thrilled to hear that you had an excellent experience during your stay! Thank you for your positive feedback. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back in the future!

8/10 Good

Tamara Jean

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay except the fact they don’t clean the room or change the towels like regular hotels.
Stayed 3 nights in Mar 2024
Response from Management on 23 Apr 2024
We're thrilled to hear that you had a great stay with us! Thank you for choosing our property, and we're delighted that everything met your expectations. If there's anything we can do to make your next stay even better, please let us know. We look forward to welcoming you back in the future!

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Had a fantastic 16 day work trip and staying at Bluebeard's was the perfect choice.
Stayed 15 nights in Mar 2024
Response from Management on 2 Apr 2024
We're thrilled to hear that you had a fantastic 16-day work trip with us at Bluebeard's! Providing our guests with a comfortable and convenient stay is our top priority, and we're delighted that we could meet your expectations. Should you ever find yourself in need of accommodations in the future, whether for work or leisure, we'd be honored to welcome you back for another wonderful stay. Thank you for choosing Bluebeard's!

10/10 Excellent

Lois

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I had a great time at Bluebeard. The castle had cool artifacts, nice pool bar area and the restaurant/bar had karoke and other music going on. Taxi's were a bit pricey so I'm glad we rented a car. Just need to remember to drive on the left! The beaches were gorgeous. Was easy to take the passenger ferry over to Water Island and over to St John.
Stayed 4 nights in Mar 2024
Response from Management on 2 Apr 2024
Thank you for sharing your experience at Bluebeard! We're thrilled to hear that you and your husband had a great time exploring the castle's artifacts, enjoying the pool bar area, and experiencing the lively atmosphere at our restaurant and bar. Renting a car was indeed a wise choice to explore the area conveniently, and we're glad you found the beaches gorgeous. It's wonderful that you took advantage of the passenger ferry to visit Water Island and St. John. We hope you left with unforgettable memories and look forward to welcoming you back for another amazing stay!

10/10 Excellent

KeAirah Chuntanel

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
What I liked about the property the most was the theme. The Castle theme made it feel like I was some place magical. The views were breathtaking. The restaurant on the property was delicious! Food and drinks were both a 10/10. Every time I arrived back to Blue Beard's Castle I was breath taken, noticed something different each time! The only thing was the huge mountain hill we decided to venture down. Site seeking on the way down was a bonus! Just be prepared for extreme cardio on the way up.
Stayed 5 nights in Mar 2024
Response from Management on 2 Apr 2024
Thank you for sharing your experience at Bluebeard's Castle! We're delighted to hear that you enjoyed the magical atmosphere created by our castle theme and breathtaking views. It's wonderful that you found our restaurant delicious and rated both the food and drinks a 10/10. Exploring the property and discovering something new each time sounds like an adventure! While the hill may have presented a challenge, we're glad to hear that you appreciated the bonus of sightseeing on the way down. We appreciate your feedback and look forward to welcoming you back for another memorable stay!

4/10 Poor

Hunter

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
We were disappointed with our stay. The linens in the room had many stains, we were left new linens to change our own bed and the bathroom cleanliness was subpar. The restaurant staff acted like they were bothered to serve and the wait was incredibly long both times we went. Overall, we would not come back here. As a younger couple on our honeymoon this hotel definitely catered to an older crowd.
Stayed 5 nights in Mar 2024
Response from Management on 23 Apr 2024
We're genuinely sorry to hear about your disappointing experience during your honeymoon stay. Your feedback about the linens, bathroom cleanliness, and restaurant service is concerning, and we apologize for falling short of your expectations. Rest assured, we take your comments seriously and will address these issues with our team to ensure improvements are made.

8/10 Good

Rmanda

Travelled with partner
Liked: Property conditions & facilities
Our stay was pretty good with some exceptions. The food and drinks at the bar and restaurant were pretty good. Slow service at the restaurant but you are on an island and there was only one server and a bartender who helped out when she could. She was great and attentive! The hot tub wasn’t hot, more like warm. In our room there were dried boogers on the wall which should’ve been caught by housekeeping. The grounds were pretty, quiet and clean. Staff was respectable until….check out time. Check out time is at 10am. At 9:30am, I went to take a quick shower and they turned the water off. When we called down, they said it was due to a maintenance issue but in the same breath said it was time to check out anyways. So we’re not sure if they really had a maintenance issue, or wanted us out of the room. Also, a great view at the pool area of the island but I would not stay here again. The water incident put a bad taste in my mouth.
Stayed 2 nights in Mar 2024
Response from Management on 23 Apr 2024
Thank you for your feedback! We're glad to hear that you had a positive overall experience during your stay.

8/10 Good

Dennis

Liked: Cleanliness
Room was good. Check in process was easy. Wished there were more dining options
Stayed 4 nights in Mar 2024
Response from Management on 2 Apr 2024
Thank you for your review and feedback! We're pleased to hear that you found your room satisfactory and that the check-in process was easy for you. We appreciate your suggestion regarding dining options and will take it into consideration as we continually strive to enhance the guest experience. If there's anything else we can assist you with during your stay, please don't hesitate to let us know. We hope you enjoy the rest of your time with us!

6/10 Okay

Fendia

Stayed 3 nights in Mar 2024
Response from Management on 2 Apr 2024
We're glad to hear that you had a positive experience during your stay! Thank you for taking the time to share your feedback. If there's anything specific you think we could improve upon to make your next stay even better, please don't hesitate to let us know. We value your input and look forward to welcoming you back again soon!

8/10 Good

Raymond

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was quiet and safe, a little too quiet needed more activities at night & day.
Stayed 7 nights in Mar 2024
Response from Management on 2 Apr 2024
Thank you for sharing your feedback with us. We appreciate your perspective on the atmosphere of the property. We'll certainly take your suggestion into consideration as we strive to enhance the overall experience for our guests. If there are any specific activities or amenities you would like to see added, please feel free to let us know. We hope to have the opportunity to welcome you back in the future and provide an even more enjoyable stay.

10/10 Excellent

Louis

Stayed 4 nights in Mar 2024
Response from Management on 12 Apr 2024
Thank you for taking the time to leave your feedback. We're glad to hear that you had a positive experience overall. We hope to have the opportunity to welcome you back in the future for an even better stay.

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, amenities
Centrally located with great staff! Our room was updated and had a perfect ocean view.
Stayed 5 nights in Mar 2024
Response from Management on 2 Apr 2024
Thank you for sharing your experience! We're delighted to hear that you enjoyed our central location and that our staff made your stay memorable. It's wonderful to know that you appreciated your updated room and the perfect ocean view it provided. We hope you had a fantastic time, and we look forward to welcoming you back on your next visit!

8/10 Good

Sylena

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I didn't like the fact that everything at the hotel closed early on the weekend.
Stayed 3 nights in Mar 2024
Response from Management on 2 Apr 2024
Thank you for taking the time to review your stay with us. We're glad to hear that you had a positive experience overall. If there are any areas where we can improve and earn that extra point next time, please don't hesitate to let us know. We appreciate your feedback and hope to have the opportunity to welcome you back for an even better experience in the future.