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Reviews of Treasure Bay Resort & Marina

3 out of 5
Treasure Bay Resort & Marina
11125 Gulf Blvd, Treasure Island, FL

Reviews

8.0

Very good

Rating 10 - Excellent. 436 out of 1078 reviews" "
Rating 8 - Good. 318 out of 1078 reviews" "
Rating 6 - Okay. 186 out of 1078 reviews" "
Rating 4 - Poor. 77 out of 1078 reviews" "
Rating 2 - Terrible. 61 out of 1078 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights - enjoyed the pool & hot tub. While there were several trivial maintenance issues, I thought it to be very convenient to dining, attractions & the beach (directly across the street). The staff was very pleasant & accommodating. Would stay there again.
Stayed 4 nights in May 2024

2/10 Terrible

Galiya

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Terrible experience, never back again. My car was towed from the hotel parking lot. Don’t care about the guests. Towels look like they used thousands times.
Stayed 2 nights in May 2024

10/10 Excellent

Gerald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean, smelled nice, was right near the beach, had very comfortable beds, and had incredibly friendly staff. On top of all that the price was cheaper than it should've been. Well done!!!
Stayed 2 nights in May 2024

8/10 Good

Matthew J

Travelled with partner
Liked: Cleanliness, staff & service
Room was cleaned on a daily basis. Friendly staff. Pool and hot tub could be skimmed more. Litter on grounds could have been maintained better. Great location to walking Treasure Island.
Stayed 5 nights in May 2024

8/10 Good

lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent and within walking to beaches, stores and dining. The staff were easily accessible and friendly. Cleaning staff and front desk staff, Tiffany were amazing. Our only issue was the hotel is supposed to be non smoking, but we could smell it in the halls. There were some guests smoking in the pool, so we did not use the pool, unfortunately.
Stayed 5 nights in May 2024
Response from Amanda FD/Bar manager on 9 May 2024
Thank you for your review we will address concerns

6/10 Okay

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean Staff was nice Pool area needs some love after parties Hold guests accountable for their actions IE…passing out at the pool
Stayed 5 nights in May 2024
Response from Amanda FD/Bar manager on 9 May 2024
Thank you for your review and will address issues stated

4/10 Poor

victoria

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 4 nights in May 2024
Response from Amanda FD/Bar Manager on 8 May 2024
Thank you for your review

8/10 Good

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gulf views are underrated. The sunsets were spectacular!
Stayed 2 nights in May 2024
Response from Amanda FD/Bar Manager on 7 May 2024
Thank you for your review we hope to see you again

6/10 Okay

Dale A

Travelled with partner
Disliked: Amenities
Had to pay to park in there parking lot at 16 $. Not happy.
Stayed 5 nights in Apr 2024

10/10 Excellent

Lori Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our week stay here.Pictures online don’t do this place justice.It’s a lot nicer then the pics show.We thought it was more apt/condo feel but no it’s a little cute costal resort feel with a really nice lobby area.Free coffee and water avail 24/7.Free keurig coffee pods everyday in your room.The grounds are clean with pool and hot tub.A sidewalk for you to stroll around the property and check out the marina on the other side of building.We really enjoyed the room facing the ocean as that’s where we got to see some amazing sunsets and after a day in the sun when you get a chill in the evening, the balcony was really warm to sit out until way after dark.We we’re pleasantly surprised to find Suoer Scoops ice cream right next door and beside that a Dunkin Donuts where we enjoyed alot of mornings sitting out on their patio.We brought our coffee’s from the resort and would only need to buy breakfast sandwiches.We we’re really able to keep the cost down alot of mornings.Waffle house was on the other side of the resort.When it was open it was packed.Food must of been good but it was so freezing cold in there, we literally couldn’t eat in there.The trolley bus stop is right out from.You can take it to Pier 60 in Clearwater.The bird sanctuary is a must, its free in Indian Shores.Take the free ride bus to the town of passé a grill.Little flea markets down there on wkends.We would definitely stay at this resort again.Lina and girls at the desk go above and beyond 😀
Stayed 7 nights in Apr 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located across from the beach and a few steps away from a trolley pickup making it easy to get around without a car. The rooms are spacious and clean. While in need of some minor updates (new cauk, closet doors) they have everything you need including a sink, microwave, sizeable mini fridge and hairdryer. I would stay here again especially since the price was very reasonable.
Stayed 3 nights in May 2024
Response from Amanda FD Manager on 5 May 2024
Thank you for your review, please come back to visit us again.

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and the room was spacious.... No complaints here. Great location!!!
Stayed 1 night in May 2024
Response from Amanda FD Manager on 5 May 2024
Thank you for your review, please come back to visit us again.

8/10 Good

Michael

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 5 nights in Apr 2024
Response from Amanda FD Manager on 5 May 2024
Thank you for your review, please come back to visit us again.

10/10 Excellent

George R.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Amanda FD Manager on 5 May 2024
Thank you for your review, please come back to visit us again.

2/10 Terrible

Darlene

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The amenities were abysmal. The workout room was outside for the entire hotel to watch. The bar was not an amenity it was never open. Closed whenever they wanted. Lazy Mgr. The floors were dirty 4 of the 6 days we were there. Help needs to better understand English for our needs as customers.
Stayed 6 nights in Apr 2024
Response from Amanda FD/Bar Manager on 5 May 2024
We are a new company and just purchased this hotel, we are not a resort and in process of taking the name resort out of name of hotel. The is open 5 days a week Tuesday through Saturday 3pm-9pm or later if guest are at bar. As for our housekeeping they clean very well and just because they don't speak English doesn't mean they cant communicate with you.

2/10 Terrible

Kelly

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I like was the beach access the street it wasn’t clean when they did clean the room never stocked the bathroom with washcloths or soap had a bar one of the reasons I book it was closed at 5 pm on Saturday never opened Sunday and was closed Monday the whole time we were there staff very unfriendly just not happy with the amount of money definitely not worth it very disappointed
Stayed 3 nights in Apr 2024
Response from FD Manager Amanda on 1 May 2024
Thank you for the review and we will address all issues. As for the bar we only keep it open 9pm or 10pm normally but if it isn't busy, it gets shut down early and is closed Sundays and Mondays so that staff can have some time off. As for staff I do apologize for the rudeness and will speak with them.

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from FD Manager Amanda on 1 May 2024
thank you for your reviews

4/10 Poor

Patricia

Liked: Cleanliness
Disliked: Property conditions & facilities
Beautiful property. The room locks did NOT WORK! SAD
Stayed 1 night in Apr 2024
Response from FD Manager Amanda on 1 May 2024
Thank you for your review, we are working on the locks and apologize for them not working correctly.

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly
Stayed 2 nights in Apr 2024
Response from Amanda FD Manager on 29 Apr 2024
thank you for your review

6/10 Okay

Lance

Liked: Cleanliness, staff & service
Room was a little below avg but it was clean. Property isnt great but isnt awful. Priced appropriately. Very convenient!
Stayed 5 nights in Apr 2024
Response from Amanda FD Manager on 29 Apr 2024
Thank you for your review

10/10 Excellent

Odalys

Liked: Property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Amanda FD Manager on 29 Apr 2024
Thank you for your review

4/10 Poor

Greg

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The door keys didn't work. The coffee maker didn't work. Room was not ready at check in time. The bar closed early. Need grab bars in the tub/shower.
Stayed 1 night in Apr 2024
Response from Amanda FD Manager on 29 Apr 2024
Thank you for your response we will address this and fix issues

8/10 Good

Barakat

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Excellent location.
Stayed 2 nights in Apr 2024
Response from Amanda FD Manager on 29 Apr 2024
Thank you for your review

8/10 Good

Bernice

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great location
Stayed 4 nights in Apr 2024
Response from Amanda FD Manager on 29 Apr 2024
Thank you for your review

10/10 Excellent

Jordyn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Amanda FD Manager on 29 Apr 2024
Thank you for your review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Apr 2024
Response from Amanda FD Manager on 22 Apr 2024
Thank you for your review

10/10 Excellent

KRISTIN

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly & helpful staff. Conveniently located, walkable to restaurants and beach
Stayed 1 night in Apr 2024
Response from Amanda FD Manager on 22 Apr 2024
Thank you for your review

10/10 Excellent

Stephanie

Travelled with partner
Loved everything about my stay!!
Stayed 3 nights in Apr 2024
Response from Amanda FD Manager on 21 Apr 2024
Thank you for your review , we hope to see you again.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
The only negative was a dog in the room across the hall there was a dog barking for almost an hour. I know I’m not the only one that was disturbed by this. People were in the hallway complaining the same time I was. I went to the front desk and was told they couldn’t locate the owners.
Stayed 2 nights in Apr 2024
Response from Amanda FD Manager on 21 Apr 2024
thank you for your review

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was exceptional!! Everyone was very polite, helpful and easy to work with. I kept extending my stay because of the great location, fabulous views and friendly accommodating staff!
Stayed 1 night in Apr 2024
Response from Amanda FD Manager on 18 Apr 2024
Thank you for you review.

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Super good
Stayed 2 nights in Apr 2024
Response from Amanda FD Manager on 18 Apr 2024
Thank you for your review

10/10 Excellent

Rosaleen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were here for a late winter break. This property hit the mark. It has been recently renovated. I'm not a nit picker so again it was very good. The only negative is the traffic noise from Gulf Blvd, but it is also entertaining. Didn't have too much interaction with staff, but when we did they were very accommodating. The public beach is a short 5 min. walk away and so are several restaurants. All in all a great spot.
Stayed 9 nights in Apr 2024
Response from Amanda FD Manager on 18 Apr 2024
Thank you for your review.

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Amanda FD Manager on 18 Apr 2024
Thank you for your review

4/10 Poor

Hope

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It used to be a great place years ago …now it’s just a bunch of kids working there . They have terrible customer service skills . And the outside lounge chairs are absolutely awful! The are so uncomfortable. They also did away with the continental breakfast, which was very nice but they no longer offer it and I think that’s just terrible. The elevator was out and the bar is on the roof top, and it is so inconvenient to get to it. The stairs that go up there are so unsafe and are just an accident waiting to happen to someone.
Stayed 7 nights in Apr 2024
Response from AMANDA FD MANAGER on 14 Apr 2024
THANK YOU FOR YOUR REVIEW , WE ARE CURRENTLY IN THE PROCESS OF RENOVATING THE PROPERTY AND THANK YOU FOR YOUR PATIENCE AND UNDERSTANDING

6/10 Okay

Gina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The staff that was there was very nice and helpful. We arrived at around 8pm and our room was not ready. The lady at the front desk did her best to accomodate us and I appreciated her help, still she should have had more help. There was an odor in the hallway that was almost nauseating. I will not stay here again and I feel bad for the only employee who seemed to be working. The location was good.
Stayed 1 night in Apr 2024
Response from AMANDA FD MANAGER on 14 Apr 2024
THANK YOU FOR YOUR REVIEW WE WILL ADDRESS YOUR CONCERNS

8/10 Good

Shaye

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the hotel a lot and location was perfect. Right across public beach . I didn’t like that I had to pay $60.00 to park once I checked into hotel after paying $175.00 to stay the night . I was not happy about that .
Stayed 1 night in Apr 2024
Response from AMANDA FD MANAGER on 14 Apr 2024
THANK YOU FOR YOUR REVIEW, UNFORTUNATELY PER POLICEY WE CHARGE 16.05 FOR PARKING DAILY AND WE DO NOT CHARGE RESORT FEES LIKE MOST

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would love to stay again
Stayed 4 nights in Apr 2024
Response from AMANDA FD MANAGER on 14 Apr 2024
THANK YOU FOR YOUR REVIEW WE HOPE TO SEE YOU SOON

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and professional Amanda the manager is great, as are all the desk staff and housekeeping. They let you know up front that parking is $10/day for their lot but everything is walking distance from the hotel. Beach is right across the street. Restaurants are right up the road. John's Pass is about a 20 min walk or a shittle ride away. Bed was so comfy Will glady stay here again.
Stayed 3 nights in Apr 2024
Response from AMANDA FD MANAGER on 11 Apr 2024
Thank you for your review we hope you come stay with us again.

10/10 Excellent

Kathleen, Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Manager is sharp. Front desk help are kind, courteous and helpful
Stayed 11 nights in Mar 2024
Response from AMANDA FD MANAGER on 11 Apr 2024
Thank you so much for your review, we hope to see you again soon.

10/10 Excellent

Diane

Stayed 2 nights in Mar 2024
Response from FD Manager Amanda on 1 May 2024
Thank you for your review

10/10 Excellent

Sysay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from AMANDA FD MANAGER on 11 Apr 2024
Thank you for your review we hope you come back soon.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such nice staff and cleaning people! The property was just what we needed. Nice pool area, across the street from the beach and within walking distance to most things, such as grocery stores and restaurants. Thank u for a fantastic stay!
Stayed 4 nights in Apr 2024
Response from AMANDA FD MANAGER on 10 Apr 2024
Thank you so much for your review, we hope you come visit again in near future.

4/10 Poor

Mark

Disliked: Amenities
Elevator out of service for entire stay of 7 days room card keys only worked for a day or two had to get new cards 3 times
Stayed 7 nights in Apr 2024
Response from AMANDA FD MANAGER on 9 Apr 2024
THANK YOU FOR YOUR REVIEW, I DO APOLOGIZE ABOUT THE ELEVATOR AND WE ARE WORKING DILEGINTLY TO GET IT UP AND RUNNING ASAP.

4/10 Poor

carie

Disliked: Staff & service
Stayed 3 nights in Apr 2024
Response from AMANDA FD MANAGER on 10 Apr 2024
Thank you for your review.

10/10 Excellent

Lance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on Gulf Blvd as you can easily walk 1 mile to John's Pass or go south on Gulf to many restaurants. Room nice, private balcony, clean, not too much to complain about. Has rooftop bar but was only open certain times. Pool area clean. Front desk workers very nice. I'd stay again no problem!
Stayed 5 nights in Apr 2024
Response from AMANDA on 9 Apr 2024
Thank you for your review.

8/10 Good

Ian, Oakville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 7 nights in Mar 2024
Response from AMANDA on 8 Apr 2024
Thank you for your review

10/10 Excellent

Han

Travelled with group
Liked: Amenities, property conditions & facilities
Location is great
Stayed 2 nights in Apr 2024
Response from AMANDA on 7 Apr 2024
Thank you for your review

6/10 Okay

Margaret

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Mar 2024
Response from AMANDA on 8 Apr 2024
Thank you for your review

6/10 Okay

Shawn

Travelled with family
Liked: Amenities
Very loud, you here every thing, 2:00, 3:00 a.m. pool and hot very dirty, room was clean and service was good.
Stayed 4 nights in Apr 2024
Response from AMANDA on 6 Apr 2024
THANK YOU FOR YOUR REVIEW

6/10 Okay

Kelly

Liked: Staff & service
Stayed 7 nights in Mar 2024
Response from AMANDA on 6 Apr 2024
THANK YOU FOR YOUR REVIEW