Hotels with Pool & Resorts in St Helens from NZ$148

"Everything was good about the hotel accept the restaurant was terrible, after being seated i waited 45 minutes to be asked for my order, whilst waiting i was offered other tables orders by error.. when i got the food it was just edible . Not worth the wait , definitely not worth the price,,, my advice is if you run a restaurant, get more staff and train them properly as they didnt seem to know what they was doing and the food was un edible ended going to the Asda store around the corner to get some food"

"Parking, excellent on site. Staff at reception, very good. Bar, not so accommodating as in my past visits. Very regimented and non flexible. In the past I have been looked after very well, but now is different. Maybe staff are carrying out change of operation rules but this chane does not encourage me to return. "

"Super helpful and friendly staff. We loved our stay with you. "

"The staff were friendly and the room was spacious. There were a lot of things that detracted from the experience though: lifts not working, power sockets broken, heated towel rail permanently off, people playing in the pool with balls (despite this being prohibited), broken lockers… it sadly made an otherwise good experience frustrating. Not what I would have expected for the price paid."

"Room as very ‘tired’, bathroom tired and needs updating, and a good clean ! Waitress feel asleep in breakfast room !! Bar staff are excellent, food ok but nothing special "

"I have stayed at the Royal Maritime Hotel several times and will do so again. Rooms are very clean, the staff are always friendly and professional. On the most recent time, I had the breakfast whuch was excellent."

"Pets welcome. Staff very friendly. Beautiful old building for dining. Limited food choices for dietary needs "

"It was our first time staying here and was looking forward to all it has to offer. On arrival booking in was via self check in and was pleasantly greeted by a member of staff at the self check in desk, check in completed and we took the lift to our room. Upon opening the door to our room we were unfortunately met with a damp musky smell..! We also noted the window open and thought just maybe the smell had come in from outside, so we shut the window and wedged the door open to try and clear the smell.. After about an hour we shut the door and after not long the smell was back unfortunately. We scanned the QR code used to send a complaint expecting someone to reply shortly but heard nothing. We were due to go out for the evening so got ready and went out, we did expect someone to reply or call us during the evening but we heard nothing. As we were only staying for the one night we didn't bother to waste our time chasing it up as we had more important things to do, so the next day we had our breakfast and left. It's now one week later and nobody has been in touch.. So has been disappointing."

"Deluxe king room felt spacious. The bed was very comfortable and room amenities good. All staff were very friendly and helpful. "