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Sketchy area of town after dark and no security outside the building.
Not a very clean room or bathroom, marks on toilet, countertops very minimal cleaning. Wrappers left under the bed. Did not live up to its name.
Eric
Stayed 1 night in May 2024
Response from General Manager on 21 May 2024
Dear Eric,Thank you for taking the time to share your feedback with us. We're disappointed to hear about your experience, particularly regarding your room's cleanliness and your sense of well-being. Rest assured, we take your concerns seriously and will address them with our team to ensure such issues are promptly rectified. Your feedback is invaluable as we continuously strive to improve our standards, and we hope to have the chance to welcome you for a more satisfactory experience during your next visit.
It seems well run & has beautiful decor. Rooms & bed were very comfortable. Restaurant service is quite slow. Food is better than average just save plenty of time & ask for what u want long before u need it!
Dear Lori,Thank you for staying with us and taking the time to share your thoughts. While we're glad your overall stay was pleasant, we apologize for any concerns about safety. This is not typically an issue, and we'd appreciate any specifics you can provide to ensure it's not a concern moving forward. Should you be in the area again, please come back to see us.
Right at the start of the Bloomsday Run. Close to the falls and restaurants. Front desk service was quite professional. Bar and restaurant service was excellent at times and so so at other times.
William
Stayed 2 nights in May 2024
Response from General Manager on 13 May 2024
Dear William,Thank you for choosing The Davenport Tower, Autograph Collection and for sharing your lovely five-star review. We are delighted that our prime location at the start of the Bloomsday Run and our wonderful staff helped you have a perfect stay. It would be an honor to welcome you back any time you're heading back in our direction.
10/10 Excellent
Norma
6 May 2024
Great place
Norma
Stayed 1 night in May 2024
Response from General Manager on 6 May 2024
Dear Norma,We're delighted to know that you had a great time with us overall. Thank you so much for the perfect rating, and we hope to see you again soon.
The valet, front desk and housekeeping were wonderful.
Carrie
Stayed 6 nights in Apr 2024
Response from General Manager on 30 Apr 2024
Dear Carrie,Thank you for your review. We are thrilled to hear you enjoyed your stay with us at The Davenport Tower, Autograph Collection. It is especially nice to know you experienced our world-class service, and we look forward to your next visit.
Clean and comfortable rooms. Just don’t use Expedia to book it through. Expedia stole my money when due to a typo 2 minutes later, I made a Change to a date.
Vincent
Stayed 2 nights in Apr 2024
Response from General Manager on 25 Apr 2024
Dear Vincent,We're happy you enjoyed our clean, comfortable rooms and had a positive stay. However, we apologize for any mishap regarding the site you booked through and encourage you to connect with them to resolve it promptly. Thank you, and we hope to welcome you back soon.
Our stay at the Davenport Tower was wonderful. Everything was excellent. We highly recommend!
Robin
Stayed 3 nights in Apr 2024
Response from General Manager on 23 Apr 2024
Dear Robin,Thank you for your perfect rating and thoughtful recommendation! We are delighted you thoroughly enjoyed your stay with us, and we hope to welcome you back soon for another wonderful stay.
Very good service, clean and located in a good neighborhood. The restaurant/bar added good vibes
Mary N
Stayed 3 nights in Apr 2024
Response from General Manager on 16 Apr 2024
Dear Mary,Thank you for sharing your experience at The Davenport Tower, Autograph Collection. We're pleased you enjoyed our excellent service and the cleanliness of our facilities, along with our prime location. It's also fantastic that our restaurant added great vibes to your visit. We look forward to welcoming you back for another memorable stay!
8/10 Good
Thio
15 Apr 2024
Thio
Stayed 2 nights in Apr 2024
Response from Front Office Manager on 22 Apr 2024
Thank you for your feedback
10/10 Excellent
Lynn
14 Apr 2024
Lynn
Stayed 2 nights in Apr 2024
Response from Front Office Manager on 6 May 2024
We're so grateful that you chose to stay with us. Thank you for your visit!
The property was in an excellent location pretty center to a lot of restaurants and shopping. The checking process was very smooth and the staff was very professional and helpful. The room was clean and ready early which was helpful. I would definitely stay here again.
Dear Denise,Thank you so much for taking the time to share your thoughts on your recent visit to The Davenport Tower, Autograph Collection. We work hard to meet expectations like yours, and we’re happy to hear our delicious offerings, excellent service, and comfortable beds hit the mark for you. It was truly a pleasure having you here, and we hope to see you again in the future for another visit!
Property seems to have gone downhill slightly over the past several years. The surrounding area certainly has.
Basketball tournament for grade school boys was going-on when we stayed. Noisy and lots of kids. By our last day the kids were gone and quiet was restored.
The bed was like a block of jello. Too bouncy for two people to share a bed.
Kyndel
Stayed 2 nights in Mar 2024
Response from General Manager on 13 Mar 2024
Dear Kyndel,Thank you for choosing to stay with us at The Davenport Tower, Autograph Collection. Our goal is to provide every guest with comfortable accommodations, and we're disappointed to learn that wasn't the case for you. We offer our sincere apologies if our mattresses fell short of expectations. Your comments have been noted and will be kept in mind moving forward. We appreciate your feedback and wish you safe travels ahead.
4/10 Poor
Rachael
Travelled with partner
11 Mar 2024
Disliked: Property conditions & facilities
Rather expensive for no mini fridge, no regular coffee, and no pool or hot tub as it was being maintained.
Rachael
Stayed 1 night in Mar 2024
Response from Front Office Management on 12 Mar 2024
Thank you for the feedback. We can have a mini fridge delivered for a small fee; the suites at this location do have mini-fridges. The pool is currently being remodeled and will open soon.