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"We stayed here for my mother in laws memorial services. My husband was treated quite poorly at this hotel. No one would help get Internet working, we had no towels at the pool, the hot tub was broken but not mentioned online and we had 3 towels in our room meant for 6 people. We had 5 in our group and the manager said guests in that room were allotted 3 towels. My husband insisted and begrudgingly she handed over 2 more towels. Our last morning - the day after the funeral - the very few breakfast items they had were awful - no waffle batter, muffins that looks like someone sat on them, "fried" eggs that were thawed and microwaved and lunchmeat ham someone probably also microwaved. Awful. Our biggest issue was the manager who talked to my husband like he was an idiot (he's IT and couldn't get the Internet working). She has no idea why someone is there and should be a little kinder when talking to people. The housekeeping staff was lovely. "

"Great location for WEC and loved the decor and cleanliness"

"I had two rooms next to each other, my daughter’s room had a hair on the pillow and both rooms had a few little gnats. The reason for the bugs I think was that there was sunlight around the closed door, which I assume is why there was access by little critters to get in."

"Breakfast terrible "

"Room was new, clean and comfortable. The front desk team is outstanding. Shout out to Dee; what a treasure. They had an Easter event while I stayed here with food trucks and it was a good time. "

"Way too much fragrance used in the room. Room felt damp and muggy. While showering, realized that the bathroom fan doesn’t even work. Then realized that there was mold everywhere along the shower area where the tile meets and ceiling, and in the tile grout, so it appears that the bathroom fan has not been removing excess moisture for quite some time. (This was in room 411)."

"This was an excellent experience with a clean, spacious accommodation and friendly staff."

"Monika from Fulda Germany checked is in. She was supurb...."

"The managers were rarely present. Often hiding in their car. The photos do not represent the quality of the rooms or property at all. The office is not in that lovely lobby. In fact that lobby doesnt exists. The office is in a gutted hotel room. And filthy. The floors in the room were so filthy my feet were almost black. The floor at the entrance is caving in and covered with a rug. The bedding was filled with sand. The property has a ton of less desirable people. We watched 2 ghetto fights and at one point the place looked raided by 6 cop cars. The tv didnt work and the guy acted like i was unreasonable for asking for help. It needed to be on hdmi. Why would i assume that? All in all booking this room was a mistake. "