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"Staff was excellent! Breakfast is excellent!"

"Hot water didn’t not work add on No shampoo just body wash, everything was unplugged the refrigerator didn’t not work so had nowhere to keep my daughter milk cold it was a not a clean room BOOKING SAID FREE PARKING BUT YOU STILL HAVE TO PAY FOR PARKING On top of that never heard of 100 dollars deposit the TV doesn’t even cost that much first and last time ever staying at a spark "

"Pool was dirty, no towels, elevator and halls were dirty and not vacuumed, room and bed was good. No microwave in room had to request? Good location overall OK"

"Very good amenities and helpful staff. Convenient location."

"Very clean hotel. The rooms were minimalistic and basic if you ask me. But the bed was really comfortable. I didn't want to get up in the mornings. For the price $300/night I was expecting way better. Everything was very basic as far as amenities. There wasn't even a hot tub. The pool is 10th floor and a but small. It's heated but still too cold for early afternoon. Perks- they have free tea and coffee service in the morning. They have free wine service around 5pm. I stayed at 3 different hotels on this trip and this was the farthest from the river walk. At least 8 minutes walk which doesn’t seem like a lot but i stayed at two other hotel one right on the riverwalk and one minute away. I felt the difference. A bit more hassel to walk back and forth. Out for the morning then back to the hotel for a 3pm nap. Then back out for the evening 6pm. On some of those late nights out that walk seemed entirely too long. Especially since it's 8 minutes from one particular part of the riverwalk. For things like La panderia (famous bakery and eatery) it's more like 14 minutes. Thats the average walking distance from of the places we frequented. I much rather pay that price and be on the riverwalk. But it was a nice hotel."

"Valet Parking too expensive "

"Room was not clean. I asked staff to clean it while I was out for the day and when I returned that evening, it was still dirty and they said they couldn't do anything about it. Drink machine was also broken. Overall a disappointing experience."

"Checkers easy but they have it set up where you pick up the parking pass and get caught by the sale lady who was pushing the time share there. Property seems to be run down. Nothing special, glad I don’t have a time share here. "

"Parking was safe and easy."