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"We had a wonderful stay at this hotel! The family room we had was on the 4th with a lovely view of the pier. It was spacious and comfortable. We ate at the restaurant a few times too. It’s not cheap but the food is good and the staff were lovely. Not sure "

"Good clean room. Extremely helpful concierge. Have used previously as very convenient for cruise port."

"Good hotel with everything we needed for a one night stay. Friendly and helpful staff, too."

"The reception area was welcoming. We were upgraded from a standard room overlooking the beach - I would hate to see what the standard room looked like. Our room was clean but very out-dated and tired looking. The shower cubicle was surrounded by mould and the bathroom windows could not open. As you looked out of the window all you saw was bird muck everywhere. The windows were single glazed so you heard everything outside. The breakfast was self service and okay. If you are vegetarian you had to order your sausages. The coffee was good and the staff were very friendly. "

"The corridors, room and swimming pool / sauna areas were terrible. No warnings that the property was undergoing refurbishment. Guest services were rude invading personal space. Communication was poor. Sauna switched off and wasn't advised it takes 15 minutes to heat up."

"Clean modern hotel. Friendly and polite staff. In a great location right at the city centre. Discounted parking opposite the hotel also. Breakfast option was very good. "

"Well kept "

"Very central in middle of roundabout but easy accessible to parks and car parks "

"Room was decent, they had built a different type of shower to the ones in sutton ibis hotel lower quality in my opinion but worked fine. One bedside lamp was broken and they tried to fine me for it but was broken before we arrived so be sure to report any faults while you are there. Staff were polite and breakfast was standard, enjoyed it but could have nicer sausages. Would stay again "