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"I made the reservation and stated I must have a room with a pull-out couch on the first floor as I had a handicap person coming and could not sleep in a bed. They called me and told me they could not accommodate that as only second floor had that and there is no elevator in the hotel. I said I was sorry, but that was not going to work and to please cancel the reservation I placed 10 MINUTES before. They said they would cancel; however, I would not get my money back. Horrible service by the front desk manager. We ended up having tto carry our handicap guest up the stairs. Very unsafe."

"Note room 120 TWO QUEEN ACCESSIBLE HANDICAP EXCELLENT ROOM AREA .. but very LOUD LOUD AC UNIT had to move to room 138 to sleep staff 5 star move ok "

"We had a side view of the beach and water. It was not exactly a full ocean view. The windows do not open and there is no balcony to enjoy ocean sounds and smells."

"Staff was very helpful. Great view!"

"Everything was perfect"

"Oceanfront first floor room could see only the horizon of the ocean. I do not feel this should be priced as an ocean front, though of course there is no resort view from 1003 and that is good. First floor rooms should be priced lower due to not having a full view of the ocean due to dunes. The staff were friendly and the dining and bars were tasty. The sliding bathroom doors hurt my fingers and should be updated. Closet doors stick and the humidity is high inside even though we did not keep our sliding glass door open. I do appreciate the dark room with minimal electronics’ lights. Renting the firepit was a great way to share a relaxing evening. The valet staff were attentive and quick. The beach service of renting an umbrella and chairs are seasonal. "

"Comfortable bed and plenty of AC"

"This is a wonderful place. The resort is beautiful with great amenities for the whole family. The property is well-maintained, and the front desk service is excellent."

"Clean & bed is comfortable "