Holiday Homes in Smiths Falls

"Everything was good. The shower head needs to be cleaned to get better pressure. The person cleaning our room came on Saturday as my daughter was finishing getting ready, and when my daughter said, she’d be 15 minutes, the person said she didn’t wanna wait this was at 10:15 in the morning. So our room did not get made up and we did not get towels. "

"Front desk staff excellent, especially Paul made my girls feel really welcome and took time to make them smile and feel involved . This was a great experience to go along with our trip to Kanata for a hockey tournament."

"Breakfast was fine except the sausages were obviously reheated and should have bacon as well eggs and beans were cold as well "

"Everything is very good and clean, staff is very grateful and helpful to us. I would recommend this hotel."

"Rooms were clean, check in was good. Had a bad stay as a result of other guess up till 3am parting loudly in the room next to ours. Expressed our concerns to the front desk but nothing was resolved. I think this hotel is aging quickly and needs up grades. The walls are paper thin and you can hear even the softer noises at night. When people feel they can party all night it is quit overwhelming. "

"Overall this is a very nice hotel, decent breakfast, friendly staff, clean... My one complaint is the height of the toilet. It's so low that the towel rack was hanging off probably from people using it to help them get back up. I was traveling with my senior mother and she had to go down the hall to use the family washroom because it had a rail. Definitely not an accessible hotel. The beds were comfortable though, just get higher toilets please. I'm only 5'4 and I had trouble getting back up. "

"The hotel is very chaotic when you enter. There is no staff and you cannot call room service or the front desk at any time. They connect you to ai then from ai they connect you to a call center in Orlando. They never connect you to anyone who works there at anytime and it makes asking for fresh towels or even a simple coffee impossible. I wouldn’t stay here again. "

"Staff were ALL so polite, kind and full of smiles and greetings. The rooms were soooo big! I was pleasantly surprised! Breakfast set up was perfect with ample space. Honestly one of the most impressive hotel stays I’ve done in a very long time "

"Property is beautiful with plenty of parking and close to the NHL rink."