Front of property

Reviews of Lakeview Inns & Suites - Slave Lake

3 out of 5
Lakeview Inns & Suites - Slave Lake
1550 Holmes Trail SE, Slave Lake, AB

Reviews

8.6

Excellent

Rating 10 - Excellent. 375 out of 817 reviews" "
Rating 8 - Good. 332 out of 817 reviews" "
Rating 6 - Okay. 72 out of 817 reviews" "
Rating 4 - Poor. 21 out of 817 reviews" "
Rating 2 - Terrible. 17 out of 817 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 1 night in May 2024

8/10 Good

David

Liked: Property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Stuart

Liked: Amenities
Very friendly
Stayed 1 night in May 2024

10/10 Excellent

Christine

Business traveller
Liked: Cleanliness
Parking lot needs some attention, rooms were tidy enough
Stayed 1 night in May 2024

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

John

Stayed 1 night in Apr 2024

10/10 Excellent

Tracy

Business traveller
Liked: Cleanliness, staff & service, amenities
The parking lot is in desperate need of repair. Pot holes that can damage a small car. Beware of damage if you drive past the front entrance
Stayed 3 nights in May 2024

10/10 Excellent

Teryl

Liked: Cleanliness, staff & service, amenities
Stayed here the last two years for a tournament, ver is comfy and staff is awesome.
Stayed 3 nights in Mar 2024

10/10 Excellent

Darryl

Business traveller
Liked: Cleanliness, staff & service, amenities
Great place to stay !! Parking area needs repairs
Stayed 1 night in Apr 2024

10/10 Excellent

Lorna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It’s comfortable enough.
Stayed 1 night in May 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again.
Stayed 1 night in Apr 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 1 night in Apr 2024

8/10 Good

Shawn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OK
Stayed 3 nights in Apr 2024

8/10 Good

Dan

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

8/10 Good

Michael

Stayed 1 night in Apr 2024

6/10 Okay

Todd

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
One of the two beds in the room had several unknown stains on the sheets and bedding. Parking lot is almost impassable with anything but a jacked up 4x4. Staff is always nice. Facilities are just suffering due to poor ownership.
Stayed 1 night in Apr 2024

8/10 Good

Deeanne

Stayed 1 night in Apr 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Kristy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were willing to work with us when they found out we had two dogs which we had originally thought would just stay in the car overnight until we found out they were a pet friendly hotel.
Stayed 1 night in Apr 2024

6/10 Okay

Lyla

Liked: Cleanliness
Stayed 1 night in Apr 2024

4/10 Poor

kerry

Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly customer service, room clean
Stayed 1 night in Apr 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds.
Stayed 1 night in Apr 2024

2/10 Terrible

Pratima

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I will never go again
Stayed 3 nights in Mar 2024
Response from Ruth S on 8 May 2024
Hi Pratima, im sorry if we didnt meet your expectations. I would have wished something was said so we can rectify the situation. Anyways thanks for letting us know. We appreciate your feedback.

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Apr 2024
Response from Ruth S on 15 Apr 2024
Thank you Robert for your positive rating. We appreciate you taking time to rate our hotel. We hope to see you again next time you're in Slave Lake.

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Ruth S on 15 Apr 2024
Thank you Bruce for your positive rating. We appreciate you taking time to rate our hotel. We hope to see you again next time you're in Slave Lake.

8/10 Good

Shawna, Edmonton

Travelled with family
Liked: Cleanliness, staff & service
There was an issue with room and the staff promptly dealt with the issue and moved us rooms. Basic accommodations, clean and reasonable price.
Stayed 1 night in Apr 2024
Response from Ruth S on 15 Apr 2024
Thank you Shawna for your positive review. We appreciate you taking time to rate our hotel. We are not perfect but we try our best to fix any issue and make our guests more comfortable. We hope to see you again next time you're in Slave Lake.

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Ruth S on 15 Apr 2024
Thank you Danny for your positive rating. We appreciate you taking time to rate our hotel. We hope to see you again next time you're in Slave Lake.

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Ruth S on 15 Apr 2024
Thank you Perry for your positive rating. We appreciate you taking time to rate our hotel. We hope to see you again next time you're in Slave Lake.

10/10 Excellent

Val

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are great! Quiet, comfortable, clean, hospitable, good coffee.
Stayed 2 nights in Mar 2024
Response from Ruth S on 15 Apr 2024
Thank you Val for your positive rating. We appreciate you taking time to rate our hotel. We hope to see you again next time you're in Slave Lake.

10/10 Excellent

Darryl

Great place to stay clean quiet friendly
Stayed 1 night in Mar 2024
Response from Ruth S on 15 Apr 2024
Thank you Daryl for your positive rating. We appreciate you taking time to rate our hotel. We hope to see you again next time you're in Slave Lake.

8/10 Good

Brad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Dark parking lot
Stayed 1 night in Mar 2024
Response from Ruth S on 15 Apr 2024
Thank you Brad for your positive rating. We appreciate you taking time to rate our hotel. We hope to see you again next time you're in Slave Lake.

10/10 Excellent

Sheileen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ruth S on 15 Apr 2024
Thank you Sheileen for your positive rating. We appreciate you taking time to rate our hotel. We hope to see you again next time you're in Slave Lake.

10/10 Excellent

Lyla

Stayed 1 night in Mar 2024
Response from Ruth S on 15 Apr 2024
Thank you Lyla for your positive rating. We appreciate you taking time to rate our hotel. We hope to see you again next time you're in Slave Lake.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and clean
Stayed 1 night in Mar 2024
Response from Ruth S on 15 Apr 2024
Thank you John for your positive rating. We appreciate you taking time to rate our hotel. We hope to see you again next time you're in Slave Lake.

10/10 Excellent

Jessica

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and a good night sleep after a long road trip and flight
Stayed 1 night in Mar 2024
Response from Ruth S on 15 Apr 2024
Thank you Jessica for your positive rating. We appreciate you taking time to rate our hotel. We hope to see you again next time you're in Slave Lake.

10/10 Excellent

Val

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Ruth S on 3 Mar 2024
Thank you so much Val for your perfect rating! we love having you at the hotel and thank you for your feedback. Take care!

2/10 Terrible

Edwaqrd

Stayed 1 night in Feb 2024
Response from Ruth S on 15 Apr 2024
Hi Edward, I want to take this opportunity to say that your accusation of having someone else's feces on your toilet bowl the morning of your check out day was truly outrageous. we have never had any guest complain of anything like this before. we nevertheless, have tried to help you but you black mail us to have a free room. thank you for this review. we will notify all our hotels about your modus operandi.

8/10 Good

Stacy

Stayed 1 night in Feb 2024
Response from Ruth S on 3 Mar 2024
Hi Stacey, thank you for your positive rating. we appreciate your feedback and hope to see you again on your next visit in Slave Lake. take care!

8/10 Good

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice convenient location for our trip to La Crete.
Stayed 1 night in Feb 2024
Response from Ruth S on 20 Feb 2024
Thank you Carolyn for your positive review. We truly appreciate the feedback. We hope to see you again on your next trip to Slave Lake.

10/10 Excellent

Merle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Ruth S on 20 Feb 2024
Thank you Merle for the outstanding rating. We appreciate your feedback.

4/10 Poor

Riley

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stood at the front desk for an easy 15 minutes waiting to check in after a long day. This was at 6 pm. Front desk attendant finally showed up. When I asked why there was no one attending the front desk at peak times the employee was immediately quite surly and rude. She told me she did not want to check me in because I was not happy. She then phoned her manager who advised her to check me in. She begrudgingly did. Not a good start. More hospitality training is required
Stayed 1 night in Feb 2024
Response from Ruth S on 20 Feb 2024
Hi Riley, I am very sorry for what you have experienced. we do not usually let the guest wait for a long time. My Front desk staff noted that there was another guest needing help with their television set up and it took longer than expected for her to fix it. We only have 1 person working for the entire night shift and it could be challenging sometimes if there are other guests requesting to have us come up their room to fix something. We are a fairly small hotel so we only have 1 staff during the evenings. I have spoken to all the FD staff regarding this incident and we are going to work harder to improve our service to our guests. Again, I apologize for the way we made you feel and we hope you can give us another chance to prove you we are better than that. thank you and take care.

10/10 Excellent

leanne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel clean well maintained and the staff are friendly and helpful I stay here whenever i am working in Slave Lake
Stayed 2 nights in Feb 2024
Response from Ruth S on 20 Feb 2024
Hi Leanne, thank you so much for your positive review. It feels good to know you enjoy staying with us. I will share this with my staff. Take care and we hope to see you again next time you're in Slave Lake.

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 4 nights in Feb 2024
Response from Ruth S on 20 Feb 2024
Hi Andy, thank you so much for the outstanding rating. We truly appreciate your feedback.

4/10 Poor

Rocky

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2024
Response from Ruth S on 20 Feb 2024
Hi Rocky, thank you so much for the outstanding rating. We truly appreciate your feedback.

6/10 Okay

Andrew

Stayed 1 night in Feb 2024
Response from Ruth S on 15 Apr 2024
Thank you Andrew for your positive rating. We appreciate you taking time to rate our hotel. We hope to see you again next time you're in Slave Lake.

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Ruth S on 20 Feb 2024
Hi Eric, thank you so much for the outstanding rating. We truly appreciate your feedback.

8/10 Good

Pratik

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and helpful staff
Stayed 1 night in Feb 2024
Response from Ruth S on 20 Feb 2024
Hi Pratik, thank you so much for the outstanding rating. We truly appreciate your feedback.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Ruth S on 3 Feb 2024
Thank you for positive rating! We truly appreciate your feedback. We hope to see you again on your next stay.

8/10 Good

Gina

Stayed 1 night in Jan 2024
Response from Ruth S on 15 Apr 2024
Thank you Gina for your positive rating. We appreciate you taking time to rate our hotel. We hope to see you again next time you're in Slave Lake.