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"Great front desk staff"

"Super convenient location! Easy access from Terminal 3 of HND. I always stay here when I visit Japan from the US. No connection on the same day. Onsen & breakfast buffe are excellent. Room is smaller, but functional. Nice bed (maybe hard for some). Most staff speak in English. "

"amenities are self served and the room is clean. staff is friendly. I think the breakfast hours can be a little bit better or extended and menu synchronized between the main and new hotels."

"The staff was amazing. Front desk, housekeeping and the dining staff. Room was small but very clean"

"A Perfect Hub for a Tokyo Adventure: Hotel Metropolitan Edmont ​I just wrapped up a 7-day stay at the Hotel Metropolitan Edmont Tokyo, and it was the highlight of my trip. If you are looking for a seamless Tokyo experience, this is the place to be. ​Why I Loved It ​Unbeatable Location: The hotel is a commuter's dream. It is incredibly easy to access the trains, making it a breeze to get to major districts like Shinjuku, Shibuya, and Tokyo Station without any hassle. ​A Foodie’s Paradise: You don’t have to go far for a great meal. The area surrounding the hotel is packed with diverse restaurants, and the on-site dining options are equally impressive. ​Comfort for Long Stays: Spending a full week here felt like a "home away from home." The service was impeccable, and the rooms provided a quiet, relaxing escape from the city's hustle"

"Convenient spot right across from Shinagawa Station, rooms are clean and staff are frenly. Hence am back to stay here for another 7 nites when my trip to Saporro Was cancelled due to bad weather situation. "

"Our room was good sized, especially since rooms in Japan are typically much smaller than the United States. The hotel had a floor with washer/drying machines and a microwave. We had an excellent view of the Tokyo Metropolitan Government building which has light projections at night. The hotel had a 711, restaurants, shops and some art displays to enjoy. The airport limousine bus stops directly at the hotel, which was a perk when booking our stay. Staff was very friendly and helpful, would definitely recommend and stay at again."

"Location and breakfast buffet"

"THIS IS THE BEST HOTEL EVEEEEEERR GODZILLA RULES. Also heated toilet my wife likes and big shower we both like."