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Reviews of Comfort Suites Bossier City - Shreveport

2.5 out of 5
Comfort Suites Bossier City - Shreveport
7950 East Texas Street, Bossier City, LA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 468 out of 733 reviews" "
Rating 8 - Good. 191 out of 733 reviews" "
Rating 6 - Okay. 38 out of 733 reviews" "
Rating 4 - Poor. 18 out of 733 reviews" "
Rating 2 - Terrible. 18 out of 733 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property is clean but getting to the point of updating.
Stayed 2 nights in Apr 2024
Response from Comfort Suites Management Team on 27 Apr 2024
Thank you for taking the time to leave a review. We are scheduled to begin renovations next year. We are glad you enjoyed your stay. We hope to see you again soon!

10/10 Excellent

Robbi, Plano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and very clean
Stayed 2 nights in Apr 2024
Response from Comfort Suites Management Team on 15 Apr 2024
Thank you for your amazing review. We hope to see you on your next visit to Bossier Ciry!

8/10 Good

Daniel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Great place for a great price. But i will say this location is alittle out dated.. could use a face lift. But i would stay here again.
Stayed 1 night in Apr 2024
Response from Comfort Inn and Suites Management Team on 13 Apr 2024
Thank you for your review and are glad you enjoyed your stay. We are in the process of planning our renovation that should begin in 2025. We look forward to your next stay with us.

10/10 Excellent

DAndre

Stayed 1 night in Apr 2024
Response from Maria on 5 May 2024
Thank you! Come back again!

10/10 Excellent

Erica

Travelled with family
Liked: Property conditions & facilities
Beautiful spacious room. Restaurant walking distance. Quiet.
Stayed 1 night in Mar 2024
Response from Front Desk Agent on 28 Mar 2024
Thank you for taking the time to submit a review regarding your recent stay at Comfort Suites Bossier City! We value all the feedback we receive from our guests and use it to improve the services we offer. Thank you for your business and we hope to see you in the future!

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great.
Stayed 2 nights in Mar 2024
Response from Front Desk Agent on 5 Mar 2024
Thank you for taking the time to submit a review regarding your recent stay at Comfort Suites Bossier City! We value all the feedback we receive from our guests and use it to improve the services we offer. Thank you so much for your business and we hope to see you in the future!

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Front Desk Agent on 5 Mar 2024
Thank you for taking the time to submit a review regarding your recent stay at Comfort Suites Bossier City! We value all the feedback we receive from our guests and use it to improve the services we offer. Thank you so much for your business and we hope to see you in the future!

6/10 Okay

ROBERT

Travelled with family and small children, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Lady working desk in the morning on 2/11/24 was rude.
Stayed 1 night in Feb 2024
Response from Front Desk Manager on 12 Feb 2024
Thank you for taking the time to submit a review regarding your recent stay at Comfort Suites Bossier City! On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our hospitality. Your comments will be shared with our management team. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Excellent

Kristi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ease of access
Stayed 1 night in Feb 2024
Response from Front Desk Agent on 12 Feb 2024
Thank you for taking the time to submit a review regarding your recent stay at Comfort Suites Bossier City! We value all the feedback we receive from our guests and use it to improve the services we offer. Thank you for your business and we hope to see you in the future!

10/10 Excellent

Betsy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last minute booking due, with amazing results! What a comfort to stay in a safe and clean hotel with excellent customer service. Beds are the best!
Stayed 2 nights in Feb 2024
Response from Front Desk Agent on 12 Feb 2024
Thank you for taking the time to submit a review regarding your recent stay at Comfort Suites Bossier City! We value all the feedback we receive from our guests and use it to improve the services we offer. Thank you for your business and we hope to see you in the future!

10/10 Excellent

allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Front Desk Agent on 12 Feb 2024
Thank you for taking the time to submit a review regarding your recent stay at Comfort Suites Bossier City! We value all the feedback we receive from our guests and use it to improve the services we offer. Thank you for your business and we hope to see you in the future!

4/10 Poor

Tanesha

Disliked: Staff & service, property conditions & facilities, room comfort
Not Great
Ice maker didn’t work and elevator stopped working
Stayed 2 nights in Jan 2024
Response from Management on 22 Jan 2024
Thank you for taking the time to submit a review! We apologize for not meeting your expectations during your recent visit. We value your business and are committed to providing you with the superior experience you deserve. Your feedback is appreciated and will be used to improve our services in the future.Please consider staying with us again and giving us the opportunity to make it up to you.

6/10 Okay

Tammy

Travelled with family
The indoor pool was not heated and poorly maintained. There were no pool towels replenished even after going to the front desk to request them.
Stayed 2 nights in Jan 2024
Response from Front Desk Agent on 8 Jan 2024
Thank you for taking the time to submit a review regarding your recent stay! We value all the feedback we receive from our guests and use your input to improve the services we offer. Your comments regarding the pool have been noted for management to look into. Thank you for your business and we hope to see you in the future!

10/10 Excellent

Damarcus

Travelled with family
Stayed 2 nights in Dec 2023
Response from Front Desk Agent on 8 Jan 2024
Thank you for taking the time to submit a review regarding your recent stay! We value all the feedback we receive from our guests and use your input to improve the services we offer. Thank you for your business and we hope to see you in the future!

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Front Desk Agent on 8 Jan 2024
Thank you for taking the time to submit a review regarding your recent stay! We value all the feedback we receive from our guests and use your input to improve the services we offer. Thank you for your business and we hope to see you in the future!

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Front Desk Agent on 31 Dec 2023
Thank you for taking the time to submit a review! We value all the feedback we receive from our guests and use it to improve the services we offer. Thank you for your business and we hope to see you in the future!

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and the staff was extremely friendly. The check-in process was smooth and we had no issues. I would recommend this property to friends and family.
Stayed 1 night in Dec 2023
Response from Front Desk Agent on 28 Dec 2023
Thank you for taking the time to submit a review regarding your recent stay with our hotel! We value all the feedback we receive from our guests and use it to improve the services we offer. Your comments about the hotel and our staff during your stay are appreciated. Thank you for your business and we hope to see you in the future!

10/10 Excellent

DOUGLAS, Tucson

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Front Desk Agent on 22 Dec 2023
Thank you for taking the time to submit a review regarding your recent stay at Comfort Suites Bossier City! Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Thank you for your business hope to see you again soon!

8/10 Good

Jada

Travelled with family
Liked: Staff & service, amenities
Good for a weekend stay ! The bed was extremely comfortable . I didn’t use the couch because it had stains on it, but other than that everything else was good.
Stayed 2 nights in Dec 2023
Response from Front Desk Agent on 22 Dec 2023
Thank you for taking the time to submit a review regarding your recent stay at Comfort Suites Bossier City! Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Thank you for your business hope to see you again soon!

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Front Desk Agent on 5 Dec 2023
Thank you for taking the time to submit a review regarding your recent stay! We value all the feedback we receive from our guests and use it to improve the services we provide. Thank you for your business and we hope to see you in the future!

4/10 Poor

Maksym

Travelled with family and small children
Disliked: Cleanliness, staff & service
We had a bad experience at this hotel and will not stay here again. 1) Our room was very outdated, dirty and stinky. It had a strong smell of moisture or of old furniture, which was almost like a smell of smoke. 2) The cloth sofa in our room had a strong smell of urine, so that we did not even want to put our bags on it. 3) There were grey stains on walls and carpet. 4) Drawers in the desk and night stand did not fully close and rolled out on their own. 5) LED bulbs in the flexible night lamps were missing together with plastic covers, with no signs of attempts to replace them. And this has been obviously for so long that the exposed electric contacts developed a thick layer of sticky dust. 5) In addition to the above, the receptionist looked rude to me. She handed me room keys without saying a single word, i.e. no "your room is...", no "you can find your room on...", no "our breakfast hours are..." no "our wifi password is..." - just silently gave me the keys. I still do not know whether this hotel had a pool. To summarize, this hotel is very overrated and is not worth the $150 we paid for the room.
Stayed 1 night in Nov 2023
Response from Management on 5 Dec 2023
Thank for taking the time to submit a review! We apologize for the inconveniences that you experienced during your stay. Your comments are appreciated and will be passed along to our maintenance and housekeeping staff. Management will be looking into your remarks regarding the front desk staff and handle it accordingly. We hope to have the chance to properly host you in the future!

10/10 Excellent

MICHAEL, BATON ROUGE

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and the staff was professional but the HVAC system was not functioning properly ... could not get the AC to cool the room properly. In defense of the staff, I did not bring it to the attention of the staff until about 6:30am and the front desk person indicated the staff person would not be on duty until 9:00am.
Stayed 1 night in Nov 2023
Response from Front Desk Agent on 5 Dec 2023
Thank you for taking the time to submit a review regarding your recent stay! We value all the feedback we receive from our guests and use it to improve the services we provide. Your comments about the HVAC in the room have been noted. Thank you for your business and we hope to see you in the future!

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was wonderful
Stayed 1 night in Nov 2023
Response from front desk agent on 19 Nov 2023
We're glad your stay with us @ Comfort Suites was wonderful. Thank you, please come visit us again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from fds on 19 Nov 2023
sorry for the reply with our phone number

10/10 Excellent

Dauna

Liked: Cleanliness, staff & service, property conditions & facilities
I was very comfortable here. The staff was very nice. The room was spacious and clean.
Stayed 1 night in Oct 2023
Response from Front Desk Agent on 29 Oct 2023
Thank you for taking the time to submit a review! We appreciate all the feedback we get from our guests and are delighted to hear that you enjoyed your stay with us. Thank you for your business and we hope to see you again in the future!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from fds on 19 Nov 2023
sorry for the reply with our phone number

6/10 Okay

Eric

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from fda on 19 Nov 2023
sorry for the reply with our phone number

10/10 Excellent

PAMELA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded expectations!
Very large room with sitting area, quiet, and comfortable bed.
Stayed 1 night in Oct 2023
Response from Front Desk Associate on 13 Nov 2023
We would like to thank you for taking the time to submit a review! Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service. Thank you for your positive review and your business. We hope to see you again soon!

10/10 Excellent

Tamara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Oct 2023
Response from Front Desk Agent on 31 Oct 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Bossier City - Shreveport East. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page: https://www.choicehotels.com/support. We hope to see you again soon. Sincerely, Front Desk Agent7950 East Texas St.Comfort Suites Bossier City - Shreveport East318-742-3444

10/10 Excellent

Yvette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Front Desk Agent on 31 Oct 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Bossier City - Shreveport East. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page: https://www.choicehotels.com/support. We hope to see you again soon. Sincerely, Front Desk Agent7950 East Texas St.Comfort Suites Bossier City - Shreveport East318-742-3444

10/10 Excellent

Lawson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Fronk Desk Agent on 31 Oct 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Bossier City - Shreveport East. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page: https://www.choicehotels.com/support. We hope to see you again soon. Sincerely, Front Desk Agent7950 East Texas St.Comfort Suites Bossier City - Shreveport East318-742-3444

10/10 Excellent

melchor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk service was great. Breakfast was delicious. Close to resturants.
Stayed 1 night in Sep 2023
Response from Front Desk Associate on 13 Nov 2023
We would like to thank you for taking the time to submit a review! Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service. Thank you for your positive review and your business. We hope to see you again soon!

6/10 Okay

Verified traveller

Business traveller
Stains on couch. Hair collection on mattress beneath headboard. Thinking comment ratings were a bit positively inflated.
Stayed 1 night in Sep 2023

8/10 Good

Cindy

Stayed 1 night in Sep 2023
Response from Front Desk Associate on 13 Nov 2023
We would like to thank you for taking the time to submit a review! Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service. Thank you for your positive review and your business. We hope to see you again soon!

10/10 Excellent

Odia O'Dela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I drive from Minden to stay here because it is clean, quiet, and conveniently located.
Stayed 1 night in Sep 2023
Response from Front Desk Staff on 17 Sept 2023
Thank you for this positive review, we are so glad you enjoyed your stay with us. Please come back and see us soon!

10/10 Excellent

Jeannie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were very welcoming. The room is very comfortable and quiet.
Stayed 1 night in Sep 2023
Response from Front Desk Staff on 17 Sept 2023
Thank you for this positive review, we are so glad you enjoyed your stay with us. Please come back and see us soon!

10/10 Excellent

Owen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have to say that the cleanliness of this hotel was top notch! I also would like to mention that I have long hair. Usually, at most hotels I have to take a 30 minute shower to get shampoo/conditioner out of my hair. BUT this hotel has the BEST water pressure!!! I know this sounds silly, but are little things like this that will assure I will stay at this hotel when I can.
Stayed 1 night in Sep 2023
Response from Front Desk Agent on 11 Sept 2023
Thank you for taking the time to submit a review! We appreciate all the feedback we receive from our guests. We are delighted to hear that you enjoyed your stay with us and look forward to seeing you in the future. Thank you for your business!

10/10 Excellent

Katherine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Front Desk Associate on 9 Sept 2023
Thank you for taking the time to leave a review. We're glad you enjoyed your stay and hope to see you soon!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
All above
Stayed 4 nights in Sep 2023
Response from Front Desk Associate on 9 Sept 2023
Thank you for taking the time to leave a review. We're glad you enjoyed your stay and hope to see you soon!

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Front Desk Associate on 9 Sept 2023
Thank you for taking the time to leave a review. We're glad you enjoyed your stay and hope to see you soon!

10/10 Excellent

Rafael

Stayed 1 night in Sep 2023
Response from Front Desk Associate on 9 Sept 2023
Thank you for taking the time to leave a review. We're glad you enjoyed your stay and hope to see you soon!

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice large rooms
Stayed 1 night in Sep 2023
Response from Front Desk Associate on 9 Sept 2023
Thank you for taking the time to leave a review. We're glad you enjoyed your stay and hope to see you soon!

10/10 Excellent

Venessa

Stayed 2 nights in Sep 2023
Response from Front Desk Associate on 9 Sept 2023
Thank you for taking the time to leave a review. We're glad you enjoyed your stay and hope to see you soon!

10/10 Excellent

Sheteisha

Great
Stayed 1 night in Sep 2023
Response from Front Desk Associate on 9 Sept 2023
Thank you for taking the time to leave a review. We're glad you enjoyed your stay and hope to see you soon!

10/10 Excellent

Kristi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property. I felt safe at this location,
Stayed 3 nights in Aug 2023
Response from Front Desk Associate on 4 Sept 2023
Great to hear, we're glad you enjoyed your stay! Come back and see us!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beds are so comfy!
Beds were amazingly comfortable. Great breakfast in the morning too. Only negative was a neighbor with a loud tv but otherwise a wonderful stay.
Stayed 1 night in Sep 2023
Response from Front Desk Associate on 4 Sept 2023
Thank you for this positive review, we are so glad you enjoyed your stay with us. Please come back and see us soon!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Your personnel, were wonderful. They were very helpful on things to do in the local area. I enjoyed the indoor pool very much.
Stayed 2 nights in Aug 2023
Response from Front Desk Associate on 4 Sept 2023
We're glad you enjoyed your stay, hope you come back to see us soon!

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a Solid A
It was very clean and neat. The staff were helpful and friendly. cons: no bathtub, couldn't close curtains to keep the light out at night and air conditioner was noisy. I would stay again just hopefully not on the 4th floor. Elevator is very slow.
Stayed 1 night in Aug 2023
Response from Front Desk Associate on 4 Sept 2023
Thank you for your positive review! We hope to see you again soon!

2/10 Terrible

Michael

Stayed 1 night in Jul 2023
Response from Q on 22 Aug 2023
I APOLOGIZE FOR YOUR EXPERINCE. WE GREATLY APPRECIATE YOUR FEEDBACK AND WE WILL TAKE CARE OF IT

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, room comfort
Amazing hotel, so clean and comfortable.
Stayed 1 night in Aug 2023
Response from Kelli on 21 Aug 2023
Thank you for your review. We are very happy you enjoyed your stay. We look forward to seeing you the next time you are looking for a place to stay.