Shoreacres Hotels, Hamilton

"Property should have guidelines about noise levels for guests after hours. Especially for people with noisy children. Sleep was sometimes difficult."

"Excellent"

"Clean room, fast check in "

"Clean room"

"It was amazing."

"Staff very nice, room clean but there was a strong smell from the bathroom, so we kept the fan going all night"

"checked in Thurs evening, and went for a swim and a soak in the hot tub, the temperature of both was excellent and relaxing after the flight and drive. Friday didn't have a chance to use the pool or hot tub, Saturday morning at 915 am wanted to take advantage of them, as i swam a couple lengths and did my exercises in the pool, the guy that had been standing at the front desk talking when i walked by, came in and said to the guy in the hot tub that he'll turn it on now, he went into the mechanical room and came out and left, as i Went into the hot tub i asked the guy sitting in there how the water was, to which he replied its cold and he only turned it on now. ?? I sat for a minute in luke warm water, when i went to the front desk to ask why? She replied well maintaince doesn't start work till 9. So at 930 after he finished his conversion with the front desk lady he came to start the hot tub?? The hours are listed as open at 8 am to 10 pm. So then WHY ISN'T THE WATER TEMPERATURE AT THE LEVEL IT SHOULD BE AT?? it would then take a while for the water temperature to reach the level it is supposed to be at. Why advertise your hours as they are? If the hot tub temperature isn't relaxing and ready to use?? After i went back to my room to change, i came out to grab a tea from the complimentary counter and it was being cleared up. No where was a sign or was i told the hours of the complimentary counter. I then was told the hours were 6-10 a.m. ??? 2 handicapped stalls available?"

"our stay was good, clean & comfortable room, great breakfast. traffic noise very loud all night"

"Clean room "