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"Very relaxing atmosphere, food was great. Though it says Adults only, there were families with children. "

"Beautiful location. Helpful staff. Rooms were spacious and comfortable. Meals were delicious and convenient. "

"Nice view of the lake, both from the room and the onsen In-room bathroom was dated though Good selection of food for both dinner and breakfast"

"Food was amazing! Breakfast and dinner were made from locally-farmed ingredients, and they looked like art on plate. Room was clean and comfortable. Owners were nice and friendly, and very hospitable. "

"Fantastique service and food "

"We stayed at Hotel Gozensui during our stay at Hokkaido. The staff was very friendly and helpful and onsen was really beautiful and relaxing. We do recommend eating at the hotel as a lot of restaurants around the area close early (we were there March 2026). For breakfast there’s a little udon restaurant that we highly recommend. "

"Clean and comfortable. Good onsen and varied buffet breakfast and dinner. Will pick here again if visiting lake Akan in future."

"Everything was great."

"Good hotel, exactly as advertised. "

"It’s a great place and reasonably priced. Especially as you get a breakfast. Nice staff and helpful. "

"Nice hotel and good breakfast and soup in the evening "

"깨끗하고 가족여행에 불편함없이 잘 지내고 왔습니다"

"Nice stay "

"This hotel is very close to Kushiro station. If you travel with JR, this hotel is good choice to stay."

"Clean and comfort room Good lake view in the room Staff so nice and friendly "

"Very courteous staff"

"Hotel is a little dated but well maintained. Conveniently located across the street from City Hall. Great breakfast buffet. Nice view from the restaurant on the 17th floor."

"Nice hotel in a convenient location, great river views. Efficient staff and good Onsen facilities."

"Very clean rooms and staff were very helpful and friendly. "

"Its location is very good. Clean room and nice breakfast!"