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"The hotel is beautifully positioned adjacent to the park, so watching the deer while enjoying a drink is easy. The rooms are absolutely fine with plenty of space, good views and are very clean. My only disappointment is that they are trying too hard to be 'fancy'. The drinks menu at the bar area is very nice, but just far too select to the point of being minimal. No water in the room, you collect from a filter unit in the basement in a jug. There's a kettle but only matcha tea provided. Etc . It's just not my style at all, but may suit many people."

"I have stayed this hotel several times for many reasons. Very convenient location. Extraordinary services with the staffs. Great breakfast buffet with Japanese and western food. The laundry service has changed a little bit but you still can use ehe wash machines complimentary. You need to pay for using dryer, however, it still decent service. I could relax my body after soaking in Onsen bathtub. I would come back again for sure!"

"Close to JR station and easy to go to other cities. Clean, but room is small and equipment seems out-date."

"Most comfortable huge bed and room! Bath and gym area are very well designed and offer many amenities. Nice areas to read stocked with very interesting books. Hotel is not close to the main tourist area, it is next to the convention center. This may be not perfect for tourists that want to be closer to the popular areas. To me the bed and quiet were better than the crowds..."

"Super nice staff, great location"

"Most of the staff were not really friendly. The room was nice. Breakfast was good."

"Beautiful hotel, room fairly small but location was great, awesome staff"

"The customer service was top tier, we enjoyed every interaction and help we received. They were very helpful with whatever we needed, the property was amazing and well managed. For days we had bad weather they always provided us with complimentary umbrellas to use & return. Highly recommend this location and company for anyone looking for hotels."

"I really enjoyed our stay and will definitely be back for another visit."