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staff are friendly and hotel condition is excellent. but the breakfast is a bit expensive and swimming pool is nice and clean
Comfortable and well run. Feels like a spa wherever you go in the hotel. Feels intimate and cozy. Fantastic concierge staff. Follow their suggestions.
I stayed her for 5 nights. I wasn't sure about the location but liked the photos on Expedia. The hotel is beautiful. The staff is amazing. There were a few things I wasn't happy about. The first one is the pool. The water was really cold, and the water in the hot tub part was not hot. Seems trivial, ...
A really great hotel in one of the best locations for Shanghai. Kind staff, nice rooms and great surroundings. Inside the hotel you have a great spa and a nice pool, with a gym for fitness on the same floor. Jing An area is just one of the best places of Shanghai to stay at, with plenty of food locations, ...
Noce location, nice rooms, lovely spa, breakfast was great, and staff super friendly. Overnight roadworks outside made the location less desirable...
Nice property. The rooms are quite large, comfortable and clean. A very good hotel for the business traveler. On the downside - the staff need better training with customer service..If this aspect of the hotel was improved this hotel would truly be a 5 star experience.
We had a great room with a view of the Pearl Tower and Shanghai Tower. Amenities were excellent, including pool with excellent view and fitness center. We spent a little extra for the executive lounge access, which was worth it, since we could grab a bite to eat before embarking on our daily activities. ...
Great check-in experience & service from the staff - thank you. However, my stay was ruined somewhat by a very noisy hotel guest in the room next door. Very loud music audible, in-room smoking was discernible, and noise only quietened after two calls to the operator as an SOS. If I had stayed an ...
One of my best hotel experiences ever. So nice to be out of the normal business hotel and into a piece of history with true comfort and class. The hotel staff were the best part of the experience.
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