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Rating 10 - Excellent. 521 out of 756 reviews" "
10 - Excellent
521
Rating 8 - Good. 132 out of 756 reviews" "
8 - Good
132
Rating 6 - Okay. 53 out of 756 reviews" "
6 - Okay
53
Rating 4 - Poor. 28 out of 756 reviews" "
4 - Poor
28
Rating 2 - Terrible. 22 out of 756 reviews" "
2 - Terrible
22
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Excellent
Kai Jian
Travelled with family, Travelled with family and small children
Impeccable service, nicely designed hotel, great breakfast. Only issue is that there are constructions by the road which may be beard in the room, but they do provide earplugs if it is a bother to you. Great stay, highly recommneded.
Park Hyatt did not disappoint. The service was beyond consistent and efficient. The staff very friendly and ready to help you. Great at following up. The Korean restaurant was amazing. The location was perfect, many shops in the area. It looked like Manhattan’s 5th street. The views made my Seoul trip very special. Price value 10/10
Luis
Stayed 2 nights in Sep 2023
6/10 Okay
Silvestro
Travelled with family
8 Sept 2023
Liked: Cleanliness, staff & service, amenities
More of an executive hotel than a Park Hyatt. Average amenities for rates paid.
Staff are uniformly friendly and eager to please. View was incredible and we didn't mind the hearing the hum of a big, busy city. Location is fine for exploring Gangnam (we'd already stayed on the other side of the river) but the construction in front of the hotel does make it difficult for taxis. Make sure to ask for a taxi card to show your driver. 24-hour room service is great. Rooms were spacious and comfortable and yes, the elevator system is maddening. A grand hotel should have a grand lobby. Otherwise, we enjoyed our stay.
Camie
Stayed 2 nights in Aug 2023
10/10 Excellent
Jungsan
Travelled with family, Travelled with family and small children
Very luxurious, wonderful. Staff very nice. It is pricey though and the suites could be bigger^_^ for that price. Overall would definitely book again, central location too.
The rooms are modern, sleek, and clean. The view over the city is lovely and lively. Room service and the spa were both top quality in service and availability. I would definitely recommend this place!
I'm well traveled and have stayed at other Park Hyatts around the world. Park Hyatt Seoul is world class every step of the way. The airline lost our luggage and some museum posters we had purchased. The staff at the Park Hyatt went out of their way to contact the museum, re-purchase the artwork and send me new copies in the mail via courier service. They went the extra mile and deserve a world's best title. Stay here and you will be treated top notch. Mind blown. Big Hugs.