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Reviews of Travelodge Myeongdong City Hall

3.5 out of 5
Travelodge Myeongdong City Hall
22, Sejong-daero 16-gil, Jung-gu, Seoul, Seoul

Reviews

8.2

Very good

Rating 10 - Excellent. 343 out of 1000 reviews" "
Rating 8 - Good. 470 out of 1000 reviews" "
Rating 6 - Okay. 133 out of 1000 reviews" "
Rating 4 - Poor. 43 out of 1000 reviews" "
Rating 2 - Terrible. 11 out of 1000 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Herbert

Travelled with group
Liked: Cleanliness
Unsafe getting in and out of the shower/bathtub. We were taller than average, but we still had to be extra careful in stepping in and out. Your Staff was very good, but you need to give them more to work with. Your restaurant was way over-priced and underwhelming in their menu selections. Our group of 8 found a few terrific restaurants within a half or a full block from the hotel.
Stayed 2 nights in Mar 2024

2/10 Terrible

Junho

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Extremely disappointed in the cleanliness of the hotel - we noticed that the staff never once changed the sheets/pillowcase/covers during the entirety of our stay. The bathroom was hardly cleaned as well (we noticed the same stains on the sink, tub, floor, etc). For the price we definitely expected a bit more, but maybe that's just how all Travelodge locations are. That being said, location is great, city hall has easy subway access and lots of restaurants within a 5-min walk radius.
Stayed 8 nights in Mar 2024

6/10 Okay

Magdalena

Liked: Staff & service
Great customer service, but the carpet in the room could use some cleaning. Other than that it was good.
Stayed 5 nights in Mar 2024

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely appointed room (we had the queen bed) You could choose how often you wanted your room cleaned. Staff were friendly and helpful and had no trouble understanding English. We had our breakfast there everyday as it had everything you could want (English/Korean) just paid a supplement.
Stayed 6 nights in Mar 2024
Response from Michaelp on 30 Mar 2024
Hello, customer! It will be a valuable review for those who are hesitant to stay at our hotel. We will approach you with better service.Thank you.Hotel Team

8/10 Good

Xun Jie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is close to a lot of good restaurant and train station.
Stayed 10 nights in Feb 2024
Response from Michaelp on 8 Mar 2024
Hello, customer! It will be a valuable review for those who are hesitant to stay at our hotel. We will approach you with better service.Thank you.Hotel Team

10/10 Excellent

Joanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied with our stay. Friendly and helpful staff, room was bigger than expected. Clean and spacious. Toilet has a bath tub which i am not usually a fan of, but the bath tub design is such that the water does not splash out and cause the toilet to flood. Needless to say, great location - walking distance (10-15 minutes) to Namdaemun/Myeongdong markets, underground shopping centers, subways, bus stops and convenient stores. There is also a famous and delicious sundae restaurant called Nongmin Baekam Sundae right behind the hotel (must try!) Overall, my friend and I had a pleasant stay, thank you to the team for the hospitality!
Stayed 5 nights in Feb 2024
Response from Michaelp on 23 Feb 2024
Hello, customer! It will be a valuable review for those who are hesitant to stay at our hotel. We will approach you with better service.Thank you.Hotel Team

8/10 Good

Frankie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only concerned was the staff called to our room around 1 am in the morning, regarding about the noise and the volume. I believed some customer might be complaining, but actually this was a group of people in the hallway making noise, not us. They should sent someone to check instead to call to the room to wake us up.
Stayed 3 nights in Jan 2024
Response from Joonbeom Maeng Front Office Staff on 9 Feb 2024
Hello, customer! We apologize for any inconvenience. We will do our best to improve our service so that we can meet you with better service.Thank you.

8/10 Good

Ammi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Joonbeom Maeng Front Office Staff on 9 Feb 2024
Hello, customer! It will be a valuable review for those who are hesitant to stay at our hotel. We will approach you with better service.Thank you.

10/10 Excellent

Jing

Stayed 2 nights in Jan 2024
Response from Michaelp on 20 Mar 2024
Hello, customer! It will be a valuable review for those who are hesitant to stay at our hotel. We will approach you with better service.Thank you.Hotel Team

8/10 Good

sophia

Stayed 4 nights in Jan 2024
Response from Joonbeom Maeng Front Office Staff on 9 Feb 2024
Hello, customer! It will be a valuable review for those who are hesitant to stay at our hotel. We will approach you with better service.Thank you.

6/10 Okay

Damian

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Unfortunately the hotel requires a renovation, given the condition of the rooms. The double room was nice enough and a bit roomier than some Asian hotel rooms, but the room was showing some wear and tear. Shower had mould and yellowing wallpaper on the walls. Carpet was stained and generally un-enticing. However, the pluses was a great location, walkable to Myeongdong and other nearby areas, close to shops, restaurants (right around the corner)and the night markets. The room itself had a safe, shower had ample hot water with great water pressure. Beds were comfy enough and clean.
Stayed 6 nights in Dec 2023
Response from Joonbeom Maeng Front Office Staff on 8 Jan 2024
Hello, customer! We apologize for any inconvenience. We will do our best to improve our service so that we can meet you with better service.Thank you.

6/10 Okay

Peck San Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Subways is near the hotel few minutes walk and many shops of food. Fews minutes walk to get the airport bus.
Stayed 8 nights in Dec 2023
Response from Michaelp on 23 Dec 2023
Hello, customer! It will be a valuable review for those who are hesitant to stay at our hotel. We will approach you with better service.Thank you.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
The location is great; it's close to transportation and restaurants. The room was good but not great. It was a little dusty and the fan in the bathroom wasn't working so it smelled a little moldy.
Stayed 7 nights in Nov 2023
Response from Michaelp on 23 Dec 2023
Hello, customer! It will be a valuable review for those who are hesitant to stay at our hotel. We will approach you with better service.Thank you.Hotel Team

6/10 Okay

Jenny

Travelled with family
Liked: Staff & service, property conditions & facilities
Small room but expected from Asia
Response from Joonbeom Maeng Front Office Staff on 16 Jan 2024
Hello, customer! We apologize for any inconvenience. We will do our best to improve our service so that we can meet you with better service.Thank you.

8/10 Good

Sarah Li lin

Travelled with family
Liked: Cleanliness, staff & service
Clean and simple, filtered water on every level. Staff is helpful. Convenient location, close to everything and not in the bustling centre of MyeongDong. The B1 floor has facility for laundry, gym, microwave, iron and a steam cabinet. However it was lacking a tap or sink. I had to go all the way back to level 10 just to empty some water and refill them for the iron and steam cabinet.
Stayed 10 nights in Nov 2023
Response from Joonbeom Maeng Front Office Staff on 10 Dec 2023
Hello, customer! It will be a valuable review for those who are hesitant to stay at our hotel. We will approach you with better service. Thank you.

10/10 Excellent

Clark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and check-in was easy. Convenient location for tourist.
Stayed 4 nights in Nov 2023
Response from Michaelp on 29 Nov 2023
Hello, customer! It will be a valuable review for those who are hesitant to stay at our hotel. We will approach you with better service.Thank you.Hotel Team

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and accessible location, just a little small for 3 people in one room.
Stayed 3 nights in Nov 2023
Response from Joonbeom Maeng Front Office Staff on 24 Nov 2023
Hello, customer! It will be a valuable review for those who are hesitant to stay at our hotel. We will approach you with better service.

10/10 Excellent

Frank, Lorton

Liked: Cleanliness, staff & service, property conditions & facilities
Great property and wonderful staff
Stayed 13 nights in Nov 2023
Response from Michaelp on 15 Nov 2023
Hello, customer! It will be a valuable review for those who are hesitant to stay at our hotel. We will approach you with better service.Thank you.Hotel Team

4/10 Poor

David

Liked: Staff & service
Disliked: Property conditions & facilities
Travel Lodge on brand running beaten up properties with really good people trying to make up the difference for customers. They can do better for their customers and themselves.
Stayed 5 nights in Oct 2023
Response from Daniel on 2 Nov 2023
Dear customerWe fully apologize for any inconvenience. We will do our best to improve our service so that we can meet you with better service.Thank you very much

6/10 Okay

Guo Xiong

Travelled with partner
Liked: Staff & service
Good location centrally around the city. But the layout of the toilet is weird and faces straight on the side of the bed. which is disruptive when the lights are on or when someone needs to go in the middle of the night. Will recommend for solo travelers, not couples.
Stayed 8 nights in Sep 2023
Response from Joonbeom Maeng Front Office Staff on 9 Oct 2023
Hello, customer!We apologize for any inconvenience. We will do our best to improve our service so that we can meet you with better service.Thank you.

10/10 Excellent

Frank, Lorton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property. It is clean and up to date Great place to stay and is conveniently located near Myeongdong and Namdaemun
Stayed 7 nights in Sep 2023
Response from Joonbeom Maeng Front Office Staff on 8 Oct 2023
Hello, customer! It will be a valuable review for those who are hesitant to stay at our hotel. We will approach you with better service. Thank you.

10/10 Excellent

Frank, Lorton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Close to both markets in the area. Great staff who go above and beyond
Stayed 22 nights in Sep 2023
Response from Michaelp on 30 Sept 2023
Hello, customer! It will be a valuable review for those who are hesitant to stay at our hotel. We will approach you with better service.Thank you.Hotel Team

8/10 Good

HOANG PHUONG TRAM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are very friendly and helpful.
Stayed 2 nights in Sep 2023
Response from Michaelp on 30 Sept 2023
Hello, customer! It will be a valuable review for those who are hesitant to stay at our hotel. We will approach you with better service.Thank you.Hotel Team

6/10 Okay

Ali

Business traveller
Liked: Cleanliness
Stayed 2 nights in Sep 2023
Response from Michaelp on 30 Sept 2023
Hello, customer! It will be a valuable review for those who are hesitant to stay at our hotel. We will approach you with better service.Thank you.Hotel Team

10/10 Excellent

Charles, altamonte springs

Liked: Property conditions & facilities
Good location easy access to walk . Clean and friendly staff of front desk David, he was good helper of front desk. Well organized stuff to stay in the room. Would recommend this hotel than lot a hotel Nearby. The best with price!!!
Stayed 14 nights in Sep 2023
Response from Joonbeom Maeng Front Office Staff on 26 Sept 2023
Hello, customer! It will be a valuable review for those who are hesitant to stay at our hotel. We will approach you with better service.Thank you.

2/10 Terrible

Ai Mee

Liked: Cleanliness, staff & service
Room similar as shown on photos. Convenient to walk to Myeongdong. Would be more quiet in room if carpeted. But not a great issue regarding this. Still comfortable and the room size is good
Stayed 5 nights in Aug 2023
Response from Michaelp on 6 Sept 2023
Hello, customer! We apologize for any inconvenience. We will do our best to improve our service so that we can meet you with better service.Thank you.Hotel Team

6/10 Okay

Irene

Travelled with group
Liked: Cleanliness, property conditions & facilities
Currently there’s a building construction right next to hotel.
Stayed 4 nights in Aug 2023
Response from Michaelp on 16 Aug 2023
Hello, customer! We apologize for any inconvenience. We will do our best to improve our service so that we can meet you with better service.Thank you.Hotel Team

6/10 Okay

Bryan Erwin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were fantastic. The laundry facility was good. The area is close to a lot of shops and restaurants. The room was average. Marks are everywhere on the floor, walls and glasses. The floor under the bed was really very dusty-had a look cos I happen to drop something under the bed. Towards the last couple of days, we could hear drilling sounds in the room.
Stayed 7 nights in Jul 2023
Response from Michaelp on 5 Aug 2023
Hello, customer! We apologize for any inconvenience. We will do our best to improve our service so that we can meet you with better service.Thank you.Hotel Team

4/10 Poor

Joy taehyun

Liked: Cleanliness
Disliked: Staff & service
Specifically over 3weeks guests room are not really care. Sometimes bathroom mat wasn’t there, soap not fast replacement etc. Short stay only recommended.
Stayed 25 nights in May 2023
Response from Michaelp on 24 Jun 2023
Hello, customer! We apologize for any inconvenience. We will do our best to improve our service so that we can meet you with better service.Thank you.Hotel Team

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is great for travelers. Everything is close and easily accessible. They even have coin laundry in the basement.
Stayed 3 nights in Jun 2023
Response from Haewon Suh on 20 Jun 2023
Hello, customer! It will be a valuable review for those who are hesitant to stay at our hotel. We will approach you with better service.Thank you.Haewon SuhFront office Supervisor

8/10 Good

Munira

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice & helpful. Thank you.
Stayed 3 nights in Jun 2023
Response from Michaelp on 18 Jun 2023
Hello, customer! It will be a valuable review for those who are hesitant to stay at our hotel. We will approach you with better service.Thank you.Hotel Team

6/10 Okay

Hiroshi

Liked: Cleanliness, staff & service
Housekeeping was not that good, and some plugs, phone, and usb cables ports were not working
Stayed 4 nights in May 2023
Response from Michaelp on 24 May 2023
Hello, customer! We apologize for any inconvenience. We will do our best to improve our service so that we can meet you with better service.Thank you.Hotel Team

8/10 Good

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Michaelp on 18 May 2023
Hello, customer! It will be a valuable review for those who are hesitant to stay at our hotel. We will approach you with better service.Thank you.Hotel Team

10/10 Excellent

Abdulmajeed

Stayed 2 nights in Apr 2023
Response from Michaelp on 24 May 2023
Hello, customer! It will be a valuable review for those who are hesitant to stay at our hotel. We will approach you with better service.Thank you.Hotel Team

10/10 Excellent

Pui Yu Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Apr 2023
Response from JoonBeom Maeng Front Office Staff on 16 May 2023
Hello, customer! It will be a valuable review for those who are hesitant to stay at our hotel. We will approach you with better service.Thank you.

8/10 Good

Mick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, but the attached restaurant could offer more food options.
Stayed 4 nights in Apr 2023
Response from Haewon Suh on 25 Apr 2023
Hello, customer!It will be a valuable review for those who are hesitant to stay at our hotel. We will approach you with better service.Thank you.

10/10 Excellent

Eden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023
Response from Michaelp on 12 May 2023
Hello, customer! It will be a valuable review for those who are hesitant to stay at our hotel. We will approach you with better service.Thank you.Hotel Team

8/10 Good

Yuen wai

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 6 nights in Apr 2023
Response from JoonBeom Maeng Front Office on 19 Apr 2023
Hello, customer!It will be a valuable review for those who are hesitant to stay at our hotel. We will approach you with better service.Thank you.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good location
Location of the hotel is good. The staff at the hotel despite the fact that they are friendly, they are not much of a help. Breakfast is relative poor without a lot of options. The hotel is clean and in a very good condition.
Stayed 4 nights in Apr 2023
Response from Michael Park on 16 Apr 2023
Hello, customer! We apologize for any inconvenience. We will do our best to improve our service so that we can meet you with better service. Thank you. Best regards, Michael Park (Mr.) Front Office Supervisor

6/10 Okay

Chin Ho Gary

Travelled with partner
Liked: Cleanliness, staff & service
1) Polite reception team. 2) Breakfast counter can probably have more variety (it was the same menu everyday). 3) Wifi was unfortunately horrible as the speed was too slow to allow online access. Had to reappear to going to nearby cafes for better coverage.
Stayed 5 nights in Apr 2023
Response from JoonBeom Maeng Front Office Supervisor on 14 Apr 2023
Hello, customer!We apologize for any inconvenience. We will do our best to improve our service so that we can meet you with better service.Thank you.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Really good, clean and helpful receptionists! Ok breakfast, the staff were lovely.
Stayed 7 nights in Apr 2023
Response from JoonBeom Maeng Front Office Staff on 12 Apr 2023
Hello, customer! It will be a valuable review for those who are hesitant to stay at our hotel. We will approach you with better service.Thank you.

10/10 Excellent

Elena, McLean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, 2 minutes from the metro, safe area. Breakfast was nice. Clean rooms, good atmosphere. Some staff didn’t speak English, but we managed with a translation app.
Stayed 7 nights in Apr 2023
Response from JoonBeom Maeng Front Office Staff on 9 Apr 2023
Hello, customer! It will be a valuable review for those who are hesitant to stay at our hotel. We will approach you with better service.Thank you.

8/10 Good

Martin

Travelled with partner
Stayed here for 6 nights total. The facility is clean and well maintain. The staff are okay, some hard to understand due to language barrier. Only thing I didn’t like about it is that they never change our sheet when I specifically ask to change. The staff always say okay but when we comeback from a day of tour, our sheets never change.
Stayed 6 nights in Mar 2023
Response from JoonBeom Maeng Front Office Staff on 27 Mar 2023
Hello, customer!We apologize for any inconvenience. We will do our best to improve our service so that we can meet you with better service.Thank you.

8/10 Good

Bun, Donvale

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very helpful even though some are not so proficient in English.
Stayed 2 nights in Mar 2023
Response from Haewon Suh on 23 Mar 2023
Hello, customer! It will be a valuable review for those who are hesitant to stay at our hotel. We will approach you with better service. Thank you

10/10 Excellent

EILEEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
For the price, travelodge is really decent for its location, size & decor of room and excellent service staff. We are definitely staying here again if we visit Seoul. We appreciate one of the staff's help in booking a cheaper taxi for our departure trip to the airport, it was a huge taxi that could fit us 4 adults and 4 large luggages yet cheaper than a regular taxi. For the convenience, we think it's worth paying about 20K won extra for taxi rather than Airport bus/limo.
Stayed 6 nights in Mar 2023
Response from Haewon Suh on 23 Mar 2023
Hello, customer! It will be a valuable review for those who are hesitant to stay at our hotel. We will approach you with better service.Thank you

10/10 Excellent

Helen, Ponca city

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very friendly and helpful. Clean rooms. Would definitely stay here again
Stayed 1 night in Mar 2023
Response from Haewon Suh on 11 Mar 2023
Dear Guest,Greetings from Travelodge Myeongdong city Hall,Thanks for the compliment.we will do our best to accommodate customer's need.Best Regards,Haewon Suh

10/10 Excellent

Tsz Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff are very nice and helpful! Good value of money
Response from Haewon Suh on 21 Feb 2023
Hello, customer! It will be a valuable review for those who are hesitant to stay at our hotel. We will approach you with better service.Thank you.Best regards,Haewon Suh (Mr.)Front Office Supervisor

8/10 Good

Anne

Stayed 2 nights in Jan 2023
Response from JoonBeom Maeng Front Office Staff on 9 Jan 2023
Hello, customer! It will be a valuable review for those who are hesitant to stay at our hotel. We will approach you with better service.Thank you.

6/10 Okay

Koeun

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2023
Response from JoonBeom Maeng Front Office Staff on 9 Jan 2023
Hello, customer! We will approach you with better service.Thank you.

6/10 Okay

Wen Yi

Travelled with group
Disliked: Staff & service, amenities
Trainee lady staff is very rude. Most of the staff can hardly speak or understand simple English.
Response from Maeng Front Office Staff on 29 Nov 2022
Hello, customer!We apologize for any inconvenience. We will do our best to improve our service so that we can meet you with better service.Thank you.Best regards,