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Reviews of Sedona Pines Resort

3.5 out of 5
Sedona Pines Resort
6701 W Hwy 89A, Sedona, AZ

Reviews

9.2

Wonderful

Rating 10 - Excellent. 761 out of 1099 reviews" "
Rating 8 - Good. 229 out of 1099 reviews" "
Rating 6 - Okay. 69 out of 1099 reviews" "
Rating 4 - Poor. 17 out of 1099 reviews" "
Rating 2 - Terrible. 23 out of 1099 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jo Wei

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was compact and cleaned with most of the amenities. This resort was quiet and clean. I had enjoyed the pool and 2 hot tubs! Really relaxing
Stayed 2 nights in May 2024

10/10 Excellent

Roberta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place - great service- enjoyed our stay
Stayed 3 nights in May 2024

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very pleasantly surprised. Would definitely recommend.
Stayed 3 nights in May 2024
Response from Laura Esquer on 14 May 2024
Hello, Ruth, thank you for staying with us we appreciate your feedback!

6/10 Okay

ashley

Stayed 3 nights in May 2024
Response from Laura Esquer on 14 May 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Sophia, Hemet

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay at Sedona Pines. The facilty and accomodations were perfect for our stay.
Stayed 3 nights in May 2024
Response from Robb on 15 May 2024
Hello Sophia, thank you for rating your stay with us. We are so happy to see you enjoyed your stay! Take care and have a wonderful day!

10/10 Excellent

Natalia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place and affordable will stay here again when in the area!
Stayed 4 nights in Apr 2024
Response from Robb on 9 May 2024
Hello Natalia, thank you so much for taking the time to rate your stay with us. I'm so happy to see you enjoyed your stay. Take care and see you again soon.

10/10 Excellent

Curtis

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Robb on 8 May 2024
Hello Curtis, thank you for taking time to fill out this survey. We are glad to see you enjoyed your stay. Take care and we hope to see you again.

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved pool and hot tub areas. House was VERY clran.. The house had wear and tear and slightly outdated. But i would stay here again. I will include it was offered to hear a time share but was not high pressure at all
Stayed 4 nights in May 2024
Response from Robb on 6 May 2024
Hi Dana, thank you for taking time to rate your stay with us. We are happy to see you liked your stay and we hope to see you again soon.

2/10 Terrible

WENDY, Calgary

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Stayed with partner for 2 nights. After first night developed itching and bite marks did not turn up till 2 days later. Many down both arms, torso and neck that resemble bed bugs (line formation, small red and itchy). Avoid if possible till property figures it out!
Stayed 3 nights in Apr 2024
Response from Robb on 6 May 2024
Wendy, Thank you for the message. We will have this room inspected asap. I'm sorry that you experienced this at our resort. This is not typical at all. Thank you again for letting us know.

10/10 Excellent

Deborah

We liked the property and the location. Most of the hikes we did were on that side of Sedona.
Stayed 4 nights in Apr 2024
Response from Robb on 6 May 2024
Hello Deborah, thank you so much for rating your stay with us. Take care and have a great day!

10/10 Excellent

Benjamin

Travelled with partner
Liked: Amenities, property conditions & facilities
Great location, cleanliness
Stayed 4 nights in Apr 2024
Response from Robb on 3 May 2024
Hi Benjamin, thank you for rating your stay with us. We are happy to hear that you enjoyed your visit! Take care and we hope to see you again.

10/10 Excellent

Antonella

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from Robb on 4 May 2024
Hello Antonella, thank you so much for rating your stay with us. Have a wonderful day and hope to see you again!

10/10 Excellent

Burton

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The restaurant is wonderful and inexpensive for what you get. Our waiter Edgar was terrific. Area was better kept than our visit two years ago.
Stayed 3 nights in Apr 2024
Response from Robb on 3 May 2024
Hello Burton, thank you for taking time to rate your stay with us. We hope to see you again soon.

10/10 Excellent

Marla

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our cottage! Would stay again
Stayed 3 nights in Jan 2024
Response from Robb on 2 May 2024
Hello Marla and thank you for rating your stay with us. We hope to see you again soon. Take care and have a wonderful day!

10/10 Excellent

Joaquin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were so happy with the privacy and roominess of our delightful cabin. It included all the amenities of home. The quality of the on-site restaurant, Bella Vita was a nice surprise.
Stayed 3 nights in Apr 2024
Response from Robb on 2 May 2024
Hello Joaquin, thank you for rating your stay with us and we appreciate your feedback. Hope to see you again soon.

10/10 Excellent

Hector Paz

Liked: Cleanliness, amenities, property conditions & facilities
Maaaaaaaaaaaannnnnn this place was AWESOME I loved everything about it …. I wanted to shout out the guy who plays guitar as a nightly activity that the resort provides … he was great (I’m so sorry I don’t remember the name ) his guitar skills were on POINT! …. The golf course is AWESOME. I like the self service …. But yeah can’t recommend enough…. There’s also two extra jacuzzi areas just for adults with lovely waterfalls , basketball , ping pong …. Super great MUAH (chefs kiss)
Stayed 3 nights in Apr 2024
Response from Robb on 2 May 2024
Hello Hector, thank you for rating your stay with us and we appreciate your feedback. Hope to see you again soon.

10/10 Excellent

EVERETT

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great place to stay. Upscale place with great amenities in the rooms and on the property. After long days of trail walking,exploring and even some shopping, it was a pleasure to come back to our room and relax and enjoy the great surroundings.
Stayed 4 nights in Apr 2024
Response from Robb on 1 May 2024
Hello Everett and thank you for taking time to rate your stay with us. We are happy to hear that you enjoyed your visit with us. Thanks again and have a wonderful day!

8/10 Good

Phillip

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really nice and quiet place, outside of the downtown shopping area and easy to get to. Cabins are really cute and comfortable. Pool was nice, hot tubs were also nice. Would definitely recommend.
Stayed 3 nights in Apr 2024
Response from Robb on 30 Apr 2024
Hi Phillip, thank you for taking the time to rate your stay with us. We appreciate your feedback and have a great day!

10/10 Excellent

heungsook

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
very clean room and beautiful patio.
Stayed 1 night in Apr 2024
Response from Robb on 29 Apr 2024
Thank you, Heungsook for letting us know about your stay. We hope to see you again. Have a great rest of your day!

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Apr 2024
Response from Robb on 29 Apr 2024
Thank you, Judy for letting us know about your stay. We hope to see you again. Have a great rest of your day!

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice location. Great scenary
Stayed 2 nights in Apr 2024
Response from Robb on 29 Apr 2024
Thank you, Denise for letting us know about your stay. We hope to see you again. Have a great rest of your day!

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The cabins we very cool. Bed was very comfy. Only bad thing was the bedroom door was extremely loud when trying to open.
Stayed 2 nights in Apr 2024
Response from Robb on 29 Apr 2024
Thank you, Andrew for letting us know about your stay. I will have our maintenance crew look at the door. We hope to see you again. Have a great rest of your day!

10/10 Excellent

Jolene

Stayed 1 night in Apr 2024
Response from Laura Esquer on 14 May 2024
Hello, Jolene, we are glad you enjoyed your stay with us, thank you for your feedback!

10/10 Excellent

Dominik

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, quiet and nice
Stayed 5 nights in Apr 2024
Response from Robb on 25 Apr 2024
Thank you, Dominik for rating your stay with us. We are happy to hear that you enjoyed your stay and hope to see you again.

8/10 Good

natalie, po box 234

Stayed 1 night in Apr 2024
Response from Laura Esquer on 14 May 2024
Hello, Natalie, thank you for staying with us, we appreciate your feedback!

8/10 Good

Annette

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good, nice room, clean and well stocked. Except we booked 2 cottages, one for us and one for our sons family. When we checked in we were informed that our cottages were on opposite sides of the resort and we could not be moved closer. If you book multiple cottages make sure you call the resort and tell them you want to be close together.
Stayed 2 nights in Apr 2024
Response from Robb on 25 Apr 2024
Thank you, Annette for rating your stay with us. We are happy to hear that you enjoyed your stay. I apologize we were unable to accommodate your request to have the cottages next to each other. Please let us know after booking your next reservations and we will do everything we can to get your rooms as close together as possible. Thank you and have a wonderful evening.

10/10 Excellent

Paige

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Loved the old-fashioned approach. The games and golf were great. The restaurant was outstanding. Accommodations were very good! Very comfortable and easy like the chill environment.
Stayed 3 nights in Apr 2024
Response from Robb on 25 Apr 2024
Thank you, Paige for rating your stay with us. We are happy to hear that you enjoyed your stay and hope to see you again.

6/10 Okay

Julie, Rapid City

Liked: Cleanliness, property conditions & facilities
The property was very clean, upscale, and decent value for the money. My stay there was very short...just one overnight. Excellent restaurant (although I'd recommend eating between 4-6 for early bird prices, as regular prices are a little expensive). The only negative experience was check in--the young lady was very short and curt in her responses, and acted like I was "bothering her" when I checked in. Did not smile, did not interact in a friendly manner. However, the lady at check out was very friendly and smiley. My check in was approximately 5 pm on 4/21/24 and my check out was 9 am on 4/22/24.
Stayed 1 night in Apr 2024
Response from Robb on 25 Apr 2024
Thank you, Julie for rating your stay with us. I apologize for the inconvenience you experienced at check in. I will address this concern with our front desk manager. I appreciate you letting us know about this. We hope you will consider coming back to our property on your next visit to the area. Thank you and I hope you have a wonderful evening!

10/10 Excellent

Sven

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice restaurant and bar on the property with indoor or outdoor dining.
Stayed 1 night in Apr 2024
Response from Laura Esquer on 23 Apr 2024
We are glad you enjoyed the restaurant, and your stay here. Thank you for your feedback!

10/10 Excellent

Shuhua

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Laura Esquer on 23 Apr 2024
We appreciate your feedback and hope to see you again!

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Sedona pines resort was perfect for our stay. It is just out of Sedona so it is quiet, but close enough to Sedona, red rock park and many hiking trails.
Stayed 3 nights in Apr 2024
Response from Robb on 18 Apr 2024
Thank you so much for rating your stay with us. We hope you can come back soon. Take care and have a wonderful day!

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Great resort with private cottages (mobile homes). Well furnished. Nice spa areas.
Stayed 1 night in Apr 2024
Response from Laura Esquer on 16 Apr 2024
Cynthia, thank you for staying with us, we hope to see you again!

10/10 Excellent

Zhibang

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
In general, we are satisfied with the resort. It was clean and could make some simple food.
Stayed 2 nights in Apr 2024
Response from Laura Esquer on 16 Apr 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very nice resort. pool great. restaurant on property great.
Stayed 2 nights in Apr 2024
Response from Laura Esquer on 16 Apr 2024
Kevin, we are glad you enjoyed your time here, thank you for your feedback!

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Each unit is separated and quiet !
Stayed 2 nights in Apr 2024
Response from Laura Esquer on 16 Apr 2024
Thank you for staying with us, we appreciate your feedback!

6/10 Okay

Tai

Travelled with family
Disliked: Cleanliness
It was quiet and the pool was nice. The cottage was dirty and dated.
Stayed 2 nights in Apr 2024
Response from SV on 16 Apr 2024
We sincerely appreciate your feedback Tai, and apologize that we did not meet your expectations. We will forward your review to the appropriate managers.

6/10 Okay

June

Travelled with partner
Liked: Amenities
Definitely needed updating…the sleeper/sofa needs to be replaced, the floors were scratched and the front door definitely needed a curtain or blind. The sun hits directly through the glass door and overheats the living area space.
Stayed 3 nights in Apr 2024
Response from SV on 16 Apr 2024
Thank you for sharing your experience with us June. We value all of our customer feedback and will share this information with our management team.

10/10 Excellent

Arlene

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 2 nights in Mar 2024
Response from Robb on 10 Apr 2024
Good morning, thank you so much for rating your stay with us. We hope you have a wonderful day and hope to see you again.

10/10 Excellent

Julie

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We spent a few days at Sedona Pines Resort for a family reunion. The little houses were perfect and everyone working in the office were friendly and helpful. The restaurant on-site served very good food for dinner. The wait staff was wonderful while the hostess was a bit terse and not welcoming for our group. It was the beginning of a busy week for them and she was already over it. I would absolutely stay here again given the opportunity!!
Stayed 2 nights in Mar 2024
Response from Robb on 10 Apr 2024
Good morning, thank you so much for rating your stay with us. We hope you have a wonderful day and hope to see you again.

10/10 Excellent

Yuri

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Robb on 10 Apr 2024
Good morning, thank you so much for rating your stay with us. We hope you have a wonderful day and hope to see you again.

10/10 Excellent

Laura

Travelled with group
Liked: Amenities, property conditions & facilities
We very much enjoyed the resort . It was quiet, clean, and beautifully landscaped. It was centrally located close to things we wanted to see and do. I highly recommend it!
Stayed 4 nights in Apr 2024
Response from Robb on 10 Apr 2024
Good morning, thank you so much for rating your stay with us. We hope you have a wonderful day and hope to see you again.

8/10 Good

Theodore

Travelled with group
Liked: Amenities, property conditions & facilities
The only thing i didn't like was the fact it's a timeshare property. Little houses were cute. Being a timeshare property no cleaning everyday
Stayed 3 nights in Mar 2024
Response from Robb on 4 Apr 2024
Hello Theodore, thank you for rating your stay with us. We are glad you enjoyed your stay. Take care and have a wonderful day.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, property conditions & facilities
The cottages are so well designed, the beds very comfortable. A lovely place
Stayed 2 nights in Mar 2024
Response from Robb on 4 Apr 2024
Hello John, thank you for rating your stay with us. We are glad you enjoyed your stay. Take care and have a wonderful day.

4/10 Poor

mariya

Disliked: Property conditions & facilities
Very old separate two bedrooms, not the best choice for a family
Stayed 1 night in Apr 2024
Response from Robb on 4 Apr 2024
Hello Mariya, thank you for rating your stay with us. I'm sorry that the room accommodations did not work out for you. Take care and have a wonderful day.

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
This property is very run and maintained. Nice to have a concierge on duty to help with local activities and help handle special requests. Room was very clean and up to date. Restaurant/bar is nice and food quality and service were outstanding. Only real problem could be transportation if you don't have car. Taxi's and Uber are spotty. I would stay here again.
Stayed 1 night in Mar 2024
Response from Robb on 1 Apr 2024
Hi John, thank you for taking time to rate your stay with us. We hope you come back to Sedona Pines again. Take care and have a wonderful day!

10/10 Excellent

Leah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was very clean, spacious, perfect for the two of us! There were so many items in the kitchen, we wish we stayed lobbed to use them all! They also made our visit special by giving us a gift voucher to celebrate my husbands birthday!
Stayed 1 night in Mar 2024
Response from Robb on 1 Apr 2024
Hello Leah, thank you so much for letting us know about your experience. We are happy to see you had a great time and we hope to host you again. Take care and have a wonderful day.

10/10 Excellent

James

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It is a beautiful property! Very clean! Check in was easy and the staff was friendly and helpful. A definite must stay.
Stayed 3 nights in Mar 2024
Response from Robb on 29 Mar 2024
Hello James, thank you for taking time to rate your stay with us. We hope to see you again soon. Have a great day!

10/10 Excellent

Paul

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property was just outside busy downtown Sedona. It was a short drive to excellent hiking. The units were clean and well furnished for cooking meals. We played mini golf but did not use the nice pool or hot tubes. All were in good condition.
Stayed 1 night in Mar 2024
Response from Robb on 4 Apr 2024
Hello Paul, thank you for rating your stay with us. We are glad you enjoyed your stay. Take care and have a wonderful day.

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The adults-only lagoon (a massive non-circular hot tub) is so elegant, unique and relaxing! It's literally a small pool, but hot as a hot tub should be. While this was certainly the highlight of our stay, everything else was great as well, from all the amenities, such as a full-size coffee pot and coffee, to the full stocked kitchen, the comfy bed and pillows, great little living room area, DVD player and so much more.
Stayed 1 night in Mar 2024
Response from Robb on 27 Mar 2024
Hi Lauren, thank you for taking time to rate your stay with us. We hope you will come back again soon. Take care and have a wonderful day.

10/10 Excellent

Irene

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
My experience was great.
Stayed 1 night in Mar 2024
Response from Robb on 25 Mar 2024
Hi Irene, thank you for rating your stay with us and we are happy to hear that you enjoyed your visit. Please come back again. Have a great day!