Deluxe Room, 2 Queen Beds, View (Water View)
Check availability

Reviews of Thompson Seattle, by Hyatt

4.5 out of 5
Thompson Seattle, by Hyatt
110 Stewart St, Seattle, WA

Reviews

8.8

Excellent

Rating 10 - Excellent. 613 out of 1000 reviews" "
Rating 8 - Good. 235 out of 1000 reviews" "
Rating 6 - Okay. 82 out of 1000 reviews" "
Rating 4 - Poor. 41 out of 1000 reviews" "
Rating 2 - Terrible. 29 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

2/10 Terrible

blair

Stayed 1 night in Apr 2024

6/10 Okay

Joel

Travelled with partner
Liked: Staff & service, property conditions & facilities
Vibrating pipes (water hammer). I could hear the neighbors through the wall. Expect hidden fees not included in Expedia check out.
Stayed 2 nights in Apr 2024

8/10 Good

Summer

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
parking is nuts! be prepared to pay more to park than your rental car cost
Stayed 5 nights in Mar 2024

8/10 Good

Bronwyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Good location, clean rooms, friendly staff. Would have liked better coffee in the room.
Stayed 1 night in Feb 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful!! The restaurant was great, and even the Valet was exceptionally helpful!
Stayed 7 nights in Feb 2024

8/10 Good

Celeste

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
location, location, location
Stayed 1 night in Feb 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Corinna

Stayed 1 night in Jan 2024

6/10 Okay

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was fantatic and the room was very clean. Honestly, if you have a car or love to walk, it may be worth staying somewhere else. Everything was average. You are paying for the location. The restaurant is pricy, and their roof cafe is super small and crowded (ie not worth it). The location is right next to Pike Place, so if you just want to walk out the door to the tourist spots, then this hotel would work. However, it it super sketchy at night, so I wouldnt go near Pike Place after dark (there is a reason why all the vendors start packing arouns 3:30-4pm).
Stayed 2 nights in Jan 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the property and the location. The room was great and the staff were wonderful. It was convenient to the market and to the hockey stadium. I was only disappointed in the deterioration of the downtown area surrounding the property. Lots of closed businesses, homeless asking for handouts and generally dirty. After all the work put into the port area it was sad to see.
Stayed 3 nights in Nov 2023

10/10 Excellent

Priya

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so accommodating and it was easy- the process from entry to exit was wonderful. I appreciated the document that outlined the amenities. Joe was so welcoming and warm at the front desk. I would recommend it to others!
Stayed 2 nights in Dec 2023

8/10 Good

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Allen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accommodations, staff was great, definitely felt that my vehicle was safe. My first experience on the Seattle waterfront, with my new love, was quite a memorable experience. Thank you to the staff for making things smooth and effortless.
Stayed 1 night in Dec 2023

10/10 Excellent

Irina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic view to Puget Sound

6/10 Okay

Susan

Travelled with group
Service was disappointing. Even though it wasn’t busy we didn’t feel particularly welcome. We didn’t receive any information upon check in or the promised sparking wine despite the $29 service fee. And the valet parking charge with no option for self parking is not cool.
Stayed 1 night in Dec 2023

10/10 Excellent

Caitlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a near perfect experience for a quick over night getaway.
Stayed 1 night in Sep 2023

10/10 Excellent

Isabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kandice, at the front desk, was super helpful and made sure we had a pleasant experience. The hotel is in a great location, safe and convenient to many sightseeing places to visit. We definitely recomend this hotels.
Stayed 5 nights in Nov 2023

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Alixx

Travelled with family, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel! Staff was excellent and recognized our special event. Whether it was at check-in or hanging out at the rooftop lounge, we were surprised and welcomed with bubblies.
Stayed 1 night in Nov 2023

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

young in

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean, cool/modern/high-end interior decoration throughout the facility. very friendly & helpful staff. definitely will stay here again if i'm the same area.
Stayed 4 nights in Nov 2023

10/10 Excellent

Libby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
very kind staff
Stayed 1 night in Oct 2023

8/10 Good

Vanessa

Stayed 5 nights in Oct 2023

10/10 Excellent

Amy

Stayed 1 night in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

anna

Liked: Cleanliness, staff & service, property conditions & facilities
Always stay at the Thompson and love it
Stayed 1 night in Oct 2023
Response from Whitney Brown, General Manager on 19 Oct 2023
I can't ask for better than this. Thanks Anna!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem in Seattle
Great hotel in Seattle! Close to everything, great views, beautiful contemporary design and welcoming and very professional staff!
Stayed 1 night in Oct 2023
Response from Whitney Brown, General Manager on 19 Oct 2023
Thanks Susan! I couldn't have said it better myself. We appreciate your business and that you took a moment to share your experience. See you again soon!

8/10 Good

Laurie, Clinton Twp

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel. Rooms for more than 2 people were kind of small. But great location and few minute walk to pike place market. Rooftop had amazing views of harbor and sunset
Stayed 2 nights in Oct 2023
Response from Whitney Brown, General Manager on 11 Oct 2023
Thanks Laurie! We are so happy you came to stay and appreciate you taking a few minutes to share your experience. Come see us again soon!

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Cynthia

Nice place
Stayed 1 night in Oct 2023
Response from Whitney Brown, General Manager on 11 Oct 2023
Hey Cynthia - we think you're pretty nice too! Thanks for the great review. See you next time!

10/10 Excellent

Fred

Stayed 1 night in Sep 2023
Response from Whitney Brown, General Manager on 19 Oct 2023
Hey Fred! Thanks for the awesome rating. We think you are a 10/10 too!

6/10 Okay

Poonam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Save your money!
The rooms were extremely dated for the price we paid ($1400 for 2 nights) no lights in the room except for small lamps that hardly had any brightness including the bathroom. Only one mirror in the bathroom which also had a very dim light and hard to do your makeup in since the bathroom also didn’t have a vent so it would get foggy. The room also has no vents, an installed ac was above the enterance that leaked water on the creaky floors. The furniture was all dated from the 80s and no dresser. Had the water front view from our room with a giant post right smack in the middle of the windows. The curtains kept getting stuck in the track and wouldn’t close all the way soooo you only get half a view! Overall would never stay at this hotel, will be staying at a different place for our next trip.
Stayed 2 nights in Sep 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was easy and convenient. Albir Hanna was GREAT to us ! He checked us in an hour early. We had complimentary champagne and a Great room. Great linens Great shower! ( I didn’t want to get out). Had a beautiful rooftop bar and the exercise room was awesome. 10 of 10!!
Stayed 1 night in Sep 2023

10/10 Excellent

Shirley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 Recommend
We had a wonderful stay! Came to town last minute for 2 days and this hotel was top notch. Short walk to Pike's Market, amazing vibe at the rooftop bar, 5 star breakfast at the restaurant downstairs. My friend left her wallet in the hotel room and Gina at the front desk secured it, put it in an uber to get it to us right away so we would not miss our flight! Thank you again!
Stayed 2 nights in Sep 2023

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find. Staff was friendly and helpful.
Stayed 1 night in Sep 2023

8/10 Good

Phillip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Rubina

Stayed 1 night in Jul 2023

8/10 Good

mike

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to everything and very nice the parking is insanly expensive.
Stayed 1 night in Aug 2023
Response from Whitney Brown, General Manager on 6 Sept 2023
Hey Mike - thanks for coming to stay with us! We appreciate your comments about the location and the quality of the hotel. We do our best to stay competitive with nearby hotels as it pertains to those extra charges such as parking. In the future keep an eye out for our parking promotions - they are a steal!

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Whitney Brown, General Manager on 29 Aug 2023
Hey Deborah! Thanks for your business and for taking a moment to provide a review. Please come again soon!

10/10 Excellent

Laura

Stayed 4 nights in Aug 2023

4/10 Poor

Agnes

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
very average while 510/night without bkfast; w-end bkfast closes @ 10am; coffee maker tray lacked tea, sweeteners & high end coffee. for 3day w-end only 1 elevator worked - filled with tourists visiting the rooftop; some front desk staff don’t understand English. Not up to 4* Hyatt standards.
Stayed 3 nights in Aug 2023
Response from Whitney Brown, General Manager on 25 Aug 2023
Agnes - thank you very much for this valuable feedback. The elevator outage was temporary and has since been resolved however I am sorry it caused you any inconvenience. That is the last thing we would want for you! I will look into adding a tea selection to our in room coffee offering. We don't get that request often but it sounds like something you and our other guests would appreciate. I am sorry your experience was not more memorable. I hope you'll give us an opportunity to serve you again in the future. Thank you!

6/10 Okay

Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, modern property with excellent rooms. The staff is very kind, but overwhelmed on the weekends. They checked our luggage for us, but it took hours before we just went back down and got it ourselves. The rooftop bar is public access and good luck getting up there on the weekends with how overrun it is. I can't speak for the weekdays, though. One elevator was down, but I have a feeling both would be long waits even if it was up. Maybe we were just there on an unusually busy weekend! Truly beautiful hotel and kind staff, otherwise.
Stayed 1 night in Aug 2023
Response from Whitney Brown, General Manager on 25 Aug 2023
Austin - please know the elevator repair was at the top of my priority list! We were waiting on a necessary part that proved very difficult to get. Thankfully both elevators are back up and fully operational cutting wait times down significantly. I am sorry you had to experience this but also happy to hear you had some good interactions with our friendly staff. Thanks for being our guest and for sharing your experience.

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thompson hotel
Great, Clean and staff was wonderful
Stayed 1 night in Aug 2023
Response from Whitney Brown, General Manager on 25 Aug 2023
Thanks Wendy! Your business is so greatly appreciated and I am grateful you were able to take a few minutes to post a review for us. See you again on your next visit!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and modern! Great boutique hotel
Stayed 1 night in Aug 2023
Response from Whitney Brown, General Manager on 25 Aug 2023
Hey Michelle - thanks so much for the kind words! We work hard to keep the hotel spotless and relevant so we appreciate you noticing. Please come and stay again on your next trip to Seattle!

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Whitney Brown, General Manager on 25 Aug 2023
Thank you, Sara! Your business is so appreciated. Have a great weekend!

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean large room with a great view. Great central location Loved that it smelled good. Amazing shower. Apreciate the adult "care" kit. J&K LA
Stayed 1 night in Aug 2023
Response from Whitney Brown, General Manager on 25 Aug 2023
Hey Ken, thanks for the 5-stars. We are appreciative of your kind words and happy to hear you enjoyed some of our in room offerings. :) Thanks again and have a great weekend!