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Safe, quiet, good pizza, transportation to airport
Andrew
Stayed 1 night in May 2024
6/10 Okay
Lynne
15 May 2024
Disliked: Amenities
You get what you pay for. Low quality hotel. Room was not as clean as I would like. Found dirty sticky candy on the floor. No hot water when I took a shower and they only have a shuttle once per hour so I had to leave much earlier than I planned. Since I had an early flight I had to leave at 5:40am (because of the shuttle) and I couldn't even get a piece of fruit to take with me. The staff was all there but nothing. No I would not recommend this hotel. Much better in the area.
Dear Mitchell,It's always a pleasure hearing from our guests. We're glad our clean, spacious rooms and airport shuttle impressed you. The next time you're in the area, please come back to see us.
The staff behind the desk went out of their way to be patient and kind. The shuttle was perfect for our needs to and from the airport.
Andrew
Stayed 1 night in May 2024
Response from General Manager on 15 May 2024
Dear Andrew, It was a delight to welcome you to Sleep Inn SeaTac Airport during your recent visit. Between our friendly staff and convenient shuttle to the airport, we aim to provide an enjoyable experience to all our guests, so we're thrilled that was the case for you. Thank you for your five-star rating, and please come back soon!
Staff was great and the shuttle was a great help for me as I'm disabled and cannot work far.
Marcia
Stayed 2 nights in May 2024
Response from General Manager on 13 May 2024
Dear Marcia,Thank you for sharing your positive experience at Sleep Inn SeaTac Airport. We're delighted that we provided excellent service and that our shuttle was helpful during your stay. Our team strives to ensure accessibility and convenience for all our guests, and it's gratifying to hear we succeeded. We look forward to welcoming you back soon!
Dear Ricky, Thank you for your review and for giving us a perfect rating! We are delighted you thoroughly enjoyed your recent experience and hope you return soon.
10/10 Excellent
Anthony
Travelled with family
11 May 2024
Good stay, good price,
Very friendly ,courteous and helpful staff. ( front desk ladies 👍👍)
Room was very clean , it’s a good place to stay for a night before catching flight
Would stay agin
Anthony
Stayed 1 night in May 2024
Response from General Manager on 13 May 2024
Dear Anthony,Thank you for your positive review! We're glad you found your stay enjoyable and our pricing reasonable. It's also wonderful to hear that our front desk team was helpful and that the cleanliness of the room met your expectations. We look forward to welcoming you back to Sleep Inn SeaTac Airport and ensuring another comfortable stay!
It’s near the airport so limited amenities like dining and grocery store
Michelle
Stayed 1 night in May 2024
Response from General Manager on 13 May 2024
Dear Michelle,Thank you for sharing your thoughts on your recent stay at Sleep Inn SeaTac Airport. We understand the comfort of having various amenities nearby and the limitations of our location. However, we hope you found convenience in our proximity to the airport. It would be a pleasure to welcome you back for another visit.
Dear Anderson,We're so delighted to know that you had a good stay with us overall. We trust that everything was in order for your visit and we hope to see you again soon.
We had to stay in the area due to an unexpected illness, and we found this hotel on Expedia with a good rating and reasonable price. We didn’t expect much but when we got here the room was clean and quiet. It had a fridge and microwave. It’s far enough from the airport that you don’t hear the planes and it has an IHOP next door so you won’t go hungry. This place was a lifesaver.
Del
Stayed 1 night in May 2024
Response from General Manager on 9 May 2024
Dear Del,It was an honor to host you during such a difficult time. We're glad you enjoyed a peaceful and convenient stay with us and were able to have a meal close by. Thank you for your kind words and perfect rating. It would be our pleasure to host you again any time you need.
8/10 Good
Jennifer
Travelled with partner
8 May 2024
Liked: Amenities
The staff was great. The room was clean with a comfortable bed. The shower water was not very hot. The breakfast was not good. But all in all it was a great experience
Jennifer
Stayed 5 nights in May 2024
Response from General Manager on 9 May 2024
Dear Jennifer,Thank you for sharing your valuable feedback. We're so glad to hear that you appreciated our dedication to providing spotless, comfortable accommodations, and excellent service! While we regret to hear of your concerns with the shower and breakfast offerings, we're happy that it did not detract too much from your overall stay. Rest assured, your comments have been noted for future improvements, and we hope to see you again soon!
8/10 Good
Heidi
8 May 2024
Liked: Cleanliness, staff & service
The stay was ok.
Heidi
Stayed 1 night in May 2024
Response from General Manager on 9 May 2024
Dear Heidi,Thank you for your feedback. We're glad your stay was satisfactory, and we'd love to hear how we might make your next visit even better. We look forward to welcoming you back soon!
We had the larger rm up front with lots of room. That also comes with a lot of street noise, all nite. When we return 5/16 and again 6/5 I will ask for rm on back side down a few doors from elevator. Staff very accommodating. We have luggage stored for we are doing 2 kinds of travels. That’s why the middle stay 5/16. Thank you.
Meryle
Stayed 1 night in May 2024
Response from General Manager on 9 May 2024
Dear Meryle,Thank you for taking the time to provide your review of Sleep Inn SeaTac Airport. We are glad you enjoyed the spaciousness of the larger room but are saddened to hear the outside noise disrupted your sleep. It is wonderful to hear that our amazing team was able to accommodate you with your needs. We look forward to your return soon and hope that the next visit will be more restful.
6/10 Okay
Sree Narmadha
5 May 2024
Liked: Cleanliness
Good for a quick stop!
Sree Narmadha
Stayed 1 night in May 2024
Response from General Manager on 8 May 2024
Dear Sree,We appreciate your feedback, and we're happy to see aspects of your stay were pleasant. If there's anything we can do to make your next visit even better, please let us know. We hope to see you again soon.
Very nice lil fun smell when come into the room but got the most it very nice room everything updated
Dennis
Stayed 1 night in May 2024
Response from General Manager on 6 May 2024
Dear Dennis,Thank you for your review and for giving us a perfect rating! It's wonderful to know you had an enjoyable experience. We'll be sure to share your report with housekeeping to ensure any odor issues are dealt with swiftly. Take care, and we hope you return soon.
Very convenient and timely transport to/from airport. Extremely comfortable bed. Solid breakfast. Decent shower.
Alison
Stayed 1 night in May 2024
Response from General Manager on 6 May 2024
Dear Alison,Thank you so much for taking the time to share your thoughts on your recent visit. We're delighted you were comfortable during your visit and started your day off right with our delicious breakfast offerings. Receiving recognition for our convenient shuttle service is always appreciated as well. It was truly a pleasure having you here, and we hope you return soon!
6/10 Okay
JESSICA
Business traveller
2 May 2024
Liked: Cleanliness, staff & service
Very good and friendly customer service and transportation. The hotel was a little outdated, outside of the hotel was a bad smell.
JESSICA
Stayed 1 night in Apr 2024
Response from General Manager on 6 May 2024
Dear Jessica,Thank you for your feedback regarding our customer service and transportation. We're glad these aspects of your stay were positive. We appreciate your comments and look forward to welcoming you back, offering a refreshed and more pleasant environment.
Dear Jim,Thank you for reviewing Sleep Inn SeaTac Airport. We're happy to hear you enjoyed your stay and would love to welcome you back anytime!
8/10 Good
Lisa
Travelled with family
29 Apr 2024
Liked: Cleanliness
Breakfast options were plentiful and prepared well. I didnt like that the property felt isolated. Only option for food , other than vending machines ( over priced ) was a restaurant in the parking lot.
Lisa
Stayed 1 night in Apr 2024
Response from General Manager on 2 May 2024
Dear Lisa,Thank you for your review. It was a pleasure having you as our guest recently, and we are delighted you started your day off right with our delicious breakfast offerings. Regarding our location, we understand that it may not be convenient for everyone. However, we do our best to provide information on nearby attractions to make our guests' stay as enjoyable as possible. Take care, and we wish you safe travels.
I didn’t like looking out the window and seeing homeless people camped out. It’s sad.
Jane
Stayed 1 night in Apr 2024
Response from General Manager on 30 Apr 2024
Dear Jane,Thank you for taking the time to share your experience with us. We aim to ensure all our guests feel comfortable and secure during their stay, and we regret that we fell short of meeting that standard in your case. We will use your feedback to help us evolve as a resort, and we hope you have a great day.
Dear Ace,Thank you for being our guest and sharing your feedback. Our team works hard to ensure our guests have a perfect stay, so we are sorry you had a concern with parking. We are always working to improve, so we will be sure to share your review with our team. We look forward to welcoming you back and impressing you further.
Dear Jing,Thank you for being our guest at Sleep Inn SeaTac Airport. It sounds like you appreciated our convenient location less than three miles from the Seattle-Tacoma International Airport. Safe travels, and come back soon!
Dear Gary,It's wonderful to hear that your experience with our team was so positive! We strive to provide friendly and helpful service, so knowing that our team made a great impression on you is very rewarding. We look forward to welcoming you back for another great stay with us.
The room was clean, the breakfast had a lot of options and the area was clean. Overall, it was an excellent stay
Chelsea
Stayed 1 night in Apr 2024
Response from General Manager on 25 Apr 2024
Dear Chelsea,Thank you for taking the time to provide your review of Sleep Inn SeaTac Airport. We are delighted to hear that our clean and comfortable rooms complimented with a delicious and satisfying breakfast, provided you with a stay worthy of these kind words. It would be an honor to host you again in the future.
8/10 Good
Victor M.
Business traveller
22 Apr 2024
Clean, friendly!
Victor M.
Stayed 4 nights in Apr 2024
Response from General Manager on 24 Apr 2024
Dear Victor,Thank you for choosing to stay with us at Sleep Inn SeaTac Airport! It was a pleasure hosting you, and we are proud to learn you found our property comfortable and welcoming. We hope to see you again soon.
Dear Megan,Providing convenience and value to our guests, regardless of the time, is always our goal. Thank you for choosing Sleep Inn SeaTac Airport, and we hope to see you again soon for another hassle-free stay!
10/10 Excellent
Debbie, Tacoma
22 Apr 2024
Love that’s it’s newer and clean. Not impressed with the parking lot, felt the need to keep checking on my car
Debbie
Stayed 1 night in Apr 2024
Response from General Manager on 24 Apr 2024
Dear Debbie,Thank you for sharing your review of Sleep Inn SeaTac Airport! Our housekeeping team will be pleased you noticed their dedication to cleanliness. Rest assured, your comments regarding our parking lot are appreciated and will be taken into consideration as we continue making improvements for our great guests. It would be our pleasure to welcome you back for another terrific experience in the future.
The front desk staff are welcoming, attentive and proactive, and the housekeeping administrative lady was also extremely helpful and friendly. Awesome all-round.
chiu
Stayed 3 nights in Apr 2024
Response from General Manager on 24 Apr 2024
Dear Chiu,Our amazing staff works hard to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. Should you be in the area again, please come back to see us at Sleep Inn SeaTac Airport for another great stay!
10/10 Excellent
Christiana
Travelled with family
20 Apr 2024
Liked: Cleanliness, staff & service, amenities
Wonderful!!
Christiana
Stayed 1 night in Apr 2024
Response from General Manager on 22 Apr 2024
Dear Christiana,Thank you for staying with us and for your feedback. We're glad you had a five-star experience. We hope to welcome you back soon for another great stay.
Very clean. The room was very clean and the bed and pillows were very comfortable and clean.
Ascencion
Stayed 1 night in Apr 2024
Response from General Manager on 22 Apr 2024
Thank you so much for the five-star review. It pleases us to hear you enjoyed our clean, comfortable accommodations, and we hope you'll visit us again soon for another relaxing stay.
Dear Cosmo,We know there's nothing more important than a clean room and comfortable bed after a busy day, so we are delighted you were impressed. Should your travels bring you back to the area, we hope you choose Sleep Inn SeaTac Airport for your stay again.
Dear Danita,Thank you for providing your kind review of Sleep Inn SeaTac Airport! We are happy to hear that our rooms provided you the comfort you expected. Your feedback regarding parking is appreciated, as we always look for ways to make improvements for our guests. It was a pleasure to welcome you, and we hope to have you join us again in the future.
I like everything about this property. The staff, location and cleanliness. Thanks to the front desk, shuttle driver is very friendly and housekeepers who are very good at keeping the place clean.
Philna
Stayed 1 night in Apr 2024
Response from General Manager on 17 Apr 2024
Dear Philna,Thank you for being our guest and sharing such a delightful review. As you noticed, our team at Sleep Inn SeaTac Airport works hard to ensure our guests have a perfect stay, so they will be delighted to read your comments. We look forward to welcoming you back for many more memorable visits.
Great value for the quality of the room and proximity to the airport. Not much to see around and there were homeless people around the property but for a night stay, it was more than adequate. WiFi and breakfast are included.
Bonnie
Stayed 1 night in Apr 2024
Response from General Manager on 15 Apr 2024
Dear Bonnie,Thank you for your review! We always appreciate hearing from our guests. It's great to know that our convenient location, affordable rates, and included amenities were exactly what you were looking for. The next time you're in town, please come see us again at Sleep Inn SeaTac Airport for another great stay.
The Sleep Inn Seattle definitely exceeded our expectations! Exceptional staff, pleasant and well-appointed rooms, and conveniently located just off I5. Highly recommended,
Brian
Stayed 1 night in Apr 2024
Response from General Manager on 15 Apr 2024
Dear Brian,Thank you for your feedback on your stay at Sleep Inn SeaTac Airport. It's wonderful you enjoyed the rooms we provide and that you received excellent service from our staff! We appreciate your kind words and can't wait to welcome you back!
Nice quiet, peaceful the staff is beautiful and friendly
INOJ
Stayed 1 night in Apr 2024
Response from General Manager on 15 Apr 2024
Thank you for choosing Sleep Inn SeaTac Airport and for sharing your lovely review! We pride ourselves on our amazing staff and peaceful accommodations, and we're thrilled you were impressed. We look forward to welcoming you back for another five-star experience.
4/10 Poor
Sarah
12 Apr 2024
Liked: Staff & service
The room reeked of febreeze. I couldn't sleep at night.
Sarah
Stayed 1 night in Apr 2024
Response from General Manager on 12 Apr 2024
Dear Sarah,Thank you for taking a moment to share your recent experience. We regret to learn of your disappointment. Guest comfort and satisfaction are of the utmost concern to us, and our hotel is committed to making every possible effort to provide comfortable and clean accommodations. We will have a discussion with housekeeping to ensure any odor issues are swiftly resolved. It was a pleasure having you here, and we hope you will give us another chance to change your perceptions down the line.
2/10 Terrible
Jayson
11 Apr 2024
Liked: Cleanliness
Disliked: Staff & service
The night shift was great the room good and transportation good. Our problem was we left a bag in the hotel and didnt realize it until we got to the airport. Luckily we got there early. Once we realized it we got a ride back to the hotel. We were told there was no bag left in the room. I insisted we did. Then after 15 minutes the contents magically appeared. I asked for the bag and after another 10 minutes on a different floor the bag appeared. If it wasnt for my persistance they would have just kept the bag and contents. They had our phone number they could have called us.
Jayson
Stayed 1 night in Mar 2024
Response from General Manager on 12 Apr 2024
Dear Jayson,Thank you for taking a moment to leave a review. It was a pleasure having you as our guest recently, and we appreciate you mentioning our great accommodations and transportation. Please accept our apologies for any disappointment with how your concerns about your lost bag were handled; we're delighted it was recovered! We'll be sure to share your feedback internally. Take care, and we wish you safe travels.
Dear Rongrong,Thank you so much for choosing to stay with us at Sleep Inn SeaTac Airport. Providing every guest with a great experience is always a top priority, so we're thrilled you enjoyed your visit. The pleasure was all ours, and we hope you'll choose to visit us again in the future.