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Reviews of Best Western Alderwood

2.5 out of 5
Best Western Alderwood
19332 36th Ave W, Lynnwood, WA

Reviews

8.4

Very good

Rating 10 - Excellent. 464 out of 1010 reviews" "
Rating 8 - Good. 363 out of 1010 reviews" "
Rating 6 - Okay. 110 out of 1010 reviews" "
Rating 4 - Poor. 42 out of 1010 reviews" "
Rating 2 - Terrible. 31 out of 1010 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

MARY

Liked: Staff & service, property conditions & facilities
It was nice for what it is
Stayed 1 night in May 2024
Response from Desiree on 26 May 2024
Hello Mary, Thank you for taking the time to review Best Western Alderwood. We hope you come back to see us again soon!

10/10 Excellent

Carole, Abbotsford

Liked: Cleanliness, amenities, property conditions & facilities
Good service and good value
Stayed 1 night in May 2024
Response from Ivonn Sanchez on 26 May 2024
Carole thank you for sharing your experience, we hope to see you soon!

2/10 Terrible

Anna

Ran out of water in the middle of the shower. Weren’t able to get printed copy of receipt because I booked through Expedia?! Really? How every hotel is printing me one?!
Stayed 1 night in May 2024
Response from Elijah H on 25 May 2024
I am sorry to hear your stay wasn't up to expectation. I think we can all agree an interrupted shower is never a fun experience. As for your receipt, the reservation and payment both went through Expedia as such we don't have the records to print even if we wanted to. If you have any further concerns, you are more than welcome to contact us, and I hope, we can make your next stay a perfect one!

8/10 Good

Joseh

Travelled with partner
Liked: Staff & service
The breakfast bar was exceptional Rooms feel old and outdated
Stayed 4 nights in May 2024
Response from Best Western Alderwood on 22 May 2024
Thank you for your review Joseh. Our hotel is an older one. We are in the process of getting it updated but it does take some time for that to happen.

10/10 Excellent

Burt

Travelled with partner
Excellent facility for the price. Could have used a little more variety to the very good breakfast but most don’t stay a week.
Stayed 7 nights in May 2024
Response from Best Western Alderwood on 21 May 2024
Thank you for your review. I hope you come back again to see us.

10/10 Excellent

Kimberly, Mckenna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed due to work. Would stay again if in the area
Stayed 1 night in Feb 2024
Response from FD on 21 May 2024
Thank you for staying with us. We are glad to hear that you enjoyed your stay!

6/10 Okay

Lily

Travelled with family
This is one of the older Best Westerns. Nothing special but reliable. The building itself is a bit of a maze as you can tell the building has expanded over time. The bathroom was tiny so that a larger person would not have much space to turn around Breakfast was the most disappointing part. The eggs came from a carton (as expected) but the bacon I believe is the frozen kind and tasted like cardboard. Almost everything else was highly processed. It was the first time I’ve seen bio-engineered ingredients in yogurt. I ended up buying food from somewhere else.
Stayed 1 night in May 2024
Response from Ivonn Sanchez on 20 May 2024
Lily thank you for sharing your experience, we hope to see you again soon. We apologize for any inconvenience we caused you; we will take your feedback into consideration, to make it right.

10/10 Excellent

Curtis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is old but everyone is great
Stayed 1 night in May 2024
Response from La Vona Miller on 19 May 2024
Thank you, Curtis, for your review. I am glad that the staff was great, that is always nice to hear from the guest. I hope you come back again.

10/10 Excellent

Miguel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful
Stayed 2 nights in May 2024
Response from FD on 19 May 2024
Glad you had a great stay! Thank you for staying with us!

10/10 Excellent

Christine, Colbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from FD on 18 May 2024
Glad you had a great stay! Thank you for staying with us!

8/10 Good

Sue

Stayed 1 night in May 2024
Response from FD on 14 May 2024
Thank you for staying with us! If there is anything we can do to make your stay better, please let us know.

6/10 Okay

SHUN JUNG

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from FD on 14 May 2024
Thank you for staying with us. If there is anything we can do to make your stay better, please let us know.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
very nice place to stay
Stayed 1 night in May 2024
Response from Ivonn, Front Desk on 9 May 2024
Thank you for staying with us, we hope to see you again soon.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from FD on 7 May 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Sonya

Travelled with partner
Disliked: Cleanliness
The fridge did not keep items cold. The jetted tub was dirty and had a brown slime coming out of the jets when turned on
Stayed 2 nights in May 2024
Response from Desiree on 7 May 2024
Hello Sonya, Thank you for taking the time to let us know of your experience with us. I will be sharing your feedback with our housekeeping department so that we can make improvements. We hope you come back to see us again soon!

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed numerous times. Great staff and convenient.
Stayed 1 night in May 2024
Response from Desiree on 4 May 2024
Hello Michael, Thank you for taking the time to review Best Western Alderwood. I am so pleased to know that you enjoy our great staff and convenient location! I will be sure to pass this information along to the staff here. We look forward to seeing you the next time you are in the Lynwood, WA area.

10/10 Excellent

Rocio Rodriguez

Stayed 4 nights in Apr 2024
Response from Desiree on 1 May 2024
Hello Rocio,Thank you so much for taking the time to review Best Western Alderwood! We look forward to seeing you next the next time you are in the Lynnwood area.

10/10 Excellent

Rodney Elbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from La Vona on 1 May 2024
Thank you Rodney for your review. I am happy to hear that you enjoyed your stay with us! I hope you come back and stay again with us .

8/10 Good

BARBARA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Convenient to seattle without seattle hotel prices
Stayed 1 night in Apr 2024
Response from Bianca from the Desk on 30 Apr 2024
Hi Barbara! Thank you so much for your review. We are so glad to hear you had a good experience with our staff. We pride ourselves on being close to Seattle while maintaining reasonable prices, and hope that next time we can make your 4 a 5!

10/10 Excellent

yong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hot breakfast
Stayed 1 night in Apr 2024
Response from Ivonn Sanchez on 29 Apr 2024
Young thank you for your review, please come see us again!

10/10 Excellent

Ace

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Good price and room was clean. Lots of parking slots. Very reasonable pet fee. Free breakfast was superb for its price, with egg bacon and choco drink. Location feels safe, as I walk my dog around vicinity at night to pee, lots of grass areas as well.
Stayed 1 night in Apr 2024
Response from Best Western Alderwood on 29 Apr 2024
Thank you Ace for your review! We hope to see you again soon!

10/10 Excellent

Don

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The quality of the food was exceptional. Nice diversity and some quality brands. Always well stocked and kept clean. Great location to do the sightseeing that we did.
Stayed 6 nights in Apr 2024
Response from Best Western Alderwood on 28 Apr 2024
Hello Don, Thank you for taking the time to review Best Western Alderwood. I am so happy to hear that you enjoyed our complimentary hot breakfast buffet! I will be sure to pass your compliments along to our staff members.

8/10 Good

Zhong Joann

Stayed 2 nights in Apr 2024
Response from FD on 19 May 2024
Glad you had a great stay! Thank you for staying with us!

8/10 Good

Guoyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pricing reasonable
Stayed 2 nights in Apr 2024
Response from Best Western Alderwood on 29 Apr 2024
Thank you for your review, come see us again!

10/10 Excellent

Robert, Mill Creek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing bad to say about my stay. It was cut short due to an early flight. But I will definitely come back when it's time to travel again.
Stayed 1 night in Apr 2024
Response from Best Western Alderwood on 29 Apr 2024
Thank you for your review, come see us again!

10/10 Excellent

Phil

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from FD on 27 Apr 2024
Thank you for staying with us! Glad you enjoyed your stay!

10/10 Excellent

TAM, CAMBRIDGE

Liked: Cleanliness, property conditions & facilities
Not
Stayed 3 nights in Apr 2024
Response from La Vona on 1 May 2024
Thank you so much Tam for the review. It is important to us to make sure that our guests have a wonderful experience.

6/10 Okay

eugene, kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed on the 2nd floor and had a weird smell. One thing that drove a bit crazy was the bed. Right side bed looked like it got retucked in bc one side was very wrinkled n the other side was perfect. So looks like the bedding wasnt changed from b4.
Stayed 1 night in Apr 2024
Response from Best Western Alderwood on 29 Apr 2024
Thank you for bringing this to our attention. We’re sorry you had a bad experience with the bed. We’ll strive to do better and pass it along to our maintenance department.

4/10 Poor

Charmaine

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is very old, i have alergies and as soon as i entered the room my eyes started watering from the moldy/musty smell. Bed sheets im hoping were clean but they were stained. Front desk customer service was amazing, very helpful and accommodating. Thank you so much for the front desk attendant.
Stayed 1 night in Apr 2024
Response from Best Western Alderwood on 24 Apr 2024
Hello Charmaine, Thank you for taking the time to let us know how we are doing. I am sorry to hear about your allergies and how they were affected. I am happy to know that you received amazing customer service. I will pass your comments on to our head housekeeper. We hope you come back again to see our improvements.

6/10 Okay

Victoria

Disliked: Cleanliness
It’s too much traffic
Stayed 1 night in Apr 2024
Response from Best Western Alderwood on 29 Apr 2024
Sorry to hear that, we apologize for the inconvenience this may have caused you.

8/10 Good

Karen

Travelled with partner
Good
Stayed 2 nights in Apr 2024
Response from Best Western Alderwood on 21 Apr 2024
Hello Karen, Thank you for taking the time to review Best Western Alderwood. We hope you come back to see us again soon!

8/10 Good

Liz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice!! My room was easy to locate. The inside of my room was clean! The hot tub was super relaxing :) and breakfast was yummy! Recommend coming here
Stayed 1 night in Apr 2024
Response from Best Western Alderwood on 19 Apr 2024
Thank you for staying with us, we hope you come back to see us again soon!

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from FD on 17 Apr 2024
Thank you for staying with us. Have a great day!

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Management on 17 Apr 2024
Thank you for staying with us we hope to see you again!!

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities
The jacuzzi suites are awesome. Only complaint I have is that the jets are so loud they ask you not to use them after 10:00pm.
Stayed 2 nights in Apr 2024
Response from Best Western Alderwood on 16 Apr 2024
We apologize for the inconvenience this may have caused, unfortunately since they are very loud, we have to have them turn off by 10 due to other rooms nearby. Once again, we apologize for the inconvenience.

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, clean place in the heart of Lynnwood
Stayed 1 night in Apr 2024
Response from Best Western Alderwood on 16 Apr 2024
Thank you for staying with us we hope to see you again!!

8/10 Good

Chel

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Great staff, price, and convenience. Bathroom not the cleanest.
Stayed 2 nights in Apr 2024
Response from Best Western Alderwood on 16 Apr 2024
Thank you for your feedback we sure do appreciate it, we will let the housekeeping department know to double check cleanest in bathrooms. We hope to see you again!

10/10 Excellent

Anita

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice. Quiet. Nice rooms. Comfy beds
Stayed 2 nights in Feb 2024
Response from Best Western Alderwood on 13 Apr 2024
Hello Anita, Thank you for taking the time to review Best Western Alderwood. I am so pleased to know that you enjoyed your stay. We look forward to welcoming you back the next time you are in the Lynwood, WA area.

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Apr 2024
Response from Best Western Alderwood on 13 Apr 2024
Hello Gina, Thank you for your lovely review! We hope to welcome you back the next time you are in the Lynnwood, WA area.

10/10 Excellent

Melanie

Stayed 2 nights in Apr 2024
Response from Best Western Alderwood on 13 Apr 2024
Hello Melanie, Thank you for taking the time to let us know how we are doing! We hope to see you the next time you are in town.

6/10 Okay

Francisco

Business traveller
noisy
Stayed 1 night in Apr 2024
Response from Best Western Alderwood on 11 Apr 2024
Thank you for staying with us, I am sorry to hear it was too noisy for you. We apologize for any inconvenience this may have caused.

8/10 Good

Kenneth

Liked: Cleanliness, staff & service
Close to shopping and the freeway
Stayed 1 night in Apr 2024
Response from Best Western Alderwood on 10 Apr 2024
Thank you for staying with us, we hope you enjoyed your stay!

10/10 Excellent

Marguerite, Bothell

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful. Breakfast was fresh and hot, great selections for a free breakfast.
Stayed 2 nights in Apr 2024
Response from Best Western Alderwood on 10 Apr 2024
Thank you for staying with us, we hope you enjoyed your stay!

8/10 Good

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to shopping and easy to get to
Stayed 2 nights in Apr 2024
Response from Best Western Alderwood on 9 Apr 2024
Thank you for your review. We are glad you enjoyed your stay with us & hope youstay with us again.

2/10 Terrible

Parmvir

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our toilet in room #110 wasnt working, didnt have hot water, the television was blurry and seemed to not work properly
Stayed 1 night in Apr 2024
Response from Best Western Alderwood on 9 Apr 2024
Thank you for letting us know this information. We are sorry to hear that we did not meet your expectations. We have fixed these issues and hope you come back again.

10/10 Excellent

Sanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an amazing place to be. I really enjoyed my stay. The place is so neat, well organized and quiet. I will come back again by the grace of God
Stayed 6 nights in Apr 2024
Response from Best Western Alderwood on 8 Apr 2024
Thank you Sanna I am glad you enjoyed your stay with us and look forward to seeing you again.

10/10 Excellent

Bart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Best Western Alderwood on 8 Apr 2024
Thank you Bart for your review

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has been updated and is clean
Stayed 1 night in Apr 2024
Response from Best Western Alderwood on 8 Apr 2024
Thank you Kimberly for the review and noticing.the update on hotel.

10/10 Excellent

christopher

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
the buidling is older however it is clean and good location
Stayed 1 night in Mar 2024
Response from Best Western Alderwood on 2 Apr 2024
Thank you Christopher for your review!

10/10 Excellent

Michell

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient Clean Friendly
Stayed 1 night in Mar 2024
Response from Best Western Alderwood on 1 Apr 2024
Hello Michell, Thank you for taking the time to review Best Western Alderwood. I am happy to see that you enjoyed our property and how clean and convenient it is. I am also pleased to know that you enjoyed our friendly staff! We hope to see you again!