Seaburn Hotels, Newcastle-upon-Tyne

"Lovely staff Room Was clean just a very old building Iron ironing board and kettle in the room Parking £10 in the gate carpark 26hrs "

"Stayed for one night after attending a nearby event….. Had a great experience at the Copthorne Hotel. Staff, room, bar and breakfast were all spot on."

"Lovely hotel in a perfect location, we got a really good deal, so we’re very happy with our stay. We also got 50% off the menu in the chez mal restaurant using the fork app. Lovely food but very pricey without the discount. Would definitely stay again if the price was right. Great hotel car parking opposite at a bargain price of £6 for 24 hrs "

"The room we were staying, the decor was tired - not worthy of a 4 star hotel unfortunately. Upon arrival, wardrobe door was hanging off hinges, the wifi receiver box was hanging of the wall - room was also very dark. Pointed out wardrobe door to concierge and they had it fixed the next day, but should have been done before guest arrival - tables in hallway tired and peeling off. The staff was friendly though, especially in the breakfast room. Breakfast had a good choice."

"Beautiful hotel with an amazing old world feel. Our room was decorated/furnished in keeping with the castle and was very clean and comfotable. Wandering through the castle and court yard is highly recommended to soak up the whole atmosphere. An added bonus for me was to meet Lady Poppet - Lumley Castle's resident cat ❤️ She and the staff were all very welcoming and helpful. "

"Impressed with this hotel which I have been in previously for a drink and a meal on separate occasions but would now always look to stay there as opposed to other hotels in the area. "

"Room was quite large. Had everything we needed including hairdryer an iron and ironing board. Buffet breakfast was tasty and plenty of choice. "

"First room was in the new building,but we got moved as 356 wasnt dog friendly ?? We stayed in 358 in february for 2 nights with our dog so couldnt understand this , we asked for dog friendly and a sea view . Put us in room 131, this was in the basement ,room smelled of urine and the window had no sealant the wind howled through , we asked to be moved and also for a sea view, the girlon reception said there wasnt any, she was grumpy and un helpful. We were then given room 119.with a view of the carpark. This was very old and a cold room , the duvets are thin and could do with replacing , we stayed for 3 nights and made the most of it, we noticed sea view rooms empty near our room, but didnt feel we could ask the reception again after the frosty feeling we got from the girl on there . We ate in the hotel for tea with the dog we could only go on the tiled area 4 or 5 tables it was very cold in this area as it was near the main automatic door out of the hotel. Swimming pool was warm , sauna hot tub and steam room were hot , towels exchanged for fresh when you leave. We will stay here again as its a good location , but hopefully with a sea view room. "

"We all enjoyed the breakfast. We had meals in the evening two nights of our stay and would like to commend the waiter Mike who went above and beyond on his duties, very attentive, polite and courteous. "