Sawtelle Japantown Hotels, Los Angeles

"My family and I stayed at this location before and after our cruise. I loved that they offered airport shuttle. That waa a huge help for us flying in/out. The first check in we stayed 2 nights and got a king bed with thr sofa bed. I requested a high floor and hiped to have a view of the area seeing it waa my 1st time in the area. We was given the 5th floor on the back side. We had NO view, the windows was frosted so you had no view. The king bed was very uncomfortable and hard. My son slept on the sofa bed and he said their wasnt enough blankets or pillows (1 blanket and 1 pillow). I was concerned about hearing planes but never heard much noise from outside and barely heard the planes. When we checked in the 1st time, the gentleman was very friendly and helpful. We had dinner at the restaurant and the food was AMAZING. It was nice thay the hotel offered happy hour with snacks and 2 beverages for free. Great way to unwind in the evening before bed. The hotel is absolutely breathtaking. I loved all the flowers and the waterfall/pond with the turtles. Breakfast buffet was spectacular, the made to order eggs was my favorite. It would have been nice to offer bacon as a choice, not everyone likes sausage. The 2nd check on we got the 2 queen beds with the sofa bed and waa given the 3rd floor in the front. The beds was very comfortable!! The sofa bed was still very uncomfortable with lack of covers and pillows again. It was hard to sleep when outside 2 men was leaf blowing late at "

"Close to highway and a little noisy. Some problem to find parking space if arrive late."

"Great customer service and appreciate how clean the hotel is. Great rate too. Thank you"

"Room was clean, facilities were well kept, staff was friendly. Very quiet despite being righ by the airport. Easy in and out access and appreciated the dedicated parking for hotel guests. "

"Yes"

"The hotel was really clean , the staff friendly, and location very accessible. "

"Nice property, but a couple of things that could help, calling and talking to someone is sometimes impossible, i left a jacket on a Sonesta airport shuttle , just getting a reply to a email seemed a monumental task, with no reply if they could or could not find it. The description of where the shuttles pick people up could be much better, even a simple picture of a typical location would help."

"Good "

"Relatively expensive breakfast. Room was clean enough. Staff helpful, location great. "