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"very friendly staff and lot of amenities"

"Great location - easy walking distance to most attractions. Room was clean, and good amount of space for 3 adults. Comfortable beds, and good shower pressure. Staff in the hotel were very helpful, and the included breakfast is handy to save on costs. Bern in general is a great central location to use as a base for day trips elsewhere including Zermatt (Matterhorn) and Jungfraujoch."

"Very friendly staff. Rooms good, albeit not luxurious."

"Clean and courteous "

"Location, location, location "

"Fantastic luxury hotel. Pool and steam room perfect for children’s hour 16:00-17:00."

"This place was super clean, very centralized to old town bern and the train station that I rarely took the bus. I even walked alone at night and felt safe. it exceeded my expectations and you get a free bus pass. I will definitely be back! "

"The night desk manager helped me retrieve my iPhone that I dropped in a Huber car,"

"We had a wonderful stay. The breakfast was above our expectations and it was so nice to be able to enjoy it onsite without having to walk the city around to find somewhere. Staff were helpful and there were some lovely other touches. I was more than happy that we booked this hotel at the last minute and would definitely stay again."