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Reviews of Sandman Hotel Saskatoon

3 out of 5
Sandman Hotel Saskatoon
310 Circle Dr W, Saskatoon, SK

Reviews

8.4

Very good

Rating 10 - Excellent. 676 out of 1452 reviews" "
Rating 8 - Good. 470 out of 1452 reviews" "
Rating 6 - Okay. 166 out of 1452 reviews" "
Rating 4 - Poor. 90 out of 1452 reviews" "
Rating 2 - Terrible. 50 out of 1452 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Tanya, patuanak

Disliked: Cleanliness, staff & service, property conditions & facilities
Housekeeping woke us up at 8am when checkout is at 11
Stayed 1 night in May 2024

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in May 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay. Quite.
Stayed 2 nights in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in May 2024
Response from Bev. G General Manager on 22 May 2024
Dear David,Thank you for your review and for choosing The Sandman Hotel, Saskatoon. Hope to see you again soon! Best Regards

6/10 Okay

Ricardo

Travelled with group
Liked: Staff & service
Was a nice stay overall
Stayed 1 night in May 2024

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities
It was an okay hotel for the price. Matter of fact, Denny's and Shark club are attached to the hotel so that made it easy for meals. I had noisy neighbors above me, but after a call to the front desk it was resolved. When I stayed for my 2nd night, they even phoned my room to make sure everything was above expectations. Wasn't a fan of the locals who were around at night. Didn't feel safe to have a smoke at night cause I'd be harassed for smokes or spare change. Not The Sandman fault, though.
Stayed 1 night in May 2024
Response from Bev. G General Manager on 22 May 2024
Dear Damian,Thank you for your review and for your valued feedback. We hope you had a comfortable stay with us and look forward to seeing you again soon! Best Regards

6/10 Okay

Larrissa

Travelled with family
Liked: Staff & service
The pool was not kid friendly... no area for young kids
Stayed 2 nights in May 2024

8/10 Good

Rob

Liked: Staff & service
Stayed 1 night in May 2024
Response from Bev. G General Manager on 22 May 2024
Dear Rob,Thank you for choosing The Sandman Hotel, Saskatoon. We hope you had a comfortable stay with us and look forward to seeing you again in the future. Best Regards

10/10 Excellent

Lanette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Bev. G General Manager on 22 May 2024
Dear Lanette,Thank you for choosing The Sandman Hotel, Saskatoon. It looks like you enjoyed your stay, and we look forward to seeing you again in the future. Best Regards

6/10 Okay

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities
The breaker blew late at night, and when we asked the next day to fix it, they did fix it promptly, though suggested we not use everything at once. It was the 2 air conditioners, the main lights, and plug ins in the main area (were in a king suite). King bed was comfy! Everything seemed dated and baseboards and trim were coming off, and peeling of paint just made the room look dingy. Someone came and knocked on our door in the afternoon, (stayed 2 nights) and asked if we just checked in. I said no, we were here for 2 nights. He said they had this room listed as empty. 🙈 Otherswise, a decent place.
Stayed 2 nights in May 2024
Response from Bev. G General Manager on 16 May 2024
Dear Ashley,Thank you for your review and for your valued feedback. Please accept our sincerest apologies for the problems encountered. I have shared your feedback with our Maintenance team. We are also very excited to announce upcoming renovations in 2024. Again, our sincere apologies and hoping you will afford The Sandman Hotel, Saskatoon another opportunity in the future. Best Regards,

6/10 Okay

Daryl

Business traveller
Liked: Staff & service, property conditions & facilities
Q
Stayed 2 nights in Mar 2024
Response from Bev. G General Manager on 14 May 2024
Dear Daryl,Thank you for your review. Please accept our sincere apologies for not meeting your expectations. We do care about your comfort and hoping you will extend The Sandman Hotel, Saskatoon another opportunity in the future. Best Regards,

2/10 Terrible

torrie

Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
The desk clerk was nowhere to be seen during check in. I had to call the hotel to have someone come to the desk. They didn’t have my correct reservation. The area feels unsafe, the toilet in my room was clogged on arrival. Overall a very disappointing stay. Will not be back
Stayed 1 night in May 2024
Response from Bev. G General Manager on 14 May 2024
Dear Torrie,Thank you for your review. Please accept our sincerest apologies for the problems encountered with both check in and plumbing issues. This Was certainly unacceptable and not in keeping with our standard of service. I have shared your feedback with both our Front Desk Management team and Maintenance, Torrie, we do care and hoping you will afford The Sandman Hotel, Saskatoon another opportunity in the future. Best Regards,

6/10 Okay

Don

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bed was tiny and pillows awful, decently clean, staff was nice
Stayed 1 night in May 2024
Response from Bev. G General Manager on 14 May 2024
Dear Don,Thank you for your review and for your valued feedback. Please accept our sincere apologies for not meeting your expectations. We have many different room types that feature a king size bed. On your next trip to Saskatoon, we would be delighted to upgrade you to one of our suites. Hope to see you again in the future. Best Regards

8/10 Good

Melissa

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Bev. G General Manager on 14 May 2024
Dear Melissa,Thank you for your review. We hope you had a comfortable stay with us and look forward to seeing you again in the future. Best Regards

8/10 Good

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the king room and bedding, shower and overall amenities plus accessible restaurant/bar in building
Stayed 1 night in May 2024
Response from Bev. G General Manager on 13 May 2024
Dear Larry,Thank you for your review. We were delighted you had a comfortable stay with us and look forward to being your host again in the future. Best Regards

10/10 Excellent

Dwayne, Canora

Check in was 2 minutes. Quick and easy!! Rooms are great. Good a/c nice comfy bed!! Recommend this motel 5 star!!
Stayed 1 night in May 2024
Response from Bev. G General Manager on 13 May 2024
Dear Dwayne,Thank you for your review and for choosing The Sandman Hotel, Saskatoon. We appreciate your valued feedback and look forward to seeing you again in the future. Best Regards

10/10 Excellent

Glenn

Business traveller
Liked: Amenities
It was a fast and friendly check in.
Stayed 1 night in May 2024
Response from Bev. G General Manager on 10 May 2024
Dear Glenn,Thank you for your review. We appreciate your kind words and hope you had an enjoyable stay with us! We look forward to being your host again in the future. Best Regards

4/10 Poor

Geoff

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Wouldn't stay here again, I booked two nights, but left after one. My room had been smoked in, which made for an unpleasant stay
Stayed 2 nights in May 2024
Response from Bev. G General Manager on 13 May 2024
Dear Geoff,Thank you for your review. Please accept our sincerest apologies for the problems encountered. This was certainly unacceptable and not in keeping with our standard of service. The Sandman Hotel, Saskatoon is 100% non-smoking! and this should have not happened. Geoff, again, our sincere apologies and hoping you will afford The Sandman Hotel, Saskatoon another opportunity in the future. Best Regards

4/10 Poor

Kenneth

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was no fridge in the room
Stayed 1 night in May 2024
Response from Bev. G General Manager on 14 May 2024
Dear Kenneth,Thank you for your review and for choosing The Sandman Hotel, Saskatoon. We have many different guest room options that feature a fridge and microwave, also an array of suites that showcase, mini kitchenettes. Hope to see you again in the future.

8/10 Good

Lloyd

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to airport
Stayed 1 night in May 2024
Response from Bev. G General Manager on 13 May 2024
Dear Lloyd,Thank you for choosing The Sandman Hotel, Saskatoon. We hope you had enjoyed your stay with us and look forward to seeing you again in the future. Best Regards

6/10 Okay

PAUL

Disliked: Cleanliness
Stayed 4 nights in May 2024
Response from Bev. G General Manager on 10 May 2024
Dear Paul,Thank you for choosing The Sandman Hotel, Saskatoon. Please accept our sincere apologies for not meeting your expectations. We do care about your comfort and hoping you will extend us another opportunity in the future. Best Regards

10/10 Excellent

Rejean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very specious room
Stayed 1 night in May 2024
Response from Bev. G General Manager on 10 May 2024
Dear Rejean,Thank you for your review. We hope you had a comfortable visit with us and look forward to seeing you again in the future. Best Regards,

4/10 Poor

Tamara

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness
Room wasn’t cleaned. Trash wasn’t taken. Had to call for towels!
Stayed 2 nights in May 2024
Response from Bev. G General Manager on 13 May 2024
Dear Tamara,Thank you for your review. Please accept our sincere apologies for not meeting your expectations. Guest rooms are serviced upon request, and this should have been advised upon check in. Tamara, again my sincere apologies and hoping you will afford The Sandman Hotel, Saskatoon another opportunity in the future. Best Regards

6/10 Okay

Calvin

Front desk staff glued to their computers not very welcoming
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 13 May 2024
Dear Calvin,Thank you for your review and for your valued feedback. Please accept our sincere apologies. I have shared your comments with our Guest Services team for review. Hoping you will afford The Sandman Hotel, Saskatoon another opportunity in the future. Best Regards

8/10 Good

Wendy

Travelled with partner
The rooms were nice and comfortable. Average for property cleanliness however the rooms were spotless as were the hallways.
Stayed 1 night in May 2024
Response from Bev. G General Manager on 6 May 2024
Dear Wendy,Thank you for your review and for your valued feedback. Hope to see you again in the future. Best Regards

10/10 Excellent

Hemant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 6 May 2024
Dear Hemant,Thank you for your review. We were delighted to see you had enjoyed your stay with us and look forward to seeing you again in the future. Best Regards

2/10 Terrible

Ama Frimpomaa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was worn out and not properly cleaned. The were some stains on the furniture and the property looked worn out. It just ok for the price paid but I would not recommend it.
Stayed 1 night in Feb 2024
Response from Bev. G General Manager on 6 May 2024
Dear Ama,Thank you for your review and for your valued feedback. Please accept our sincerest apologies for not meeting your expectations. We are very excited to announce upcoming renovations in 2024. Hoping you will afford The Sandman Hotel, Saskatoon another opportunity in the future. Best Regards

8/10 Good

Gayle

Travelled with family, Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
The carpet was dirty in our room. We had ants on the room on the main floor.
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 6 May 2024
Dear Gayle,Thank you for your review. Please accept our sincere apologies for the problems encountered with your stay. I have shared your feedback with our team. Hoping you will afford The Sandman Hotel, Saskatoon another opportunity in the future. Best Regards

10/10 Excellent

Nicole, MOOSE JAW

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Easy location to get to. Close to shopping centres
Stayed 1 night in May 2024
Response from Bev. G General Manager on 6 May 2024
Dear Nicole,Thank you for your review. We were delighted to see you enjoyed y our stay with us and look forward to seeing you again in the future. Best Regards

8/10 Good

Monty

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and accessible
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 6 May 2024
Dear Monty,Thank you for your review. We hope you had a comfortable stay with us and look forward to being your host again in the future. Best Regards,

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Starting to show it's age, but very comfortable and quiet
Stayed 1 night in May 2024
Response from Bev. G General Manager on 6 May 2024
Dear Barry, Thank you for your review and for your valued feedback. We are very excited to announce upcoming renovations in 2024. Please stay tuned! Hope to see you again soon!

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed good location
Stayed 1 night in May 2024
Response from Bev. G General Manager on 6 May 2024
Dear Rodney,Thank you for your review. We are very happy to see you had a comfortable stay with us and look forward to seeing you again soon! Best Regards

6/10 Okay

David

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Service and check in was good but room furniture is getting worn. There was a person passed out on the lobby couch.
Stayed 1 night in May 2024
Response from Bev. G General Manager on 6 May 2024
Dear David,Thank you for your review and for your valued feedback. Please accept our sincere apologies for the problems encountered during your stay. We do care about your comfort. We are also excited to announce upcoming renovations in 2024. Hope to see you again in the future. Best Regards

4/10 Poor

Jocelyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Bev. G General Manager on 6 May 2024
Dear Jocelyn,Thank you for your review. Please accept our sincerest apologies for not meeting your expectations. We do care about your comfort and hoping to speak with you directly with regards to your stay. Hoping you will afford The Sandman Hotel, Saskatoon another opportunity in the future. Best Regards

10/10 Excellent

Jean

Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 22 May 2024
Dear Jean,Thank you for your review. It looks like you had a comfortable stay with us and look forward to being your host again in the future. Best Regards

10/10 Excellent

Carol

Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 22 May 2024
Dear Carol,Thank you for choosing The Sandman Hotel, Saskatoon. We were very happy you enjoyed your stay with us and look forward to seeing you again in the future. Best Regards

10/10 Excellent

Dennis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was good for what I needed
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 30 Apr 2024
Dear Dennis,Thank you for your review. We were delighted you had an enjoyable stay with us and look forward to seeing you again in the future. Best Regards,

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems at all
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 30 Apr 2024
Dear Tom,Thank you for your review. Happy to see you had a comfortable stay with us and look forward to seeing you again in the future. Best Regards,

10/10 Excellent

Tara

Liked: Cleanliness, staff & service
The room was amazing however there must be a problem with high humidity. Almost every line where the wall paper touches the next piece of wall paper, has began to lift significantly. This will need to be fixed before someone pulls the paper off the wall.
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 30 Apr 2024
Dear Tara,Thank you for your review and for your valued feedback. I have shared your comments with our Maintenance team. We were delighted you enjoyed your visit with us and hope to see you again soon! Best Regards

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything was good No fridge or microwave was a bit of a dissapointment
Stayed 2 nights in Apr 2024
Response from Bev. G General Manager on 1 May 2024
Dear Scott,Thank you for your review and for your valued feedback. Please accept my sincere apologies. 90% of our guestrooms do have the fridge and microwave. hoping you will afford The Sandman Hotel, Saskatoon another opportunity in the future. Best Regards

6/10 Okay

Samantha

Business traveller
Liked: Staff & service
Location was perfect for what we needed but the cleanliness left much to be desired. It also reeked of cigarettes in our room which was really unfortunate.
Stayed 2 nights in Apr 2024
Response from Bev. G General Manager on 30 Apr 2024
Dear Samantha,Thank you for your review and for your valued feedback. Please accept our sincere apologies for the problems encountered with your guestroom. Thís was certainly unacceptable and not in keeping with our standard of service. I have shared your comments with our housekeeping team for review. Hoping you will extend The Sandman Hotel, Saskatoon another opportunity in the future. Best Regards

6/10 Okay

Misty

Disliked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Bev. G General Manager on 6 May 2024
Dear Misty,Thank you for your review and for choosing The Sandman Hotel Saskatoon. Please accept our sincerest apologies for not meeting your expectations. We hope you will afford The Sandman Hotel, Saskatoon another opportunity in the future to show you a "5" Star visit! Best Regards

4/10 Poor

Matthew

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 30 Apr 2024
Dear Matthew,Thank you for your review. Please accept our sincere apologies for not meeting your expectations. We do care about our guest's comfort and hoping you will extend The Sandman Hotel, Saskatoon another opportunity in the future. Best Regards,

4/10 Poor

Kevin

Disliked: Property conditions & facilities
Run down and outdated . Drain from upstairs room leaking into shower in my room
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 30 Apr 2024
Dear Kevin,Thank you for your review. Please accept our sincere apologies for the problems encountered with your guestrooms. This information was shared with our Maintenance team for rectification. We are also very excited to announce upcoming renovations in 2024. Hoping you will afford The Sandman Hotel, Saskatoon another opportunity in the future. Best Regards,

10/10 Excellent

Dillan

Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 22 May 2024
Dear DillanThank you for your review. We appreciate your patronage and look forward to seeing you again in the future!Best Regards

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 30 Apr 2024
Dear Tamara,Thank you for your review and for choosing The Sandman Hotel, Saskatoon. We were delighted you had a comfortable stay with us and hope to see you again soon! Best Regards,

4/10 Poor

Steve

Travelled with family
Disliked: Property conditions & facilities
Small rooms
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 30 Apr 2024
Dear Steve,Thank you for your review. Please accept our sincere apologies for not meeting your expectations. For your comfort, we have six different room types, varying in different sizes, including King suites. Hoping you will extend The Sandman Hotel, Saskatoon another opportunity in the future. Best Regards

8/10 Good

Frances

Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 16 May 2024
Dear Frances,Thank you for your review. We hope you had a comfortable stay with us and look forward to seeing you again soon! Best Regards

6/10 Okay

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 30 Apr 2024
Dear Allan,Thank you for your review. Please accept our sincere apologies for not meeting your expectations. We do care about your comfort and hoping you will extend The Sandman Hotel, Saskatoon another opportunity in the future. Best Regards,

2/10 Terrible

Pierre Marc

Disliked: Staff & service
Stayed 4 nights in Apr 2024
Response from Bev. G General Manager on 30 Apr 2024
Dear Pierre Marc,Thank you for your review. Please accept our sincere apologies for not meeting your expectations. Hoping you will reach out to me directly so we may discuss the aspects of your stay. Hoping you will afford The Sandman Hotel, Saskatoon