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Reviews of Sandman Hotel Saskatoon

3 out of 5
Sandman Hotel Saskatoon
310 Circle Dr W, Saskatoon, SK

Reviews

8.4

Very good

Rating 10 - Excellent. 669 out of 1435 reviews" "
Rating 8 - Good. 467 out of 1435 reviews" "
Rating 6 - Okay. 161 out of 1435 reviews" "
Rating 4 - Poor. 89 out of 1435 reviews" "
Rating 2 - Terrible. 49 out of 1435 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Glenn

Business traveller
Liked: Amenities
It was a fast and friendly check in.
Stayed 1 night in May 2024
Response from Bev. G General Manager on 10 May 2024
Dear Glenn,Thank you for your review. We appreciate your kind words and hope you had an enjoyable stay with us! We look forward to being your host again in the future. Best Regards

4/10 Poor

Geoff

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Wouldn't stay here again, I booked two nights, but left after one. My room had been smoked in, which made for an unpleasant stay
Stayed 2 nights in May 2024

4/10 Poor

Kenneth

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was no fridge in the room
Stayed 1 night in May 2024

8/10 Good

Lloyd

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to airport
Stayed 1 night in May 2024

6/10 Okay

PAUL

Disliked: Cleanliness
Stayed 4 nights in May 2024
Response from Bev. G General Manager on 10 May 2024
Dear Paul,Thank you for choosing The Sandman Hotel, Saskatoon. Please accept our sincere apologies for not meeting your expectations. We do care about your comfort and hoping you will extend us another opportunity in the future. Best Regards

10/10 Excellent

Rejean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very specious room
Stayed 1 night in May 2024
Response from Bev. G General Manager on 10 May 2024
Dear Rejean,Thank you for your review. We hope you had a comfortable visit with us and look forward to seeing you again in the future. Best Regards,

4/10 Poor

Tamara

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness
Room wasn’t cleaned. Trash wasn’t taken. Had to call for towels!
Stayed 2 nights in May 2024

6/10 Okay

Calvin

Front desk staff glued to their computers not very welcoming
Stayed 1 night in Apr 2024

8/10 Good

Wendy

Travelled with partner
The rooms were nice and comfortable. Average for property cleanliness however the rooms were spotless as were the hallways.
Stayed 1 night in May 2024
Response from Bev. G General Manager on 6 May 2024
Dear Wendy,Thank you for your review and for your valued feedback. Hope to see you again in the future. Best Regards

10/10 Excellent

Hemant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 6 May 2024
Dear Hemant,Thank you for your review. We were delighted to see you had enjoyed your stay with us and look forward to seeing you again in the future. Best Regards

2/10 Terrible

Ama Frimpomaa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was worn out and not properly cleaned. The were some stains on the furniture and the property looked worn out. It just ok for the price paid but I would not recommend it.
Stayed 1 night in Feb 2024
Response from Bev. G General Manager on 6 May 2024
Dear Ama,Thank you for your review and for your valued feedback. Please accept our sincerest apologies for not meeting your expectations. We are very excited to announce upcoming renovations in 2024. Hoping you will afford The Sandman Hotel, Saskatoon another opportunity in the future. Best Regards

8/10 Good

Gayle

Travelled with family, Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
The carpet was dirty in our room. We had ants on the room on the main floor.
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 6 May 2024
Dear Gayle,Thank you for your review. Please accept our sincere apologies for the problems encountered with your stay. I have shared your feedback with our team. Hoping you will afford The Sandman Hotel, Saskatoon another opportunity in the future. Best Regards

10/10 Excellent

Nicole, MOOSE JAW

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Easy location to get to. Close to shopping centres
Stayed 1 night in May 2024
Response from Bev. G General Manager on 6 May 2024
Dear Nicole,Thank you for your review. We were delighted to see you enjoyed y our stay with us and look forward to seeing you again in the future. Best Regards

8/10 Good

Monty

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and accessible
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 6 May 2024
Dear Monty,Thank you for your review. We hope you had a comfortable stay with us and look forward to being your host again in the future. Best Regards,

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Starting to show it's age, but very comfortable and quiet
Stayed 1 night in May 2024
Response from Bev. G General Manager on 6 May 2024
Dear Barry, Thank you for your review and for your valued feedback. We are very excited to announce upcoming renovations in 2024. Please stay tuned! Hope to see you again soon!

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed good location
Stayed 1 night in May 2024
Response from Bev. G General Manager on 6 May 2024
Dear Rodney,Thank you for your review. We are very happy to see you had a comfortable stay with us and look forward to seeing you again soon! Best Regards

6/10 Okay

David

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Service and check in was good but room furniture is getting worn. There was a person passed out on the lobby couch.
Stayed 1 night in May 2024
Response from Bev. G General Manager on 6 May 2024
Dear David,Thank you for your review and for your valued feedback. Please accept our sincere apologies for the problems encountered during your stay. We do care about your comfort. We are also excited to announce upcoming renovations in 2024. Hope to see you again in the future. Best Regards

4/10 Poor

Jocelyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Bev. G General Manager on 6 May 2024
Dear Jocelyn,Thank you for your review. Please accept our sincerest apologies for not meeting your expectations. We do care about your comfort and hoping to speak with you directly with regards to your stay. Hoping you will afford The Sandman Hotel, Saskatoon another opportunity in the future. Best Regards

10/10 Excellent

Dennis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was good for what I needed
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 30 Apr 2024
Dear Dennis,Thank you for your review. We were delighted you had an enjoyable stay with us and look forward to seeing you again in the future. Best Regards,

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems at all
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 30 Apr 2024
Dear Tom,Thank you for your review. Happy to see you had a comfortable stay with us and look forward to seeing you again in the future. Best Regards,

10/10 Excellent

Tara

Liked: Cleanliness, staff & service
The room was amazing however there must be a problem with high humidity. Almost every line where the wall paper touches the next piece of wall paper, has began to lift significantly. This will need to be fixed before someone pulls the paper off the wall.
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 30 Apr 2024
Dear Tara,Thank you for your review and for your valued feedback. I have shared your comments with our Maintenance team. We were delighted you enjoyed your visit with us and hope to see you again soon! Best Regards

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything was good No fridge or microwave was a bit of a dissapointment
Stayed 2 nights in Apr 2024
Response from Bev. G General Manager on 1 May 2024
Dear Scott,Thank you for your review and for your valued feedback. Please accept my sincere apologies. 90% of our guestrooms do have the fridge and microwave. hoping you will afford The Sandman Hotel, Saskatoon another opportunity in the future. Best Regards

6/10 Okay

Samantha

Business traveller
Liked: Staff & service
Location was perfect for what we needed but the cleanliness left much to be desired. It also reeked of cigarettes in our room which was really unfortunate.
Stayed 2 nights in Apr 2024
Response from Bev. G General Manager on 30 Apr 2024
Dear Samantha,Thank you for your review and for your valued feedback. Please accept our sincere apologies for the problems encountered with your guestroom. Thís was certainly unacceptable and not in keeping with our standard of service. I have shared your comments with our housekeeping team for review. Hoping you will extend The Sandman Hotel, Saskatoon another opportunity in the future. Best Regards

6/10 Okay

Misty

Disliked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Bev. G General Manager on 6 May 2024
Dear Misty,Thank you for your review and for choosing The Sandman Hotel Saskatoon. Please accept our sincerest apologies for not meeting your expectations. We hope you will afford The Sandman Hotel, Saskatoon another opportunity in the future to show you a "5" Star visit! Best Regards

4/10 Poor

Matthew

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 30 Apr 2024
Dear Matthew,Thank you for your review. Please accept our sincere apologies for not meeting your expectations. We do care about our guest's comfort and hoping you will extend The Sandman Hotel, Saskatoon another opportunity in the future. Best Regards,

4/10 Poor

Kevin

Disliked: Property conditions & facilities
Run down and outdated . Drain from upstairs room leaking into shower in my room
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 30 Apr 2024
Dear Kevin,Thank you for your review. Please accept our sincere apologies for the problems encountered with your guestrooms. This information was shared with our Maintenance team for rectification. We are also very excited to announce upcoming renovations in 2024. Hoping you will afford The Sandman Hotel, Saskatoon another opportunity in the future. Best Regards,

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 30 Apr 2024
Dear Tamara,Thank you for your review and for choosing The Sandman Hotel, Saskatoon. We were delighted you had a comfortable stay with us and hope to see you again soon! Best Regards,

4/10 Poor

Steve

Travelled with family
Disliked: Property conditions & facilities
Small rooms
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 30 Apr 2024
Dear Steve,Thank you for your review. Please accept our sincere apologies for not meeting your expectations. For your comfort, we have six different room types, varying in different sizes, including King suites. Hoping you will extend The Sandman Hotel, Saskatoon another opportunity in the future. Best Regards

6/10 Okay

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 30 Apr 2024
Dear Allan,Thank you for your review. Please accept our sincere apologies for not meeting your expectations. We do care about your comfort and hoping you will extend The Sandman Hotel, Saskatoon another opportunity in the future. Best Regards,

2/10 Terrible

Pierre Marc

Disliked: Staff & service
Stayed 4 nights in Apr 2024
Response from Bev. G General Manager on 30 Apr 2024
Dear Pierre Marc,Thank you for your review. Please accept our sincere apologies for not meeting your expectations. Hoping you will reach out to me directly so we may discuss the aspects of your stay. Hoping you will afford The Sandman Hotel, Saskatoon

6/10 Okay

Mercedes

Business traveller, Travelled with partner
The price was good for what it was. Check in was quick as I paid before hand. Took a couple minutes to pay deposit. Over all would stay here again.
Stayed 2 nights in Apr 2024
Response from Bev. G General Manager on 25 Apr 2024
Dear Mercedes,Thank you for your review and for your valued feedback. We hope you enjoyed your stay with us and look forward to being your host again in the future. Best Regards

10/10 Excellent

Zahra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 25 Apr 2024
Dear Zahra, thank you for your review and for choosing The Sandman Hotel, Saskatoon. We were delighted you had a comfortable stay with us and hope to see you again soon! Best Regards

4/10 Poor

Lesley

Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 25 Apr 2024
Dear Lesley,Thank you for your review. Please accept our sincere apologies for not meeting your expectations. We do care about your comfort and hope you will extend The Sandman Hotel, Saskatoon another opportunity in the future. Best Regards

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 25 Apr 2024
Dear Trevor,Thank you for your review. We hope you had a comfortable stay with us and look forward to seeing you again in the future. Best Regards

4/10 Poor

Louise

Property was good, service good. But beware…. Book the room through Expedia for $132 and paid $200 at the hotel.
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 25 Apr 2024
Dear Louise,Thank you for your review. We were happy that you had a comfortable stay with us. Hope to see you again in the future. Best Regards

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Bev. G General Manager on 25 Apr 2024
Dear James,Thank you for your review and for choosing The Sandman Hotel, Saskatoon. Hope to see you again in the future. Best Regards

10/10 Excellent

Diana

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its at the perfect location, in the center of all my favorite stores and restaurants so the driving distance to everywhere i want to go, is really short.
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 22 Apr 2024
Dear Diana,Thank you for your review and for choosing The Sandman Hotel, Saskatoon. We appreciate your feedback and look forward to seeing you again in the future. Best Regards

8/10 Good

Juliet

Very good
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 22 Apr 2024
Dear Juliet,Thank you for your review. We hope you had a comfortable stay with us and look forward to seeing you again soon! Best Regards

8/10 Good

Nicole

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 23 Apr 2024
Dear Nicole,Thank you for choosing The Sandman Hotel, Saskatoon. We hope you had a comfortable stay with us and look forward to seeing you again in the future. Best Regards

8/10 Good

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has 2 restaurants. One of them is open 24 hours.
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 22 Apr 2024
Dear Shannon,Thank you for your review. We appreciate your feedback. We hope you had enjoyed your stay with us and look forward to being you host again in the future. Best Regards,

6/10 Okay

Bonnie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
The hotel was quiet and the front desk staff were friendly and helpful. The only thing was that I had booked a room for 4 nights and housekeeping did not come to the room once to clean or take out garbage.once.
Stayed 4 nights in Apr 2024
Response from Bev. G General Manager on 25 Apr 2024
Dear Bonnie, Thank you for your review and for your valued feedback. Please accept our sincere apologies for not meeting your expectations. Housekeeping services is provided on request and by placing a room service sign on your guestroom door. This should have advised by our Front Desk team upon check in. Your concerns will certainly be addressed with our Guest Services team. Bonnie, Again, my apologies and hoping you will afford The Sandman Hotel, Saskatoon another opportunity in the future. Best Regards

8/10 Good

Tony

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Bev. G General Manager on 25 Apr 2024
Dear Tony,Thank you for your review and for choosing The Sandman Hotel, Saskatoon. We hope you had a comfortable stay with us and look forward to being your host again in the future. Best Regards

4/10 Poor

Ronald

Business traveller
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
After getting a room that was smoked in,, move to room that the heater screamed, moved to another room that was not very clean and possible bugs
Stayed 4 nights in Mar 2024
Response from Bev. G General Manager on 25 Apr 2024
Dear Ronald,Thank you for your review and for your valued feedback. Please accept our sincerest apologies for the problems encountered. This was certainly unacceptable and not in keeping with our high standard of service. I have addressed your concerns with our team for review and rectification. Hoping you will afford The Sandman Hotel, Saskatoon another opportunity in the future. Best Regards

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Was great
Stayed 2 nights in Apr 2024
Response from Bev. G General Manager on 23 Apr 2024
Dear Jocelyn,Thank you for your review. We were delighted to hear you had enjoyed your stay with us and look forward to being your host again in the future. Best Regards,

10/10 Excellent

Dilpreet

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the rooms
Stayed 11 nights in Apr 2024
Response from Bev. G General Manager on 23 Apr 2024
Dear Dilpreet,Thank you for your review and for choosing The Sandman Hotel, Saskatoon. We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice suite, clean, quiet and staff very friendly- best was that it connects conveniently to restaurant and bar lounge - didn’t have to venture out! Thank you!
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 23 Apr 2024
Dear Karen,Thank you for your review and for the wonderful feedback! We look forward to seeing you again in the future. Best Regards

10/10 Excellent

Keston

Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 10 May 2024
Dear Keston,Thank you for your review. We were delighted you had an enjoyable stay with us and look forward to seeing you again in the future. Best Regards,

10/10 Excellent

Donald

Stayed 1 night in Apr 2024

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 25 Apr 2024
Dear Kelly,Thank you for your review and for choosing The Sandman Hotel, Saskatoon. We were delighted you had enjoyed your stay with us and hope to see you again soon!

6/10 Okay

Brad

Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 6 May 2024
Dear Brad,Thank you for your review. Please accept our sincere apologies for not meeting your expectations. We do care about your comfort and hoping you will afford The Sandman Hotel, Saskatoon another opportunity in the future. Best Regards