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Riu Palace Costa Rica - All Inclusive

4.0 star property
Stylish property on the shore with 4 outdoor swimming pools
your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Riu Palace Costa Rica - All Inclusive

Aerial view
4 outdoor pools, pool umbrellas, pool loungers
Water park
Minibar, in-room safe, desk, blackout curtains
Interior
Reviews
8.2

Very good

Popular amenities

  • BarBarBar
  • All-inclusive
  • Pool
  • Breakfast includedBreakfast includedBreakfast included
  • Room serviceRoom serviceRoom service
  • Spa

Explore the area

Map
Playa Matapalo- Sardinal, Carrillo, Sardinal, Guanacaste
  • Popular LocationDiamante Eco Adventure Park2 min walk
  • Popular LocationOcotal Beach30 min drive
  • Popular LocationCoco Beach34 min drive
  • AirportLiberia (LIR-Daniel Oduber Intl.)45 min drive

Most relevant reviews

ExperimentalCarousel

6/10 Okay

First, we got there. We were supposed to have a king size room. They gave us two double beds and then when they was gonn...
yavonne M
May 31, 2024
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Room options

View all photos for Junior Suite, Courtyard View (U)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Courtyard View (U)

7.3/10 Good

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (E)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Ocean View (E)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (B2C CAN)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Ocean View (B2C CAN)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
Shower/bath combination
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (E)

Minibar, in-room safe, desk, blackout curtains

Suite, Jetted Tub, Ocean View (E)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Jetted bath
  • 73 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Courtyard View (B2C CAN)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Courtyard View (B2C CAN)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (B2C CAN)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Garden View (B2C CAN)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (Jacuzzi (C))

Minibar, in-room safe, desk, blackout curtains

Suite (Jacuzzi (C))

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Jetted bath
  • 73 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Superior (L))

Minibar, in-room safe, desk, blackout curtains

Junior Suite (Superior (L))

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, 2 Bedrooms (U)

Minibar, in-room safe, desk, blackout curtains

Family Suite, 2 Bedrooms (U)

8.2/10 Very good

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
2 bedrooms
Ceiling fan
  • 73 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (U)

Minibar, in-room safe, desk, blackout curtains

Suite, Jetted Tub, Ocean View (U)

9.6/10 Exceptional

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 73 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Garden View (U)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Garden View (U)

8.3/10 Very good

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, 2 Bedrooms (C)

Minibar, in-room safe, desk, blackout curtains

Family Suite, 2 Bedrooms (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
2 bedrooms
Ceiling fan
  • 73 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite (L)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (L)

8.5/10 Very good

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (B2C-US)

Minibar, in-room safe, desk, blackout curtains

Suite, Jetted Tub, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Jetted bath
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (B2C-US)

Minibar, in-room safe, desk, blackout curtains

Family Suite, 2 Bedrooms (B2C-US)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
2 bedrooms
Ceiling fan
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (L)

Minibar, in-room safe, desk, blackout curtains

Suite, Jetted Tub, Ocean View (L)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Jetted bath
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Courtyard View (B2C-US)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Courtyard View (B2C-US)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (B2C-US)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Garden View (B2C-US)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (L)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Ocean View (L)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
Shower/bath combination
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Suite, 2 Bedrooms (L)

Minibar, in-room safe, desk, blackout curtains

Family Suite, 2 Bedrooms (L)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
2 bedrooms
Ceiling fan
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Ocean View (U)

7.9/10 Good

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (E)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Garden View (E)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Courtyard View (E)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Courtyard View (E)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (C)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Ocean View (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, 2 Bedrooms (B2C CAN)

Minibar, in-room safe, desk, blackout curtains

Family Suite, 2 Bedrooms (B2C CAN)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
2 bedrooms
Ceiling fan
  • 73 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (Jacuzzi, B2C CAN)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Courtyard View (C)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Courtyard View (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (C)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Garden View (C)

7.5/10 Good

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Junior With Garden View

Minibar, in-room safe, desk, blackout curtains

Suite Junior With Garden View

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Junior With View

Minibar, in-room safe, desk, blackout curtains

Suite Junior With View

  • Sleeps 4
  • 2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

View all photos for Family Suite -5 Guests- Superior

Minibar, in-room safe, desk, blackout curtains

Family Suite -5 Guests- Superior

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Suite Junior With Sea View

Minibar, in-room safe, desk, blackout curtains

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Superior With Ocean View

Minibar, in-room safe, desk, blackout curtains

Suite Superior With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

El Ocotal

Located in Sardinal, Riu Palace Costa Rica - All Inclusive is on the beach. The area's natural beauty can be seen at Ocotal Beach and Coco Beach. Travelling with kids? Consider Diamante Eco Adventure Park and Haras del Mar Equestrian Center. Take the opportunity to explore the area for water adventures such as scuba diving.
Visit our El Ocotal travel guideOpens in a new window

What's nearby

  • Diamante Eco Adventure Park - 2 min walk
  • Bahia Pez Vela Beach - 22 min drive
  • Playa Potrero - 29 min drive
  • Ocotal Beach - 30 min drive
  • Coco Beach - 34 min drive

Getting around

  • Liberia (LIR-Daniel Oduber Intl.) - 46 min drive

Restaurants

  • Riu Guanacaste sports bar - 3 min walk
  • Restaurante Ocotal - 8 min walk
  • Restaurante Papagayo - 5 min walk
  • Restaurante Liberia - 3 min walk
  • Zi Lounge - 22 min drive

About this property

Riu Palace Costa Rica - All Inclusive

Upscale all-inclusive property
Consider a stay at Riu Palace Costa Rica - All Inclusive and take advantage of a free breakfast buffet, free water park access and a nightclub. With a beachfront location, sunloungers and snorkelling, this property is the perfect place to soak up some sun. Indulge in a facial, a massage and a body scrub at Renova Spa, the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Fitness classes are offered at the 24-hour gym; other things to do include beach volleyball, windsurfing and kayaking. In addition to a swim-up bar and a poolside bar, guests can connect to free in-room WiFi.
Additional perks include:
  • 4 outdoor pools and a children's pool, with a waterslide, sunloungers and pool umbrellas
  • Free self-parking
  • Limo/town car service, tennis courts and a gift shop
  • A porter/bellboy, coffee/tea in reception and a lift
  • Guest reviews speak well of the pool and helpful staff
Room features
All 538 rooms boast comforts such as 24-hour room service and laptop-compatible safes, as well as perks such as free WiFi and air conditioning. Guests reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • Flat-screen TVs with satellite channels
  • Balconies, LED light bulbs and coffee/tea makers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Water activities

Kayaking
Rowing/canoeing
Surfing/body boarding

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Snorkelling
  • Steam room
  • Tennis
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Living room
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 6 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Building
  • Built in 2012
  • Comprehensive food waste policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 17 years old are not allowed in the spa

Property is also known as

Costa Rica Hotel Riu
Costa Rica Hotel Riu Palace
Costa Rica Palace
Hotel Riu
Hotel Riu Costa Rica
Hotel Riu Costa Rica All Inclusive
Hotel Riu Palace
Hotel Riu Palace Costa Rica All Inclusive
Palace Costa Rica
Hotel Riu Palace Costa Rica All Inclusive El Ocotal
Riu Palace Costa Rica El Ocotal
Riu Palace Costa Rica
Riu Palace Costa Rica All Inclusive El Ocotal
Riu Costa Rica Inclusive Ocot
Riu Palace Costa Rica All Inclusive
Hotel Riu Palace Costa Rica All Inclusive
Riu Palace Costa Rica - All Inclusive Sardinal
Riu Palace Costa Rica - All Inclusive All-inclusive property

Frequently asked questions

Does Riu Palace Costa Rica - All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Riu Palace Costa Rica - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Riu Palace Costa Rica - All Inclusive?

Self-parking is free at this property.

What time is check-in at Riu Palace Costa Rica - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Riu Palace Costa Rica - All Inclusive?

Checkout is at 11:00 AM.

Are there all-inclusive benefits at Riu Palace Costa Rica - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include kayaking, rowing/canoeing, surfing/body boarding and more.

Where is Riu Palace Costa Rica - All Inclusive located?

Nestled on the beach, this Sardinal property is within a 10-minute walk of Diamante Eco Adventure Park and Playa Matapalo. Haras del Mar Equestrian Center is 2.2 mi (3.6 km) away.

Riu Palace Costa Rica - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 472 out of 1040 reviews" "
Rating 8 - Good. 280 out of 1040 reviews" "
Rating 6 - Okay. 165 out of 1040 reviews" "
Rating 4 - Poor. 70 out of 1040 reviews" "
Rating 2 - Terrible. 53 out of 1040 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

yavonne M

Travelled with family, Travelled with group
Liked: Staff & service
First, we got there. We were supposed to have a king size room. They gave us two double beds and then when they was gonna upgrade it, they wanted us to check out and then check back in which was crazy the bugs there was uncontrollable they never tried to control them, you have to go into the building to go to the bathroom. And the restaurants was limited.
Stayed 6 nights in May 2024

6/10 Okay

Ethan

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pool area and the location were beautiful. That's where we spent most of our time. The staff were friendly and transportation to other places outside of the resort (dining, excursions, site seeing, etc.) was extremely convenient. We loved the overall area. The two primary downsides (and the reasons I wouldn't go back) were that the rooms were not very clean, and they had a pretty horrendous smell to them (we traveled with three couples and all of our rooms had this smell). Additionally, there was very little effort made to keep flies out of the dining area. For example, when the main buffet is open the large entrance and exit doors remain wide open. Flies swarmed over the food. I'd love to return to this resort for the location and friendly staff, but some major work needs to be done with this property's cleanliness as well as some structural updates. This is especially true at this price point.
Stayed 5 nights in May 2024

10/10 Excellent

Ganganithi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
RIU is the Best place to stay and enjoy all your special occasions. This is our 35 th Anniversary and we got the best suite upgraded with the best view. All the facilities at RIU are awesome awesome awesome and awesome. We love Riu. Will visit again the 3 rd time in another country .
Stayed 5 nights in May 2024

4/10 Poor

Sarah Lynne

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in May 2024

10/10 Excellent

De Ja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

6/10 Okay

Cassaundra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Myself and my boyfriend stayed for five nights 6 days at the Rui Palace. The room were nice but the beds were two full size beds and I reserved for two Queen. I was not able to get an upgrade so we just dealt with it. The room was clean. The staff are all very nice and accommodating. The housekeeping is top notch. My biggest issue was the food was subpar. The specialty restaurants that they offer offer were not good. The buffet was not good overall. The food is a two-star. I could not find anything that I was just in love with far as the food goes. Only thing that I was good was the breakfast time at the buffet because they had great omelette station. I would not visit this property again.
Stayed 5 nights in May 2024

10/10 Excellent

Aika Angela

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. So many things to do in the hotel.
Stayed 5 nights in May 2024

6/10 Okay

Michelle

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We had bugs in our room
Stayed 5 nights in May 2024

8/10 Good

gabriella

Stayed 4 nights in May 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the most part, very good service.
Stayed 4 nights in May 2024