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"Breakfast was pretty average and rooms very nice and clean. Staff was very quiet - could have been a bit more welcoming but we had limited interaction so not a huge deal."

"Very nice and friendly staff, excellent room, very clean, delicious breakfast, very good location and hotel amenities."

"Excellent hotel. No complaints at all. Easy parking and great gym."

"Beautiful property with amazing staff from reception to house keeping. Sofia from house keeping made us feel so at home offering us extra water when I mentioned we drank a lot of water and checking on us when she saw us in the hallway. Kindness prevailed at this hotel. "

"Helpful staff and great spa area, perfect to relax"

"We had a great staying at this hotel. Everyone was very nice specially Ms. Silva at the breakfast restaurant. "

"We are a family of 5 with 3 kids under 12. We visited in March and it was very quiet/serene. Portovella has a beautiful view of the Douro. Riverside walk is just several steps down a hill. Photos don’t do it justice because it is so breathtaking in person. The comfort suite was the perfect size with 2 bathroom ensuites and a powder room. View from the suite was incredible. Just plan ahead if you’re staying on a Sunday as many restaurants were closed but we found a gem in Cinfaes - Sabores e Memorias where husband and wife cook for you and welcome you in. The pool was not yet open unfortunately since it was March but would have been an incredible view. There’s also a kids playground set which helps for the little ones and a small little fish pond. The property has beautiful lemon and orange trees. A full and delicious warm breakfast was served directly to your door. A very peaceful stay! Highly recommend."

"Good Hotel, in centre of Viseu. I will book again"

"Amenities were poor and the fan in the bathroom didn't work. The breakfast was overpriced. The bed was clean and comfortable."