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"Could really not fault the staff or any part of the hotel. Very genuinely friendly staff on arrival, breakfast, and any other time needed. Hotel renovation has been done to very high standard, incorporating many parts of the old monastery. (Make sure you take in the monastery museum connected, so you can see the before and after) The outside pool is just wonderful (with the right weather). It's big enough to have a proper swim, but you're still able to stand in the deep end. Again, friendly staff at the pool side bar with drinks and food available. Indoor pool and sauna are great, and again, very high standard to the finish. Some may say the location is just a bit far from anywhere, but I think this is the point of this hotel. It's about getting away from it all and just relaxing. Certainly would recommend and would return. At the moment, as it only opened a few months ago (April 2025), it's still a Hidden Gem."

"Junior and Rachel and the rest of the staff were amazing, so kind and attentive. Truly a 5 star hotel and spa"

"Beautiful property and the staff was awesome. "

"We stayed here in the middle of a 14 day vacation. It was very relaxing, clean and awesome spa amenities. I especially appreciated the Turkish Bath. The rooms were very nice with incredible views and balconies. Great place to unwind. "

"Amazing views, right above the gorgeous Duoro River. Fabulous staff, breakfast delivered to room each morning. Location is a bit remote, requiring driving crazy mountain roads to get anywhere….but worth it!"

"Excellent facilities and very good service from the staff. "

"What a find a great hotel full of history Central for Viseu Great staff and will stay again "

"Loved our view."

"Lovely hotel. The room was spacious and clean. The spa was heaven as the indoor pool, hot tub and Turkish bath were included. I didn't see the sense in having to buy the shower cap/swimming cap as it wasn't waterproof "