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Napolitano Hotel

3.0 star property
Boardwalk/promenade hotel with full-service spa and casino

Photo gallery for Napolitano Hotel

Outdoor pool, pool umbrellas
Reception
Outdoor pool, pool umbrellas
Bar (on property)
Terrace/patio

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Spa
  • Bar
  • Pool
  • Gym

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(25 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Separate bedroom
Blackout curtains
Private bathroom
  • 22 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed OR 2 Queen Beds

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About the area

Map
Av. George Washington No. 51, entre los dos obeliscos, Santo Domingo, Distrito Nacional, 10208

What's nearby

  • Malecon - 1 min walk - 0.0 km
  • Calle El Conde - 8 min walk - 0.7 km
  • Columbus Park - 14 min walk - 1.2 km
  • Guibia Beach - 2 min drive - 2.1 km
  • Sambil Santo Domingo - 4 min drive - 3.5 km

Getting around

  • Amin Abel Station - 3 min drive
  • Santo Domingo (SDQ-Las Americas Intl.) - 32 min drive

Restaurants

  • ‪Terraza Napolitano - ‬1 min walk
  • ‪Grand's Paco's Cafeteria & Bar - ‬9 min walk
  • ‪D' Luis Parrillada - ‬7 min walk
  • ‪New Jersey Drink Liquor Store - ‬4 min walk
  • ‪M7 - ‬7 min walk

About this property

Napolitano Hotel

Hotel near Malecon
At Napolitano Hotel, you can look forward to a casino, a nightclub and a poolside bar. For those hoping to try their luck, this hotel boasts amenities such as 3 slot machines and a casino gaming table. Indulge in a massage, a facial and reflexology at the on-site spa. The on-site restaurant, La Terrasse, offers breakfast, lunch, dinner and ocean views. In addition to a terrace and shopping on-site, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool with pool umbrellas
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), extended parking and a round-trip airport shuttle (surcharge)
  • 1 meeting room, wedding services and a TV in reception
  • Guest reviews say great things about the helpful staff
Room features
All 65 rooms have comforts such as free international calls and air conditioning, as well as perks such as late-night room service and free WiFi.
More conveniences in all rooms include:
  • Changing tables, highchairs and children's dinnerware
  • Free cots/infant beds and free rollaway/extra beds
  • Bathrooms with showers and free toiletries
  • HDTVs with digital channels
  • Daily housekeeping, desks and phones

Languages

English, French, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:00 AM for a fee: USD 15 for adults and USD 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Terrasse

Things to do

  • 3 slot machines
  • Casino
  • Full-service spa
  • Gaming table
  • Gym
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Changing table
  • Children's dinnerware
  • Free cot
  • Free rollaway/extra bed
  • Highchair
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (1,894 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • HDTV with digital channels

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 15 for adults and from USD 15 for children
  • Airport shuttle fee: USD 40.00 per vehicle (one way)
  • Airport shuttle fee per child: USD 5.00 (one-way), (from 5 to 12 years old)
  • Late check-out fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Napolitano
Napolitano Hotel
Napolitano Hotel Santo Domingo
Napolitano Santo Domingo
Napolitano Hotel And Casino
Napolitano Hotel Hotel
Napolitano Hotel Santo Domingo
Napolitano Hotel Hotel Santo Domingo

Frequently asked questions

Does Napolitano Hotel have a pool?

Yes, this property has an outdoor pool.

Is Napolitano Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Napolitano Hotel?

Self-parking is free at this property.

What time is check-in at Napolitano Hotel?

Check-in begins at 3 PM.

What time is check-out at Napolitano Hotel?

Checkout is at 1 PM. Late checkout is available for USD 15 (subject to availability).

Does Napolitano Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 40.00 per vehicle applies.

Where is Napolitano Hotel located?

Located in Zona Colonial, this spa hotel is within a 5-minute walk of Malecon and El Obelisco Macho. Puerta de la Misericordia and Playa Montesinos are also within 10 minutes.

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Napolitano Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 265 out of 831 reviews
Rating 8 - Good. 259 out of 831 reviews
Rating 6 - Okay. 152 out of 831 reviews
Rating 4 - Poor. 83 out of 831 reviews
Rating 2 - Terrible. 72 out of 831 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Josephine

Liked: Amenities
Complete complimentary amenities in the room, service staff proficient and friendly. Planning on returning soon.
Stayed 2 nights in Jul 2025

10/10 Excellent

Daisy

Liked: Cleanliness, amenities, property conditions & facilities
Yes it was very nice! It was safe and confortable😍 (It little bit short on bath towel)☺️ But very friendly staffs 😍
Stayed 7 nights in May 2025

8/10 Good

Felix

Liked: Staff & service
The first floor and the terrace are very nice and clean. However, the carpet on the hallway of the 4th floor seems to be dirty. Tiling just like the first floor would make it more appealing. The staff are very nice. The water in the shower could be wamer, as I am not used to take shower in cool water.
Stayed 6 nights in Jul 2025

10/10 Excellent

Seneca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay at
Stayed 3 nights in Jun 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Apr 2024

8/10 Good

Domingos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean view and The location .
Stayed 1 night in Nov 2024

10/10 Excellent

Daissy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place! Safe
Stayed 1 night in Dec 2024

10/10 Excellent

CLAUDIA

Liked: Cleanliness, staff & service, property conditions & facilities
Great service at the restaurant… nice people
Stayed 2 nights in May 2024

10/10 Excellent

Mireya

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. I enjoyed the view very much.
Stayed 1 night in Aug 2024

6/10 Okay

ARNALDO

Liked: Cleanliness, staff & service
Excellent. You need yo know there is a casino, party and noise at nights though
Stayed 2 nights in Jan 2025

10/10 Excellent

rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it clean facility great service
Stayed 2 nights in Oct 2024

10/10 Excellent

Julisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mocos was amazing and so was staff
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would love to visit this hotel again.
Stayed 1 night in Nov 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People was really nice and friendly I would go back to this place
Stayed 2 nights in Apr 2024

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay. No complaints!
Stayed 1 night in Aug 2024

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, great food
Stayed 2 nights in Aug 2023

8/10 Good

Elvis van

Liked: Staff & service, amenities, property conditions & facilities
Stay good just noise from nightclub until 5:30 am, located same building
Stayed 3 nights in Dec 2024

10/10 Excellent

Ginnely

Food and drink was great , amazing view , walkable
Stayed 2 nights in Jun 2023

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time napolitano hotel

Napolitano hotel is a great place to stay.the food and staff are fantastic.
Stayed 2 nights in Mar 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent job guys.. the whole staff from the door to the cleaning services.. all deserves raises..promotion 👏 ❤️
Stayed 3 nights in Nov 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location is very nice across the street from the ocean and nice view overlooking the main avenue el male con.
Stayed 2 nights in Nov 2023

8/10 Good

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like especially the breakfast 😋 the staff was very friendly i like that the hotel area is clean , the pool the view what i don't like for the room services they was say in the app they have every day cleaning service is not true i have to call to ask for cleaning 🙄 is not fair , and the bathroom bol have a smell when flushing that very disturbing me .
Stayed 4 nights in Jan 2025

8/10 Good

Leighton

Liked: Cleanliness, amenities
Very Convenient
Stayed 1 night in Oct 2024

8/10 Good

arthur

Liked: Cleanliness, staff & service, property conditions & facilities
nice place. great area. exceptional staff. nice pool and restaurant area
Stayed 3 nights in Oct 2023

10/10 Excellent

Keresha

Liked: Amenities
The staff was very helpful.
Stayed 1 night in Dec 2023