Interior detail

Reviews of Hotel Luis V

3 out of 5
Hotel Luis V
Avenida 30 marzo, numero 47, Santo Domingo, Distrito Nacional

Reviews

6.4
Rating 10 - Excellent. 40 out of 201 reviews" "
Rating 8 - Good. 52 out of 201 reviews" "
Rating 6 - Okay. 43 out of 201 reviews" "
Rating 4 - Poor. 24 out of 201 reviews" "
Rating 2 - Terrible. 42 out of 201 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Marolina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist für den Preis absolut in Ordnung. Ich wurde immer wieder als Gast hin gehen. Das einzige dass ich vermisst habe, war es die Möglichkeit Trinkwasser zu bekommen. Denn die Cafeteria immer Abend geschlossen war. Danke
Stayed 2 nights in May 2024

10/10 Excellent

Franklin

The place is nice and clean
Stayed 1 night in May 2024

4/10 Poor

ROMARIO

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The staff could be more lenient towards the guest staff especially at the front desk and they had a waiter before he was very hostile like until they changed him after that the new waiter was understanding and very lenient and pleasant
Stayed 14 nights in Apr 2024

2/10 Terrible

Karlene

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasnt denied entry in the country And i didn't get a refund
Stayed 5 nights in Jan 2024

4/10 Poor

PATRICK

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor
Stayed 14 nights in Apr 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Jhonathann

Liked: Cleanliness, staff & service
Stayed 7 nights in Mar 2024

10/10 Excellent

Alesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Mar 2024

6/10 Okay

Natalie V

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Alesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Jan 2024

10/10 Excellent

Alesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love
Stayed 14 nights in Jan 2024

6/10 Okay

José

Stayed 2 nights in Jan 2024

6/10 Okay

Esteffy

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

6/10 Okay

Duvea

Stayed 4 nights in Dec 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine at this hotel especially for the price.
Stayed 4 nights in Dec 2023

8/10 Good

Keury

Stayed 1 night in Dec 2023

2/10 Terrible

Livinson

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena y buen punto estratégicos para la.zona colonial
Stayed 1 night in Dec 2023

4/10 Poor

Paola

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Felt like I was staying at a cheap motel, it smelled bad and the night assistant did not give me the room I payed for. Bad service and unprofessional. But for good price and in desperation is reliable
Stayed 1 night in Dec 2023

4/10 Poor

Hermenegilda

Disliked: Staff & service, property conditions & facilities
I didn’t like the same breakfast every day and the service, sometimes I had to wait for clean towels. But I like the way they clean every day. The room was always clean!!!
Stayed 13 nights in Aug 2023

8/10 Good

Mildred

Travelled with group
Liked: Staff & service
Disliked: Amenities
The staff was amazing and very attentive and helpful. The hotel is old but I would return because of the staff!!!

6/10 Okay

Dennis

Disliked: Staff & service, property conditions & facilities
Be aware that this place does not accept credit cards so make sure you bring enough cash if you still decide to book at this hotel. The location is a bit sketchy especially at night. You can skip the breakfast because it is a joke. A small piece of sandwich with a little scrambled egg and 2 very small cups of water and juice. But the worst part is the horrible elderly man who serves the food, very unfriendly and mean. Will I stay here again if I come back? Probably not.
Stayed 3 nights in Oct 2023

10/10 Excellent

Julia

Travelled with family
Liked: Amenities
Improve the service and nice staff. Economic, convince location.
Stayed 1 night in Oct 2023

2/10 Terrible

Franchesca

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El chico de la Recepción nos ignoraba cuando le preguntamos sobre las habitaciones. Nos cobraron una tarifa altísima, diferente a la de Expedia. Las sábanas estaban manchadas, el llavín no funcionaba. Tuvimos que ir dos veces a la recepción a ver qué se podía hacer y aún así, nadie fue s revisar por nosotros. La terraza es tranquila y el señor que prepara la comida fue el único que fue amable y se preocupaba por saber si estabamos bien
Stayed 1 night in Oct 2023

4/10 Poor

Jude

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Felix

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I gave them 5 starts, not because it's the best hotel or because it's a 5 start hotel. But for the price I paid this was worth it we only stayed for 10 hours to sleep over night in the city. But the place is close to a lot of places and you get what you pay. If you are looking for luxury don't come here. If you're looking for comfort either but for an economy option to stay over night was perfect.
Stayed 1 night in Oct 2023

10/10 Excellent

SHAMIRA Angelica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is super friendly and helpful. It is noisy due to its location however you will be at walking distance from beautiful tourists areas.
Stayed 8 nights in Sep 2023

10/10 Excellent

Omar

Business traveller
Stayed 1 night in Sep 2023

6/10 Okay

Reeza, Arima

Disliked: Cleanliness
Value for money accommodations. You get what you pay for.
Stayed 8 nights in Aug 2023

2/10 Terrible

Yazmin

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Hipekar

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Need update on repair
Stayed 2 nights in Aug 2023

8/10 Good

Hipekar

Stayed 15 nights in Aug 2023

4/10 Poor

Angel

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

2/10 Terrible

Fabián

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Al llegar al hotel, nos enviaron a otro hotel porque no tenían habitaciones, y las habitaciones de esta nuevo hotel no cumplían los requerimientos pagados y no tenían toallas
Stayed 1 night in Aug 2023

4/10 Poor

Zaida

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Noisy from inside and outside. Bathroom, mirrors dirty.
Stayed 2 nights in Jul 2023

2/10 Terrible

Jean

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023

2/10 Terrible

Nurgazy

Disliked: Cleanliness, staff & service, property conditions & facilities
Receptionist is a thief, he was trying to make money, he didnt want to give 2 room with two bed in a room as it was booked on expedia, and using different currency asked more than 46$ saying that this is political rules of hotel. Then they said that there is no free rooms, but i booked by expedia not on property. HOTEL LUIS V - IS MOST BAD AND DIRTY PLACE WITH THIEF ON RECEPTION.
Stayed 1 night in Jun 2023

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities
They gave me another room they don’t gave me the room I paid for
Stayed 1 night in May 2023

2/10 Terrible

Rafael

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Servicio
Stayed 1 night in May 2023

10/10 Excellent

Doc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023

6/10 Okay

Elder

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The property has changed ownership (for the better) however, it is in need of repairs. Ex - outlet in room broken. The receptionist could not speak a lick of English. A guest was frustrated and I ended up having ti translate for her. I found a place that is less expensive and much better called RIG Hotels close to Malecon that provided better service, a friendlier staff and amazing breakfast.
Stayed 7 nights in Apr 2023

10/10 Excellent

José, Rio Rico

Stayed 1 night in Apr 2023

4/10 Poor

Michael

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This Is A Cheap One
The hotel was not as described online. The tv didn't work, no daily housekeeping, I don't know why they list a restaurant on site as you had to find someone who worked there (menu was hamburguesas,sandwich, platos rapidos and bebidas), there was a light out above the sink and the front only took cash and no debit/credit card. That's not was advertised online.
Stayed 3 nights in Mar 2023

2/10 Terrible

Denakay

Stayed 1 night in Mar 2023

8/10 Good

marianela

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2023

6/10 Okay

Ricardo

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room had a strong Oder of ceigratte upon arrival the sheets had iron mold stained on them the toilet wasn’t cleaned properly. The mirror was never cleaned The jacuzzi never worked Roach in room Had to ask for Bath towels
Stayed 7 nights in Mar 2023

6/10 Okay

Kenel

Disliked: Property conditions & facilities, room comfort
No Wi-Fi
Stayed 2 nights in Dec 2021

8/10 Good

Agathe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Some of the staff are very friendly.
Stayed 2 nights in Oct 2021

2/10 Terrible

Julia

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I had a reservation for a doble b (x 2)room and I only have one Beth not 2 and I been asked for the. Staff for over the counter (more money) extra $ in order to honor my reservations .
Stayed 1 night in Oct 2021