Is Hostal Santiago City pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hostal Santiago City?

Self-parking is free at this property.

What time is check-in at Hostal Santiago City?

Check-in start time: 1 PM; check-in end time: midnight.

Does Hostal Santiago City provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hostal Santiago City located?

Located in Providencia, this hostel is 0.5 mi (0.9 km) from Arturo Lopez Perez Foundation and 1.9 mi (3 km) from Costanera Center. Sernatur and Municipal Market of Providencia are also within 1 mile (2 km). Inés de Suárez Station is 8 minutes by foot and Manuel Montt Station is 17 minutes.

Hostal Santiago City Reviews, Deals & Photos 2025

10/10 Excellent

Danilo Altheman

24 Sept 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A localização do hostel é excelente, próximo a estação de metrô e com uma vasta opção de ônibus com uma parada em frente. Com um pouco de disposição, é possível ir aos principais pontos turísticos de Santiago caminhando. A equipe do hotel é dedicada e sempre dão boas dicas do que fazer para se divertir. Apesar de ser um hostel, o clima é bem tranquilo e silencioso, propiciando um ótimo local para descansar após um dia de atividades. Recomendo este hostel a todas as pessoas que pretendem ir à Santiago.

8/10 Good

Verified traveller

14 Oct 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Todo muy bonito, ambiente agradable y muy buena atención.

Stayed 1 night in Oct 2019

8/10 Good

Ann D

6 Jan 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hostel, friendly staff

This was a great little hostel. I travelled with a friend and we stayed 4 nights in our own individual rooms with private bathrooms. The rooms are small but had everything we needed, including a locking cupboard, private toilet and shower. The staff are lovely, friendly and helpful. The area is a little far from the centre but the walk was an easy one so we didn’t mind.

Stayed 5 nights in Dec 2018

10/10 Excellent

Víctor Hugo

26 Dec 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2018

8/10 Good

Aline, Sorocaba, SP, BR

28 Nov 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

O hostel fica em uma boa localização, porém distante do centro. Não possuí utensílios de cozinha. Equipe atenciosa. Quarto amplo

Stayed 4 nights in Nov 2018

6/10 Okay

Verified traveller

5 Nov 2018

Regular

Regular, no estaba tan limpio, no habían toallas, secador de pelo, jabón, shampoo, papel higiénico, cosas básicas. El desayuno también fue regular.

Stayed 1 night in Oct 2018

8/10 Good

Carol

26 Sept 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Sep 2018

8/10 Good

Ijaaz

28 Aug 2018

Liked: Cleanliness, staff & service, property conditions & facilities

The hostel was clean and quiet, but very cold with no heating. Bring a sweater when you stay here! The location wasn’t that great, it seems like an industrial area with a bunch of car dealerships and such. Thankfully it was a cheap Uber ride into the more popular areas. The staff were friendly and spoke English.

Stayed 3 nights in Aug 2018

4/10 Poor

ANA PAULA ROSARIO

28 Jul 2018

Disliked: Cleanliness, staff & service, property conditions & facilities

Parece que está abandonado

O hostel é bastante simples, sem área comum para compartilhar com outros turistas. O café da manhã é servido em um anexo/bar e é bastante simples, sem calefação, sem qualquer tipo de fruta, apenas o básico. Na noite que cheguei a calefação não estava funcionando em todo hostel (17/07) e fazia muito frio.O banheiro estava um pouco sujo e não havia lâmpada no abajour do quarto. Os funcionários procuram atender às solicitações/reclamações dentro do possível. O hostel, no geral deixou a desejar.

Stayed 9 nights in Jul 2018

8/10 Good

Verified traveller

4 Jun 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradable

Stayed 5 nights in May 2018

6/10 Okay

Verified traveller

13 Mar 2018

Liked: Cleanliness, staff & service, room comfort

One option for breakfasts

The staffs were awsome, the place was clean, but the bed linen(white), the comforter (white), the pillows and the pillow case(white) were all stained (I dont think they use bleach to wash them). Breakfast was bad you only have one option old bread, bread with cheese and ham, instant coffee, intense tea, yogurt, No fruits, No cold or hot cereal. Great location, and helpful staffs.

Stayed 6 nights in Feb 2018

6/10 Okay

Marie

13 Mar 2018

Liked: Cleanliness, room comfort

Very bad breakfast

Breakfast was horrible, bread was old, no fruits, no hot or cold cereal, section was bread or bread with cheese or ham, yogurt, instant coffee or intense tea. I lived in other hostal never had bad breakfast.

Stayed 7 nights in Mar 2018

6/10 Okay

Marie

2 Mar 2018

Terrible breakfast

I stayed at the location for over 3 weeks no one told me about breakfast, when I finally knew about breakfast, breakfast was terrible, their selection was bread or bread with ham and cheese, yogurt, coffee or intense tea, the bread was old, NO FRUITS, NO CEREAL (hot or cold)

Stayed 7 nights in Feb 2018

8/10 Good

RAUL

12 Feb 2018

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

Estadía medorada

El anuncio decía desayuna gratis. Pero en el Hotel había que cancelarlo aparte. La habitación da hacia Av. Francisco Bilbao y la ventana queda sobre el paradero del Transantiago. MUCHO RUIDO

Stayed 2 nights in Feb 2018

8/10 Good

Marie

9 Feb 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nana

Stayed 8 nights in Jan 2018

6/10 Okay

Verified traveller

28 Jan 2018

Disliked: Room comfort

Slidt og mindre rent værelse. Meget larm på gangene indtil 03.00 om natten.

Stayed 2 nights in Jan 2018

8/10 Good

Uzair

20 Jan 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome for cheap place to stay

Perfect place. Atm 10 seconds away in gas station. Also restaurants steps away. Car rental next door. One dude speaks such good English that you feel like you're in USA. Others not so much but still try to help. Very safe area, but bring a lock for locker room, they don't provide one. I used mine without lock and didn't have anything stolen. There is rooftop you can go to and see the mountains of the tallest skyscraper around. Beds are very good, but towels are a bit rough. No bugs I noticed! They also lent me their bus pass which costs $2 but still. They also help with direction. Bus stop right next to door and train station 5 mins walk away. They also gave me towel and let me stay in lobby for few hours despite checking out earlier. They don't allow late check out, as they charge full night. Only issue is lack of fan, window doesn't help. Also if two people taking shower, the water goes into other person shower area which was bit gross. Alone is fine (they're seperate but the barrier at bottom doesn't prevent water from coming to your area). Breakfast was basically egg sandwich and melon juice. Pretty good for how much I paid for the stay. I've had better stay in first world countries for similar price, but this is still 4.5/5 stars for price.

Stayed 2 nights in Jan 2018

4/10 Poor

Yu-Sheng

27 Dec 2017

Liked: Cleanliness

Disliked: Staff & service

Unpredictable breakfast and more

The hotel cannot seem to give me a straight answer of what I should get for my breakfast. They gave me a printout of what I'm entitled to get. You can see the printout in the picture. However something is often missing. It's either missing eggs or yogurt. I did complain but they eventually told me that it depends on availability. That basically means that your breakfast is unpredictable and you will less likely get what you're entitled to. I always go early in the morning usually when the restaurant just opens. So there is no excuse for the availability of the breakfast options. Stay tuned for my next review at this hostel. How can they get such a high questionable review score? I didn't mention everything yet.

Stayed 12 nights in Dec 2017

10/10 Excellent

Verified traveller

27 Dec 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

i enjoyed my stay

the room was very clean and staffs were really helpful. Breakfast was ok. Location is OK. Need about 10 min walk to metro station. Bus stop is right outside the hostel. If they could provide towel, it would be great.

Stayed 2 nights in Dec 2017

8/10 Good

Nathália

17 Dec 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uma boa Hospedagem

Foi um estadia no geral muito boa. Funcionários muito solícitos e agradáveis. Porém, ao fazer minha reserva, foi confirmado que teria café da manhã incluído, mas na verdade não tinha, teria que ser pago à parte, pois o que a recepcionista disse era que na verdade o que estava incluído era o café que eles ofereciam na recepção e não o nosso tradicional café da manhã ou o desayuno deles. O hostel também não conta com cozinha, o que é um ponto negativo.

Stayed 11 nights in Dec 2017

10/10 Excellent

Anna Luiza Gaia

5 Nov 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Foi ótimo, bem surpreendente por ser um hostel, com aspecto de hotel e localização ótima!

Stayed 1 night in Nov 2017

8/10 Good

Nicolas

3 Nov 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel agréable, très bon rapport qualité-prix. Manque de vraies tables et un vrai café pour le petit déjeuner.

Stayed 5 nights in Oct 2017

6/10 Okay

Camila Fernandes

5 Sept 2017

Disliked: Cleanliness, staff & service, property conditions & facilities

Experiência agora ruim

Foi a segunda vez. O atendente da noite muito atencioso e uma da manhã até as 21 TB. Mas uma.outra atendente completa mente nem ai para hóspede. Não se interessava em ajudar muito menos em falar 1 palavra em português. Não sabia nem dizer como chegar no aeroporto. Um absurdo. Quarto sem tranca nas portas com hóspede homem e mulher o.que eu não sabia, como assim não tem tranca na porta??? Banheiro meio sujo não avisaram que não tinha cafe da manhã e hostel que nem copo tem para o hóspede. Roupa de cama 99% que não é trocada. Localização excelente na verdade excepcional. Não sei se voltaria pra quarto coletivo no momento. Já havia ficado lá era ótimo, agora muito ruim.

Stayed 3 nights in Sep 2017

6/10 Okay

victoria , chile

20 May 2017

Liked: Cleanliness, property conditions & facilities

Inicialmente me querían cobrar más de lo acordado según lo que reservé. Finalmente luego de discutir mucho rato accedieron, tras un llamado al supervisor, cobrarme lo acordado. Me entregaron otra habitación y no la acordada, aunque eran prácticamente iguales, esta era heladisima (además que la calefacción no estaba prendida en pleno invierno) y al tener tan poco abrigo la cama, pasé un noche heladisima sin dormir bien a causa del frío. Si bien la página decía que el lugar contaba con desayuno, jamás existió este. Sinceramente, el lugar podría ser muy bueno, pero estos inconvenientes transformaron la visita en algo desagradable.

10/10 Excellent

Verified traveller

30 Apr 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

they are so kind. thank you.

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