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RQ Santiago

4.0 star property
Travelers start their day at the hotel's coffee shop, mapping out visits to Santiago's historic landmarks like the stately Plaza de Armas and Palacio de la Moneda

Choose dates to view prices

RQ Santiago sits in downtown Santiago, where guests enjoy a breakfast buffet before heading out to explore nearby historic sites. The smoke-free hotel offers practical amenities including on-site car rentals and luggage storage, making it a convenient base for city exploration.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Air-conditioning
  • Parking available
  • Housekeeping
  • 24/7 front desk
The current price is NZ$118
30 May - 31 May

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CLP 29750 per accommodation, per night
  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We have included all charges provided to us by the property.

Optional extras

  • Secured self-parking fee: CLP 6900 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Frequently asked questions

Is RQ Santiago pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at RQ Santiago?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at RQ Santiago on 30 May 2026 start from NZ$118, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at RQ Santiago?

Self-parking is available for CLP 6900 per night. Limited spots are available.

What time is check-in at RQ Santiago?

Check-in start time: 3:00 PM; check-in end time: noon. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at RQ Santiago?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is RQ Santiago located?

Located in Downtown Santiago, this hotel is within a 5-minute walk of Torre Entel and Palacio de la Moneda. Plaza de la Constitucion and University of Chile are also within 10 minutes. La Moneda Station is only a 2-minute walk and Heroes Station is 4 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

8.8

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 305 out of 627 reviews
Rating 8 - Good. 223 out of 627 reviews
Rating 6 - Okay. 64 out of 627 reviews
Rating 4 - Poor. 25 out of 627 reviews
Rating 2 - Terrible. 10 out of 627 reviews

Reviews

Verified

6/10 Okay

Minming

Liked: Cleanliness, staff & service
Room is clean, the staff is very helpful, the breakfast is ok, but the hotel does not provide bottle water at room. You need to go downstairs to get drinking water and hot coffee at the front desk.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

marvin

Liked: Cleanliness, staff & service, amenities
One of the greatest locations in the city ! Close to historical district and plenty of shopping banks and exchanges with in a gated court yard in the heart of the financial district Friendly people Speak poco English .. lol ( English is spoken a littke !
Stayed 1 night in Jan 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Nice room. With mini kitchen. Breakfast was basic but good. Rooms facing the front get noise from the three elevators going up and down all night. Need ear plugs.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Naveen

Liked: Cleanliness, staff & service, amenities
Yes clean room
Stayed 1 night in Nov 2025
Verified

8/10 Good

Du

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it bc it is in very safe area.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location..the beds were a little small, the staff was really nice and helpfful..
Stayed 5 nights in Apr 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RQ staff were so kind, and flexible.
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but……

Hotel is in good location everything is on walking distance, staff are great and very friendly, couple of complaints first one breakfast is the same every day and the shower is too small.
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location is good, staff very nice and willing to help. Breakfast quite balance. Room clean and comfortable. The only negative observation is the bath top, extremely small and dangerous, it is slippery and high too reach.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and good value for the room!

It was better than expected! The room was more like a studio apartment with a separate bedroom and living area, whic consisted of a couch, sink, 2 burner stove, oven, microwave, small refrigerator, and dishes silverware and pots and pans. We had a corner room on the 22nd floor with a spectacular view of the city. Breakfast was quite adequate, cosisting of cereal, fruit, yogurt, various cheeses and coldcuts, scrambled eggs, and bread and rolls with a toaster. The only real complaint we had was the shower, which was in a small bathtub with a high side to climb in and out of, and the tub was very slippery.
Stayed 6 nights in Nov 2024
Verified

8/10 Good

Minming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is good hotel
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Nina

Liked: Cleanliness, amenities, property conditions & facilities
Good value for the money
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Dainsworth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful experience. Lovely contrast to the other place that we felt like we had to escape from!
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Christopher

Clean efficient convenient.
Stayed 3 nights in Feb 2025
Verified

4/10 Poor

Melissa

Liked: Staff & service
Disliked: Cleanliness, amenities
The area this hotel is located in is EXTREMELY DANGEROUS! Just outside, my phone was stolen out of my hand by a man in a motorcycle riding on the sidewalk. Next day, two men attempted to kidnap my teenage daughter. THIS IS A VERY DANGEROUS AREA. Both incidents happened in broad daylight. Santiago overall according to the locals is a very dangerous city, and this part of town is on the extreme danger zones.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the middle of the city, very easy to do everything I want to do
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Was very handy to transport options. Airport bus no longer stops at Los Heroes it seems which was my main reason for choosing this Hotel but the Republica stop was only 10 minutes walk away so worked out ok. My room was very quiet which is a bonus on this trip. Breakfast was ok, had better had worse.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Euncheul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and cost effective hotel

Very clean and comfortable hotel. Also the room is very spacious. Free breakfast was also good. Breads, scrambled eggs, orange juice and fruits were enought to start an energetic day.
Stayed 1 night in Nov 2022
Verified

6/10 Okay

Niurka

Liked: Cleanliness, staff & service, amenities
Hotel is not noticeable from the street and after hours easier way to it is closed due to safety. Even thought I used the contact hotel feature days ahead to notify my late arrival and ensure no issues, I never got a reply, and ended calling them when I arrived to the airport. Once I call they were very helpful and to my surprise they are 24 hours open although the description stays different. My uber driver was lost trying to locate them and they where very helpful speaking to him over the phone , to the point of going to the side street to guide us in. We got in very late around 5 am to checkout at 12 noon, they didn’t offer a late checkout but overheard at the reception when getting out a lot of room had late checkout.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Central location. Great view. Very nice accommodations. Would stay again. NOTE: the entrance is confusing to get to, especially after hours, since you need to access the plaza via the walkway at the parking garage entrance in the side street (in a dodgy area). Access from near the metro station is the usual way but this gets gated off at night.
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Matthew

Liked: Cleanliness, property conditions & facilities, room comfort

Good location, mediocre hotel.

The hotel is in a good location if you can find it. It was definitely hard to find in the dark the forst time we arrived, but it is close to the sites. The wifi was awful. About 80% of the time, the wifi connection wasnt even giving us a signal. The breakfast was below average with just a boxed lunch.
Stayed 2 nights in Feb 2023
Verified

4/10 Poor

MARIA

Disliked: Cleanliness, staff & service
Female staff at check in was not very helpful.
Stayed 2 nights in Jun 2023
Verified

4/10 Poor

Patrice

Liked: Cleanliness
Disliked: Staff & service, room comfort

Disappointing

Small room, tiny bathtub, overheated, pool unavailable, breakfast in a box, cleaning personal comes in and out...
Stayed 1 night in Jan 2023
Verified

2/10 Terrible

Victor

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
they don't have a waiting room
Stayed 4 nights in Jan 2023
Verified

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Zimmer war herrlich mit dieser tollen Aussicht. Das Personal war total freundlich und das Frühstücksbuffet immer sehr gut.
Stayed 3 nights in Apr 2026