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Indoor pool
Frette Italian sheets, premium bedding, pillow top beds, minibar
Frette Italian sheets, premium bedding, pillow top beds, minibar
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Guest reviews

4.4 out of 5 Excellent
824 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Map

Explore the area

Popular LocationCostanera Center2 min walk
Popular LocationGran Torre Santiago2 min walk
Popular LocationSculpture Park11 min walk
AirportSantiago (SCL-Arturo Merino Benitez)31 min drive

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  • Superior Room

    4.5/5 guest room rating

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 2
    More detailsSuperior Room
  • Superior Room, City View

    4.6/5 guest room rating

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 2
    More detailsSuperior Room, City View
  • Premium Room

    5/5 guest room rating

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 2
    More detailsPremium Room
  • Junior Suite

    4/5 guest room rating

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 2
    More detailsJunior Suite
  • Superior Room (Extra Bed 2 adults + 1 child)

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 3
    More detailsSuperior Room (Extra Bed 2 adults + 1 child)

About this area

Santiago

Located in Santiago, NH Collection Plaza Santiago is connected to a shopping centre. Plaza de Armas and Santiago Town Square are notable landmarks, and travellers looking to shop may want to visit Costanera Center and Drugstore. Looking to enjoy an event or a match? See what's going on at National Stadium or Estadio Monumental David Arellano. Spend some time exploring the area's activities, including golfing.
Visit our Santiago travel guide
View map
Popular Location

What's nearby

  • Costanera Center - 2 min walk
  • Gran Torre Santiago - 2 min walk
  • Sculpture Park - 11 min walk
  • Bicentennial Park - 4 min drive
  • Clinica Santa Maria - 10 min drive

Getting around

  • Tobalaba Station - 6 min walk
  • Santiago Central Station - 9 min drive
  • AirportSantiago (SCL-Arturo Merino Benitez) - 31 min drive

Restaurants

  • A Bras — 1 min walk

About this property

NH Collection Plaza Santiago

Luxury hotel connected to a shopping centre in Santiago with free parking
This smoke-free hotel features a restaurant, an indoor pool and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café and a snack bar/deli are on-site. All 159 rooms boast deep soaking bathtubs, and offer free WiFi and pillowtop beds. Free wired Internet and 24-hour room service are standard, as are LED TVs with cable channels.
NH Collection Plaza Santiago offers 159 forms of accommodation with minibars and espresso makers. Pillowtop beds feature Frette Italian sheets and premium bedding. 49-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead, complimentary toiletries and hairdryers.

This Santiago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a steam room.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 50 km
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11:00 AM: USD 13-32 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Health club
  • Indoor pool
  • Spa services
  • Hot tub
  • Steam room

Family friendly

  • Dry-cleaning service
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • German
  • Portuguese
  • Spanish

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Conference centre

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Linens
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels

Entertainment

  • 49-inch LED TV
  • TV channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in between 3 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (19%) may be charged at check-out to citizens of Chile regardless of the length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos (CLP)) and present a valid passport along with the migration card that they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 13 and USD 32 per person (approximately)
  • Airport shuttle fee: USD 60000 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

NH Collection Plaza Santiago Hotel
NH Collection Plaza Santiago
NH Collection Plaza Santiago Hotel
NH Collection Plaza Santiago Santiago
NH Collection Plaza Santiago Hotel Santiago

Frequently asked questions

Can I cancel my reservation for free at NH Collection Plaza Santiago and receive a full refund?
Yes, NH Collection Plaza Santiago offers free cancellation on select room rates, because flexibility matters! Please refer to NH Collection Plaza Santiago cancellation policy on our site for more details about any exclusions or requirements.
Does NH Collection Plaza Santiago have a pool?
Yes, this property has an indoor pool.
Is NH Collection Plaza Santiago pet-friendly?
No, pets are not allowed at this property.
How much is parking at NH Collection Plaza Santiago?
Self-parking is free at this property.
What time is check-in at NH Collection Plaza Santiago?
Check-in is from 3 PM to midnight.
What time is check-out at NH Collection Plaza Santiago?
Checkout is at noon.
Does NH Collection Plaza Santiago provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 60000 per vehicle, roundtrip, applies.
Where is NH Collection Plaza Santiago located?
Situated in the business district, this luxury hotel is within a 15-minute walk of Costanera Center and Drugstore. Plaza de Armas and Santiago Town Square are also within 6 mi (10 km). Tobalaba Station is 6 minutes by foot and Los Leones Station is 10 minutes.
4.4
Excellent
824 reviews
5 - Excellent
482
4 - Good
255
3 - Okay
50
2 - Poor
26
1 - Terrible
11

4.6/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Super staff and modern clean -- GREAT location just across the street from the big mall and lots of great dining options. NO evidence of the demonstrations and protests seen at in the older part of the city. (We stayed there also a the Santiago and much preferred the NH Collection due to the location. However, I like new and modern so I have a somewhat biased opinion. IF you prefer the somewhat more crazy nightlife then the old downtown area maybe for you but if you want clean, SAFE and modern --this is the spot. Would definitely go back to this hotel if I needed to stay in Santiago again.
Stayed 1 night in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Great hotel and fantastic staff
Stayed 1 night in Dec 2019

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Remarkable site, Hop On hop Off at the corner, interesting area with restaurants and quality stores around.
Stayed 2 nights in Feb 2020

2/5 Poor

Sad face IconDisliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good to excellent hotel. Access to the mall with a grocery and restaurants. Very good breakfast. Good security. Good access to busses.
Stayed 2 nights in Feb 2020

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