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NH Ciudad de Santiago

4.5 star property
Luxury hotel with fitness centre and 24-hour business centre

Choose dates to view prices

Dry cleaning/laundry services, a bar and a gym are just a few of the amenities provided at NH Ciudad de Santiago. In addition to a 24-hour business centre and a restaurant, guests can connect to free in-room WiFi.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Gym
  • Housekeeping
The current price is NZ$120
23 Nov - 24 Nov

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite

1 bedroom, premium bedding, minibar, in-room safe

Suite

8.8 out of 10
Excellent
(25 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Premium bedding
Blackout curtains
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Separate bedroom
Blackout curtains
  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

View all photos for Standard Room (New Style)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room (New Style)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Separate bedroom
Blackout curtains
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Extra Bed 2 Adults + 1 Child)

1 bedroom, premium bedding, minibar, in-room safe

Suite (Extra Bed 2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Premium bedding
Blackout curtains
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Extra Bed 3 Adults)

1 bedroom, premium bedding, minibar, in-room safe

Suite (Extra Bed 3 Adults)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Premium bedding
Blackout curtains
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Standard Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Suite (2 Double Beds)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

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About the area

Map
Avda. Condell, 40, Santiago, Region Metropolitana, 11100

What's nearby

  • Patio Bellavista - 7 min walk - 0.7 km
  • Medical Center Hospital Worker - 13 min walk - 1.2 km
  • Santa Lucia Hill - 18 min walk - 1.6 km
  • Costanera Center - 3 min drive - 3.1 km
  • San Cristobal Hill - 5 min drive - 1.3 km

Getting around

  • Parque Almagro Station - 4 min drive
  • Salvador Station - 4 min walk
  • Santiago (SCL-Arturo Merino Benitez) - 23 min drive

Restaurants

  • ‪LeBoletó Café - ‬4 min walk
  • ‪Restaurant Olan - ‬2 min walk
  • ‪Café Real Madrid - ‬4 min walk
  • ‪Cantina Blue - ‬2 min walk
  • ‪Bella Calabria - ‬2 min walk

About this property

NH Ciudad de Santiago

Luxury hotel near Costanera Center
Dry cleaning/laundry services, a bar and a gym are just a few of the amenities provided at NH Ciudad de Santiago. In addition to a 24-hour business centre and a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • A front desk safe, tour/ticket information and wedding services
  • Smoke-free property, a banquet hall and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All 122 rooms have comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and air conditioning.
More amenities include:
  • Reusable coffee/tea filters, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • 42-inch LED TVs with cable channels
  • Free infant beds, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 100 km
  • Shopping centre shuttle (surcharge)
  • Parking on site (USD 15 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: USD 15 to 36 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Stereo
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Conference centre

Accessibility

  • Lift

More

  • 1 building
  • 14 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Living room
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 kg per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15 to 36 per person
  • Airport shuttle fee: USD 42 per vehicle (one-way)
  • Self-parking fee: USD 15 per day
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Nh Ciudad Santiago
Nh Ciudad Santiago Hotel
Nh Ciudad De Santiago Hotel Santiago
Nh Hotel Santiago
Nh Hotels Santiago
NH Ciudad de Santiago Hotel
NH Ciudad de Santiago Santiago
NH Ciudad de Santiago Hotel Santiago

Frequently asked questions

Is NH Ciudad de Santiago pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 25 kg per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at NH Ciudad de Santiago?

As of 5 Nov 2025, prices found for a 1-night stay for 2 adults at NH Ciudad de Santiago on 23 Nov 2025 start from NZ$120.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at NH Ciudad de Santiago?

Self-parking is available for USD 15 per day.

What time is check-in at NH Ciudad de Santiago?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at NH Ciudad de Santiago?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does NH Ciudad de Santiago provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 42 per vehicle applies.

Where is NH Ciudad de Santiago located?

Located in Providencia, this luxury hotel is within 1 mile (2 km) of Clinica Santa Maria and Medical Center Hospital Worker. Costanera Center is 1.9 mi (3.1 km) away. Salvador Station is only a 4-minute walk and Baquedano Station is 10 minutes.

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Reviews

NH Ciudad de Santiago Reviews

8.4

Very good

8.6

Cleanliness

8.8

Location

8.6

Staff & service

8.6

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 394 out of 902 reviews
Rating 8 - Good. 331 out of 902 reviews
Rating 6 - Okay. 107 out of 902 reviews
Rating 4 - Poor. 38 out of 902 reviews
Rating 2 - Terrible. 32 out of 902 reviews

Reviews

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so helpful and professional, we had an excellent stay. The area around the hotel is walking distance from multiple great options for drinking and eating. We highly recommend!
Stayed 3 nights in Oct 2025

8/10 Good

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great. Lots of choices and the food was very good!
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, amenities
Great location!
Stayed 3 nights in Jan 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service
The front desk staff were outstanding very helpful with good local information.
Stayed 1 night in May 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Very clean and good location
Stayed 1 night in Apr 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly
Stayed 5 nights in Oct 2023

10/10 Excellent

Braulio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Jan 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice clean, and spacious. The breakfast was nice. The beds were comfortable. The shower head was weird and water sprayed outside tub. Would rather have just a walk in shower and one that does spray water all over. Only a 1/4 size glass shower wall.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for my needs
Stayed 6 nights in Dec 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelent opcion. good price
Stayed 5 nights in Jan 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable. Breakfast is good
Stayed 1 night in Dec 2024

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel and they have a great breakfast buffet in the morning. The hotel is centrally located near embassies and a main avenue. The staff is very helpful.
Stayed 3 nights in Mar 2023

4/10 Poor

Jaffet

Disliked: Staff & service
Hotel is okay but staff is very rude and quite frankly unkind and play favoritism
Stayed 7 nights in Feb 2025

10/10 Excellent

Arkadiusz

Liked: Cleanliness, staff & service, property conditions & facilities
Repeating but good breakfast (early breakfast is just coffee sth sweet)
Stayed 4 nights in Apr 2024

4/10 Poor

Claudia

Liked: Cleanliness

Decent hotel but lots of problems.

Jacuzzi was a selling point online, yet it was out of service without any plants to repair it. My kids were very disappointed.The toilets often backed up despite normal use (even though we didn't even put TP in the toilet). The transportation offered by the hotels contractor to the airport was at one price on the website but they charged a much higher price. From the perspective of a woman, the location was also in a bit of a less desirable area.
Stayed 8 nights in Jun 2025

8/10 Good

Salvador

Liked: Cleanliness

Comfortable hotel in nice location average service

Comfortable hotel in providencia close to barrio italia and many eating options a few blocks away, very big room, but without any decoration, perhaps part of the renovation work. Room was a bit noisy at night, with some pipes clicking and sounding, but earplugs would do. Service from personnel att reception is ok (not rude but nothing more than needed). We had to remind them about the courtesy water bottle, other than that all good.
Stayed 5 nights in Apr 2024

8/10 Good

Marcos

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Overall, my stay at this hotel was good. I stayed at a room on the 11th floor. It was very spacious and quiet. It had a separate living room, separate large bedroom with a comfy king size bed, large bathroom and huge walk-in closet. The reason I did not give it 5 stars is because the gym was closed the whole week I stayed there. If I knew the gym was closed, I would have stayed somewhere else. They need to disclose that when booking and provide alternatives or compensation. Also, I ordered a burger as room service and it was not good. There are lots of great restaurants within walking distance. I would stay here again.
Stayed 6 nights in Jan 2024

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Sep 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La cena en el restaurante está deliciosaaaaa
Stayed 2 nights in Aug 2025

10/10 Excellent

Shinobu Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property
Stayed 3 nights in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel excelente perto do metrô

O hotel fica bem localizado em Providência. Os quartos são bem espaçosos com uma sala de estar logo na entrada. O café da manhã é excelente como citam outras avaliações.
Stayed 6 nights in Jul 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NH Ciudad is a contemporary hotel with all you'd expect from a chain (in a good way). Breakfasts provided a variety of food (many breads, several different sweet and savory pastries, numerous juices, and scrambled eggs as well as yogurt and cereals). The room was a suite with two beds. It would have been perfect if there was a mirror in the bathroom, and if the thermostat actually worked, but otherwise, we were happy and slept very well every night!
Stayed 3 nights in Jul 2025

8/10 Good

paulo

Liked: Cleanliness, amenities, property conditions & facilities
O Hotel é limpo, novo e bem confortável. Têm um bom Cafe da manhã. O estacionamento é pago e relativamente caro. O atendimento não é dos melhores. Atendentes sem interesse em ajudar, com algumas exceções.
Stayed 2 nights in Jun 2025

10/10 Excellent

Magela

Liked: Cleanliness, staff & service, property conditions & facilities
Me encantó el lugar súper complacido
Stayed 2 nights in Apr 2025

10/10 Excellent

MARCIO JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

CONFORTO

Hospedagem maravilhosa, Localização e limpeza excelente! quarto espaçoso e camas confortáveis. super indico o quarto família!
Stayed 7 nights in Jun 2025