Imperio Suites

3.0 star property
Soak up the sun by the pool or take advantage of concierge services to plan your day.

Choose dates to view prices

Imperio Suites, near Costanera Center, offers a welcoming atmosphere with a breakfast buffet and dry cleaning services. Unwind by the seasonal outdoor pool or explore the area with tour assistance; enjoy convenient amenities like luggage storage and in-room WiFi.

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Business services
  • Laundry room
  • Housekeeping

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Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property

Information provided by the property may be translated using automated translation tools

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

The seasonal pool will be open from November to March

Frequently asked questions

Does Imperio Suites have a pool?

Yes, this property has a seasonal outdoor pool.

Is Imperio Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Imperio Suites?

Imperio Suites doesn't offer parking.

What time is check-in at Imperio Suites?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Imperio Suites?

Checkout is at 11 AM.

Where is Imperio Suites located?

Located in Downtown Santiago, this hotel is within a 15-minute walk of University of Santiago-Chile and Parque Quinta Normal. Centro Cultural Matucana 100 and Museum of Memory and Human Rights are also within 1 mile (2 km). Latin American Union Station and Santiago Central Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

5.8

6.4

Cleanliness

4.6

Location

6.0

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 2 out of 8 reviews
Rating 8 - Good. 0 out of 8 reviews
Rating 6 - Okay. 3 out of 8 reviews
Rating 4 - Poor. 1 out of 8 reviews
Rating 2 - Terrible. 2 out of 8 reviews

Reviews

Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The pool was a small wading pool. The neighborhood was unsafe, filled with thieves.
Stayed 5 nights in Jan 2020
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Hotel reception was unfriendly. The first room we were given had no running water, including for the toilet. The rooftop pool was scummy and unusable. We did have one staff person kindly help us find a better room.
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Silvia

Disliked: Staff & service

Zona de ubicacion horrible

Del hotel solo decir que podrian ofrecer algun servicio de restaurante y/o bufet, ya que la zona es tan horrible que luego de las 19 hs es imposible conseguir algun lugar abierto para comer algo, solo hay un mini restaurante a la vuelta del hotel, nada mas.
Stayed 3 nights in Sep 2019
Verified

6/10 Okay

Jackson

Disliked: Room comfort

Bien pero...

El hotel está bien ubicado y en general la experiencia fue buena. Los puntos en contra fueron: 1. La señal de Internet es pésima en el cuarto que me asignaron. 2. La puerta del baño no servía y la puerta del cuarto tenia que cerrarla con mucha fuerza.
Stayed 3 nights in Aug 2019
Verified

2/10 Terrible

José

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hice una reserva para habitación matrimonial y me asignaron una cuádruple. No me dieron ninguna solución. Mala atención en recepcion
Stayed 1 night in Jul 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
No pude ocupar la habitación, ya que la reserva no se realizó el mismo día. Y me cargaron el dinero a la tarjeta
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019